{"id":"https://openalex.org/W2978595383","doi":"https://doi.org/10.1145/3349537.3351883","title":"Cloud-Based Sentiment Analysis for Interactive Agents","display_name":"Cloud-Based Sentiment Analysis for Interactive Agents","publication_year":2019,"publication_date":"2019-09-25","ids":{"openalex":"https://openalex.org/W2978595383","doi":"https://doi.org/10.1145/3349537.3351883","mag":"2978595383"},"language":"en","primary_location":{"id":"doi:10.1145/3349537.3351883","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3349537.3351883","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th International Conference on Human-Agent Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://lirias.kuleuven.be/handle/123456789/641788","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034924059","display_name":"Merel Keijsers","orcid":"https://orcid.org/0000-0002-6554-6675"},"institutions":[{"id":"https://openalex.org/I185492890","display_name":"University of Canterbury","ror":"https://ror.org/03y7q9t39","country_code":"NZ","type":"education","lineage":["https://openalex.org/I185492890"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Merel Keijsers","raw_affiliation_strings":["University of Canterbury, Christchurch, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Canterbury, Christchurch, New Zealand","institution_ids":["https://openalex.org/I185492890"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013327637","display_name":"Christoph Bartneck","orcid":"https://orcid.org/0000-0003-4566-4815"},"institutions":[{"id":"https://openalex.org/I185492890","display_name":"University of Canterbury","ror":"https://ror.org/03y7q9t39","country_code":"NZ","type":"education","lineage":["https://openalex.org/I185492890"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Christoph Bartneck","raw_affiliation_strings":["University of Canterbury, Christchurch, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Canterbury, Christchurch, New Zealand","institution_ids":["https://openalex.org/I185492890"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089050773","display_name":"Hussain Kazmi","orcid":"https://orcid.org/0000-0002-7765-8068"},"institutions":[{"id":"https://openalex.org/I99464096","display_name":"KU Leuven","ror":"https://ror.org/05f950310","country_code":"BE","type":"education","lineage":["https://openalex.org/I99464096"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Hussain Syed Kazmi","raw_affiliation_strings":["KU Leuven University, Leuven, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KU Leuven University, Leuven, Belgium","institution_ids":["https://openalex.org/I99464096"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.0122,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.83072093,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"43","last_page":"50"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13083","display_name":"Advanced Text Analysis Techniques","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.874998927116394},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7968058586120605},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.7367722988128662},{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.7226380705833435},{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.6297445893287659},{"id":"https://openalex.org/keywords/lexicon","display_name":"Lexicon","score":0.5710561275482178},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5105692148208618},{"id":"https://openalex.org/keywords/dialog-system","display_name":"Dialog system","score":0.44012755155563354},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3708606958389282},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3330228328704834}],"concepts":[{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.874998927116394},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7968058586120605},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.7367722988128662},{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.7226380705833435},{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.6297445893287659},{"id":"https://openalex.org/C2778121359","wikidata":"https://www.wikidata.org/wiki/Q8096","display_name":"Lexicon","level":2,"score":0.5710561275482178},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5105692148208618},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.44012755155563354},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3708606958389282},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3330228328704834},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3349537.3351883","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3349537.3351883","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th International Conference on Human-Agent Interaction","raw_type":"proceedings-article"},{"id":"pmh:oai:lirias2repo.kuleuven.be:123456789/641788","is_oa":true,"landing_page_url":"https://lirias.kuleuven.be/handle/123456789/641788","pdf_url":null,"source":{"id":"https://openalex.org/S4306401954","display_name":"Lirias (KU Leuven)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I99464096","host_organization_name":"KU Leuven","host_organization_lineage":["https://openalex.org/I99464096"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"7th International Conference on Human-Agent Interaction (HAI 2019), Kyoto, Japan, 6-10 October 2019","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"pmh:oai:lirias2repo.kuleuven.be:123456789/641788","is_oa":true,"landing_page_url":"https://lirias.kuleuven.be/handle/123456789/641788","pdf_url":null,"source":{"id":"https://openalex.org/S4306401954","display_name":"Lirias (KU Leuven)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I99464096","host_organization_name":"KU Leuven","host_organization_lineage":["https://openalex.org/I99464096"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"7th International Conference on Human-Agent Interaction (HAI 2019), Kyoto, Japan, 6-10 October 2019","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"display_name":"Quality Education","score":0.47999998927116394,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W1496632887","https://openalex.org/W1546555761","https://openalex.org/W1572786359","https://openalex.org/W1969791510","https://openalex.org/W1987048275","https://openalex.org/W2019759670","https://openalex.org/W2037557484","https://openalex.org/W2040378199","https://openalex.org/W2049434052","https://openalex.org/W2074975950","https://openalex.org/W2084046180","https://openalex.org/W2091543941","https://openalex.org/W2138247806","https://openalex.org/W2151768748","https://openalex.org/W2166706824","https://openalex.org/W2171468534","https://openalex.org/W2250879510","https://openalex.org/W2275464974","https://openalex.org/W2407086192","https://openalex.org/W2471350540","https://openalex.org/W2513607014","https://openalex.org/W2557283755","https://openalex.org/W2559997609","https://openalex.org/W2740721704","https://openalex.org/W2806344213","https://openalex.org/W2950018712","https://openalex.org/W2950635152","https://openalex.org/W2962739339","https://openalex.org/W3003748997"],"related_works":["https://openalex.org/W2888662092","https://openalex.org/W3205826705","https://openalex.org/W2903394456","https://openalex.org/W2902285665","https://openalex.org/W2975174210","https://openalex.org/W4200238620","https://openalex.org/W2244029015","https://openalex.org/W2287843335","https://openalex.org/W4312591757","https://openalex.org/W4256710130"],"abstract_inverted_index":{"Emotions":[0],"play":[1],"an":[2,16,161],"important":[3],"role":[4],"in":[5,25,35,89,176],"human-agent":[6,166,177],"interaction.":[7,91],"To":[8,92],"realise":[9],"natural":[10],"interaction":[11],"it":[12],"is":[13],"essential":[14],"for":[15,165],"agent":[17],"to":[18,21,57,65,69],"be":[19,40,160],"able":[20],"analyse":[22],"the":[23,51,70,97,123,138,156],"sentiment":[24,55,82,88,100,109,139],"users'":[26],"utterances.":[27],"Modern":[28],"agents":[29,64],"use":[30],"a":[31,58],"distributed":[32],"service":[33,60],"model":[34],"which":[36],"their":[37,67,74,120,168,174],"functions":[38],"can":[39,85],"located":[41],"on":[42],"any":[43],"number":[44],"of":[45,73,99,107],"computers":[46],"including":[47],"cloud-based":[48,108,157],"servers.":[49],"Outsourcing":[50],"speech":[52],"recognition":[53],"and":[54,114],"analysis":[56,83,101,110,140],"cloud":[59],"enables":[61],"even":[62],"simple":[63],"adapt":[66],"behaviour":[68],"emotional":[71],"state":[72],"users.":[75],"In":[76,116],"this":[77],"study":[78],"we":[79,95,118],"test":[80],"whether":[81],"tools":[84,141],"accurately":[86],"gauge":[87],"human-chatbot":[90],"that":[93,136],"effect,":[94],"compare":[96,119],"quality":[98,170],"obtained":[102],"from":[103],"three":[104],"major":[105],"suppliers":[106],"services":[111,158],"(Microsoft,":[112],"Amazon":[113],"Google).":[115],"addition,":[117],"results":[121,134],"with":[122,130,144,152],"leading":[124],"lexicon-based":[125],"software,":[126],"as":[127,129],"well":[128,151],"human":[131,153],"ratings.":[132,154],"The":[133],"show":[135],"although":[137],"agree":[142],"moderately":[143],"each":[145],"other,":[146],"they":[147],"do":[148],"not":[149,172],"correlate":[150],"While":[155],"would":[159],"extremely":[162],"useful":[163],"tool":[164],"interaction,":[167],"current":[169],"does":[171],"justify":[173],"usage":[175],"conversations.":[178]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
