{"id":"https://openalex.org/W2972689468","doi":"https://doi.org/10.1145/3340764.3340783","title":"Perceptions of a Help-Requesting Robot - Effects of Eye-Expressions, Colored Lights and Politeness of Speech","display_name":"Perceptions of a Help-Requesting Robot - Effects of Eye-Expressions, Colored Lights and Politeness of Speech","publication_year":2019,"publication_date":"2019-09-08","ids":{"openalex":"https://openalex.org/W2972689468","doi":"https://doi.org/10.1145/3340764.3340783","mag":"2972689468"},"language":"en","primary_location":{"id":"doi:10.1145/3340764.3340783","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3340764.3340783","pdf_url":null,"source":{"id":"https://openalex.org/S4306523473","display_name":"Proceedings of Mensch und Computer 2019","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of Mensch und Computer 2019","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5064381800","display_name":"Martin Westhoven","orcid":"https://orcid.org/0000-0002-6940-376X"},"institutions":[{"id":"https://openalex.org/I96424156","display_name":"Federal Institute for Occupational Safety and Health","ror":"https://ror.org/01aa1sn70","country_code":"DE","type":"healthcare","lineage":["https://openalex.org/I96424156"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Martin Westhoven","raw_affiliation_strings":["German Federal Institute for Occupational Safety and Health, Dortmund, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"German Federal Institute for Occupational Safety and Health, Dortmund, Germany","institution_ids":["https://openalex.org/I96424156"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033130305","display_name":"Tim van der Grinten","orcid":null},"institutions":[{"id":"https://openalex.org/I119449181","display_name":"Technische Universit\u00e4t Ilmenau","ror":"https://ror.org/01weqhp73","country_code":"DE","type":"education","lineage":["https://openalex.org/I119449181"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Tim van der Grinten","raw_affiliation_strings":["Ilmenau University of Technology, Ilmenau, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ilmenau University of Technology, Ilmenau, Germany","institution_ids":["https://openalex.org/I119449181"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5057753978","display_name":"Steffen Mueller","orcid":"https://orcid.org/0000-0003-1683-6243"},"institutions":[{"id":"https://openalex.org/I119449181","display_name":"Technische Universit\u00e4t Ilmenau","ror":"https://ror.org/01weqhp73","country_code":"DE","type":"education","lineage":["https://openalex.org/I119449181"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Steffen Mueller","raw_affiliation_strings":["Ilmenau University of Technology, Ilmenau, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ilmenau University of Technology, Ilmenau, Germany","institution_ids":["https://openalex.org/I119449181"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.6015,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.84321931,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"43","last_page":"54"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12313","display_name":"Emotions and Moral Behavior","score":0.9657999873161316,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/politeness","display_name":"Politeness","score":0.9204310774803162},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.7333459854125977},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.6568528413772583},{"id":"https://openalex.org/keywords/facial-expression","display_name":"Facial expression","score":0.542707085609436},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.5176939964294434},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.45276913046836853},{"id":"https://openalex.org/keywords/expression","display_name":"Expression (computer science)","score":0.42209306359291077},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.41527998447418213},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.37645432353019714},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.376311719417572},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.37409934401512146},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.2514979839324951},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.21156233549118042},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.185969740152359}],"concepts":[{"id":"https://openalex.org/C61123122","wikidata":"https://www.wikidata.org/wiki/Q281287","display_name":"Politeness","level":2,"score":0.9204310774803162},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.7333459854125977},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6568528413772583},{"id":"https://openalex.org/C195704467","wikidata":"https://www.wikidata.org/wiki/Q327968","display_name":"Facial expression","level":2,"score":0.542707085609436},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.5176939964294434},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.45276913046836853},{"id":"https://openalex.org/C90559484","wikidata":"https://www.wikidata.org/wiki/Q778379","display_name":"Expression (computer science)","level":2,"score":0.42209306359291077},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.41527998447418213},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.37645432353019714},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.376311719417572},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.37409934401512146},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.2514979839324951},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.21156233549118042},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.185969740152359},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3340764.3340783","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3340764.3340783","pdf_url":null,"source":{"id":"https://openalex.org/S4306523473","display_name":"Proceedings of Mensch und Computer 2019","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of Mensch und Computer 2019","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10","score":0.46000000834465027}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":33,"referenced_works":["https://openalex.org/W1573234480","https://openalex.org/W1766531844","https://openalex.org/W1964662511","https://openalex.org/W1985748704","https://openalex.org/W1989104072","https://openalex.org/W1992946368","https://openalex.org/W2007223396","https://openalex.org/W2013355346","https://openalex.org/W2030540859","https://openalex.org/W2059335215","https://openalex.org/W2075286847","https://openalex.org/W2080966367","https://openalex.org/W2093779931","https://openalex.org/W2097404405","https://openalex.org/W2125580899","https://openalex.org/W2129928382","https://openalex.org/W2139912445","https://openalex.org/W2143507802","https://openalex.org/W2149334002","https://openalex.org/W2151849583","https://openalex.org/W2279205120","https://openalex.org/W2313831615","https://openalex.org/W2405357702","https://openalex.org/W2466238859","https://openalex.org/W2539402368","https://openalex.org/W2592724114","https://openalex.org/W2606411279","https://openalex.org/W2737367740","https://openalex.org/W2748087882","https://openalex.org/W2756029264","https://openalex.org/W2765468417","https://openalex.org/W2766682046","https://openalex.org/W2914834234"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2109586390","https://openalex.org/W2061823449","https://openalex.org/W2046659574","https://openalex.org/W958252110","https://openalex.org/W2540656546","https://openalex.org/W3091408850","https://openalex.org/W2111256137","https://openalex.org/W2058296271"],"abstract_inverted_index":{"In":[0],"this":[1],"paper":[2],"we":[3,108],"report":[4],"results":[5],"from":[6,20],"a":[7,16,21,50],"web-":[8],"and":[9,27,44,54,97,115],"video-based":[10],"study":[11],"on":[12,36,66],"the":[13,67,78,85,103],"perception":[14],"of":[15,29,72],"request":[17],"for":[18,63,84,88,92,102],"help":[19,45,95,116],"robot":[22],"head.":[23],"Colored":[24],"lights,":[25],"eye-expressions":[26],"politeness":[28,114],"speech":[30],"were":[31,59,75,82],"varied.":[32],"We":[33],"measured":[34],"effects":[35],"expression":[37],"identification,":[38],"hedonic":[39,98],"user":[40,99],"experience,":[41],"perceived":[42,93,113],"politeness,":[43,94],"intention.":[46],"Additionally,":[47],"sociodemographic":[48],"data,":[49],"'face":[51],"blindness'":[52],"questionnaire,":[53],"negative":[55,104],"attitudes":[56,105],"towards":[57,106],"robots":[58],"collected":[60],"to":[61],"control":[62],"possible":[64],"influences":[65],"dependent":[68],"variables.":[69],"A":[70],"total":[71],"n=139":[73],"participants":[74],"included":[76],"in":[77],"analysis.":[79],"Significant":[80],"differences":[81],"found":[83,109],"identification":[86],"performance":[87],"our":[89],"intended":[90],"eye-expressions,":[91],"intentions":[96],"experience.":[100],"Especially":[101],"robots,":[107],"significant":[110],"relationships":[111],"with":[112],"intentions.":[117]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}