{"id":"https://openalex.org/W2966917345","doi":"https://doi.org/10.1145/3342775.3342789","title":"\"It's small talk, jim, but not as we know it.\"","display_name":"\"It's small talk, jim, but not as we know it.\"","publication_year":2019,"publication_date":"2019-08-08","ids":{"openalex":"https://openalex.org/W2966917345","doi":"https://doi.org/10.1145/3342775.3342789","mag":"2966917345"},"language":"en","primary_location":{"id":"doi:10.1145/3342775.3342789","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3342775.3342789","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 1st International Conference on Conversational User Interfaces","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://nottingham-repository.worktribe.com/output/2293550","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009736206","display_name":"David R. Large","orcid":"https://orcid.org/0000-0003-3046-4984"},"institutions":[{"id":"https://openalex.org/I142263535","display_name":"University of Nottingham","ror":"https://ror.org/01ee9ar58","country_code":"GB","type":"education","lineage":["https://openalex.org/I142263535"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"David R. Large","raw_affiliation_strings":["University of Nottingham, Nottingham, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Nottingham, Nottingham, UK","institution_ids":["https://openalex.org/I142263535"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023374589","display_name":"Leigh Clark","orcid":"https://orcid.org/0000-0002-9237-1057"},"institutions":[{"id":"https://openalex.org/I100930933","display_name":"University College Dublin","ror":"https://ror.org/05m7pjf47","country_code":"IE","type":"education","lineage":["https://openalex.org/I100930933"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Leigh Clark","raw_affiliation_strings":["University College Dublin, Dublin, Ireland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University College Dublin, Dublin, Ireland","institution_ids":["https://openalex.org/I100930933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027192087","display_name":"Gary Burnett","orcid":"https://orcid.org/0000-0001-9945-9396"},"institutions":[{"id":"https://openalex.org/I142263535","display_name":"University of Nottingham","ror":"https://ror.org/01ee9ar58","country_code":"GB","type":"education","lineage":["https://openalex.org/I142263535"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Gary Burnett","raw_affiliation_strings":["University of Nottingham, Nottingham, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Nottingham, Nottingham, UK","institution_ids":["https://openalex.org/I142263535"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011848011","display_name":"Kyle Harrington","orcid":"https://orcid.org/0000-0003-1728-8998"},"institutions":[{"id":"https://openalex.org/I142263535","display_name":"University of Nottingham","ror":"https://ror.org/01ee9ar58","country_code":"GB","type":"education","lineage":["https://openalex.org/I142263535"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Kyle Harrington","raw_affiliation_strings":["University of Nottingham, Nottingham, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Nottingham, Nottingham, UK","institution_ids":["https://openalex.org/I142263535"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005274965","display_name":"Jacob Luton","orcid":null},"institutions":[{"id":"https://openalex.org/I130198913","display_name":"Jaguar Land Rover (United Kingdom)","ror":"https://ror.org/03b66v461","country_code":"GB","type":"company","lineage":["https://openalex.org/I130198913"]},{"id":"https://openalex.org/I4210127762","display_name":"Coventry (United Kingdom)","ror":"https://ror.org/030nd5313","country_code":"GB","type":"company","lineage":["https://openalex.org/I4210127762"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Jacob Luton","raw_affiliation_strings":["Jaguar Land Rover Research, Coventry, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Jaguar Land Rover Research, Coventry, UK","institution_ids":["https://openalex.org/I130198913","https://openalex.org/I4210127762"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083157573","display_name":"Peter J. Thomas","orcid":"https://orcid.org/0000-0001-7533-6770"},"institutions":[{"id":"https://openalex.org/I130198913","display_name":"Jaguar Land Rover (United Kingdom)","ror":"https://ror.org/03b66v461","country_code":"GB","type":"company","lineage":["https://openalex.org/I130198913"]},{"id":"https://openalex.org/I4210127762","display_name":"Coventry (United Kingdom)","ror":"https://ror.org/030nd5313","country_code":"GB","type":"company","lineage":["https://openalex.org/I4210127762"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Peter Thomas","raw_affiliation_strings":["Jaguar Land Rover Research, Coventry, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Jaguar Land Rover Research, Coventry, UK","institution_ids":["https://openalex.org/I130198913","https://openalex.org/I4210127762"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020987301","display_name":"Pete Bennett","orcid":null},"institutions":[{"id":"https://openalex.org/I130198913","display_name":"Jaguar Land Rover (United Kingdom)","ror":"https://ror.org/03b66v461","country_code":"GB","type":"company","lineage":["https://openalex.org/I130198913"]},{"id":"https://openalex.org/I4210127762","display_name":"Coventry (United Kingdom)","ror":"https://ror.org/030nd5313","country_code":"GB","type":"company","lineage":["https://openalex.org/I4210127762"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Pete Bennett","raw_affiliation_strings":["Jaguar Land Rover Research, Coventry, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Jaguar Land Rover Research, Coventry, UK","institution_ids":["https://openalex.org/I130198913","https://openalex.org/I4210127762"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":7,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.872,"has_fulltext":false,"cited_by_count":37,"citation_normalized_percentile":{"value":0.95961536,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.9084427356719971},{"id":"https://openalex.org/keywords/wizard-of-oz","display_name":"Wizard of oz","score":0.7617161273956299},{"id":"https://openalex.org/keywords/distraction","display_name":"Distraction","score":0.7555105686187744},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.5468412041664124},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5316914319992065},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5150249004364014},{"id":"https://openalex.org/keywords/natural","display_name":"Natural (archaeology)","score":0.47210875153541565},{"id":"https://openalex.org/keywords/wizard","display_name":"Wizard","score":0.45921728014945984},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.45364663004875183},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.45340225100517273},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.2747994661331177},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.26727294921875},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1696561574935913}],"concepts":[{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.9084427356719971},{"id":"https://openalex.org/C2987423310","wikidata":"https://www.wikidata.org/wiki/Q18159725","display_name":"Wizard of oz","level":2,"score":0.7617161273956299},{"id":"https://openalex.org/C2776378700","wikidata":"https://www.wikidata.org/wiki/Q3030775","display_name":"Distraction","level":2,"score":0.7555105686187744},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.5468412041664124},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5316914319992065},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5150249004364014},{"id":"https://openalex.org/C2776608160","wikidata":"https://www.wikidata.org/wiki/Q4785462","display_name":"Natural (archaeology)","level":2,"score":0.47210875153541565},{"id":"https://openalex.org/C2776784076","wikidata":"https://www.wikidata.org/wiki/Q580334","display_name":"Wizard","level":2,"score":0.45921728014945984},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.45364663004875183},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.45340225100517273},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.2747994661331177},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.26727294921875},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1696561574935913},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3342775.3342789","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3342775.3342789","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 1st International Conference on Conversational User Interfaces","raw_type":"proceedings-article"},{"id":"pmh:oai:nottingham-repository.worktribe.com:2293550","is_oa":true,"landing_page_url":"https://nottingham-repository.worktribe.com/output/2293550","pdf_url":null,"source":{"id":"https://openalex.org/S4306402483","display_name":"Repository@Nottingham (University of Nottingham)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I142263535","host_organization_name":"University of Nottingham","host_organization_lineage":["https://openalex.org/I142263535"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"acceptedVersion"}],"best_oa_location":{"id":"pmh:oai:nottingham-repository.worktribe.com:2293550","is_oa":true,"landing_page_url":"https://nottingham-repository.worktribe.com/output/2293550","pdf_url":null,"source":{"id":"https://openalex.org/S4306402483","display_name":"Repository@Nottingham (University of Nottingham)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I142263535","host_organization_name":"University of Nottingham","host_organization_lineage":["https://openalex.org/I142263535"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"acceptedVersion"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.4699999988079071,"id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W50436424","https://openalex.org/W178565355","https://openalex.org/W316935178","https://openalex.org/W582968330","https://openalex.org/W751470531","https://openalex.org/W1424744123","https://openalex.org/W1565315297","https://openalex.org/W1628789162","https://openalex.org/W1741471588","https://openalex.org/W1975270274","https://openalex.org/W1978271112","https://openalex.org/W1979290264","https://openalex.org/W1999184850","https://openalex.org/W2024175396","https://openalex.org/W2042295811","https://openalex.org/W2044140042","https://openalex.org/W2054822533","https://openalex.org/W2059122314","https://openalex.org/W2095953405","https://openalex.org/W2108185293","https://openalex.org/W2110171129","https://openalex.org/W2130140239","https://openalex.org/W2136058926","https://openalex.org/W2149556084","https://openalex.org/W2323385789","https://openalex.org/W2594910663","https://openalex.org/W2607399418","https://openalex.org/W2787712888","https://openalex.org/W2791119722","https://openalex.org/W2799121301","https://openalex.org/W2913681502","https://openalex.org/W2941327948","https://openalex.org/W2974669844","https://openalex.org/W3107796354","https://openalex.org/W4288359812","https://openalex.org/W6818166141"],"related_works":["https://openalex.org/W4246078203","https://openalex.org/W659328528","https://openalex.org/W2127135847","https://openalex.org/W1550648368","https://openalex.org/W603474643","https://openalex.org/W2152818631","https://openalex.org/W88518664","https://openalex.org/W1545061903","https://openalex.org/W1504394863","https://openalex.org/W2757160751"],"abstract_inverted_index":{"The":[0],"use":[1],"of":[2,24,36,41,52,97,119],"speech":[3,53],"has":[4],"been":[5],"popularised":[6],"as":[7],"a":[8,61,68],"human-vehicle":[9],"interface":[10,71],"in":[11,39,45,54,60],"the":[12,30,34,46,85,95,105,117],"automotive":[13],"domain.":[14],"While":[15],"this":[16],"is":[17],"most":[18],"often":[19],"associated":[20],"with":[21,104],"alleviating":[22],"concerns":[23],"driver":[25],"distraction":[26],"and":[27,40,92,116],"cognitive":[28],"load,":[29],"study":[31],"explores":[32],"whether":[33,98,108],"presence":[35],"conversation":[37,86,109],"could,":[38],"itself,":[42],"engender":[43],"trust":[44,115],"technology,":[47],"based":[48],"on":[49],"our":[50],"understanding":[51],"humans.":[55],"Thirty-four":[56],"participants":[57,91,99],"were":[58,82],"transported":[59],"fully-autonomous,":[62],"self-driving":[63],"'pod'":[64],"vehicle,":[65,106],"accompanied":[66],"by":[67],"natural-language,":[69],"conversational":[70,120],"('UltraCab'),":[72],"which":[73],"was":[74],"delivered":[75],"using":[76],"Wizard-of-Oz":[77],"methodology.":[78],"Emergent,":[79],"trust-related":[80],"themes":[81],"identified":[83],"from":[84],"that":[87],"took":[88],"place":[89],"between":[90],"UltraCab,":[93],"posing":[94],"question":[96],"sought":[100],"an":[101],"emotional":[102],"connection":[103],"or":[107],"remained":[110],"primarily":[111],"functional.":[112],"Implications":[113],"for":[114],"design":[118],"interfaces":[121],"are":[122],"discussed.":[123]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}