{"id":"https://openalex.org/W2960716989","doi":"https://doi.org/10.1145/3335484.3335512","title":"Research on the Consumer Reviews of JD Bookstore Based on Text Mining Technology","display_name":"Research on the Consumer Reviews of JD Bookstore Based on Text Mining Technology","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2960716989","doi":"https://doi.org/10.1145/3335484.3335512","mag":"2960716989"},"language":"en","primary_location":{"id":"doi:10.1145/3335484.3335512","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3335484.3335512","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2019 4th International Conference on Big Data and Computing  - ICBDC 2019","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5039099741","display_name":"Aiting Xu","orcid":"https://orcid.org/0000-0002-8490-1556"},"institutions":[{"id":"https://openalex.org/I75059550","display_name":"Zhejiang Gongshang University","ror":"https://ror.org/0569mkk41","country_code":"CN","type":"education","lineage":["https://openalex.org/I75059550"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Aiting Xu","raw_affiliation_strings":["College of Statistics and Mathematics, Zhejiang Gongshang University, Hangzhou, China"],"affiliations":[{"raw_affiliation_string":"College of Statistics and Mathematics, Zhejiang Gongshang University, Hangzhou, China","institution_ids":["https://openalex.org/I75059550"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065268207","display_name":"Pingting Ying","orcid":null},"institutions":[{"id":"https://openalex.org/I75059550","display_name":"Zhejiang Gongshang University","ror":"https://ror.org/0569mkk41","country_code":"CN","type":"education","lineage":["https://openalex.org/I75059550"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Pingting Ying","raw_affiliation_strings":["College of Statistics and Mathematics, Zhejiang Gongshang University, Hangzhou, China"],"affiliations":[{"raw_affiliation_string":"College of Statistics and Mathematics, Zhejiang Gongshang University, Hangzhou, China","institution_ids":["https://openalex.org/I75059550"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084374323","display_name":"Fangyan Wang","orcid":"https://orcid.org/0000-0003-0555-8495"},"institutions":[{"id":"https://openalex.org/I75059550","display_name":"Zhejiang Gongshang University","ror":"https://ror.org/0569mkk41","country_code":"CN","type":"education","lineage":["https://openalex.org/I75059550"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Fangyan Wang","raw_affiliation_strings":["College of Statistics and Mathematics, Zhejiang Gongshang University, Hangzhou, China"],"affiliations":[{"raw_affiliation_string":"College of Statistics and Mathematics, Zhejiang Gongshang University, Hangzhou, China","institution_ids":["https://openalex.org/I75059550"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5039099741"],"corresponding_institution_ids":["https://openalex.org/I75059550"],"apc_list":null,"apc_paid":null,"fwci":0.28,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.64893396,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"209","last_page":"214"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9835000038146973,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9835000038146973,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9807999730110168,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.9729999899864197,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.6777950525283813},{"id":"https://openalex.org/keywords/web-crawler","display_name":"Web crawler","score":0.663969874382019},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6344897747039795},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.6127650737762451},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5992410182952881},{"id":"https://openalex.org/keywords/research-object","display_name":"Research Object","score":0.5278648734092712},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.521536111831665},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5162613391876221},{"id":"https://openalex.org/keywords/object","display_name":"Object (grammar)","score":0.45852935314178467},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.4455994963645935},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.43483978509902954},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.38690415024757385},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.37138062715530396},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2868034243583679},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.17588657140731812}],"concepts":[{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6777950525283813},{"id":"https://openalex.org/C13743948","wikidata":"https://www.wikidata.org/wiki/Q45842","display_name":"Web crawler","level":2,"score":0.663969874382019},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6344897747039795},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.6127650737762451},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5992410182952881},{"id":"https://openalex.org/C2778631480","wikidata":"https://www.wikidata.org/wiki/Q17143022","display_name":"Research Object","level":2,"score":0.5278648734092712},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.521536111831665},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5162613391876221},{"id":"https://openalex.org/C2781238097","wikidata":"https://www.wikidata.org/wiki/Q175026","display_name":"Object (grammar)","level":2,"score":0.45852935314178467},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4455994963645935},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.43483978509902954},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.38690415024757385},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.37138062715530396},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2868034243583679},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.17588657140731812},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3335484.3335512","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3335484.3335512","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2019 4th International Conference on Big Data and Computing  - ICBDC 2019","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5199999809265137}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":7,"referenced_works":["https://openalex.org/W2605104523","https://openalex.org/W2611254238","https://openalex.org/W2771333655","https://openalex.org/W2810119917","https://openalex.org/W2898713695","https://openalex.org/W2911087020","https://openalex.org/W2978591283"],"related_works":["https://openalex.org/W3005260231","https://openalex.org/W2904469652","https://openalex.org/W4362647146","https://openalex.org/W2383572231","https://openalex.org/W2042034567","https://openalex.org/W3179424333","https://openalex.org/W2782340266","https://openalex.org/W4230722125","https://openalex.org/W2149158941","https://openalex.org/W2351649248"],"abstract_inverted_index":{"With":[0],"the":[1,5,8,28,34,39,57,61,67,76,80,100,142],"rapid":[2],"development":[3],"of":[4,18,75,82,102,147],"Internet":[6],"economy,":[7],"major":[9],"online":[10],"shopping":[11],"platform":[12],"has":[13],"accumulated":[14],"a":[15,105],"large":[16],"amount":[17],"consumer":[19,31,45],"comment":[20,58],"data":[21,59],"containing":[22],"rich":[23],"information.":[24],"This":[25],"article":[26],"takes":[27],"JD":[29,110,148],"Bookstore":[30],"comments":[32,84,90],"as":[33],"research":[35],"object":[36],"and":[37,50,60,69,89,120,125,145],"uses":[38],"web":[40],"crawler":[41],"technology":[42],"to":[43,130],"collect":[44],"reviews.":[46],"Further,":[47],"depth":[48],"mining":[49],"sentiment":[51,70],"orientation":[52],"analysis":[53,71],"are":[54,95],"performed":[55],"on":[56,66,141],"feature":[62],"word":[63],"list":[64],"based":[65],"dictionary":[68],"algorithms.":[72],"The":[73],"results":[74],"study":[77],"show":[78],"that":[79],"majority":[81,101],"users'":[83],"have":[85],"positive":[86,107],"emotional":[87,93],"tendencies,":[88],"with":[91],"negative":[92],"tendencies":[94],"less":[96],"than":[97],"10%.":[98],"Although":[99],"users":[103],"maintain":[104],"more":[106],"attitude":[108],"towards":[109],"Bookstore'":[111],"logistics":[112,123],"services,":[113],"customer":[114],"service,":[115],"product":[116,118,126],"quality,":[117],"packaging":[119],"prices,":[121],"but":[122],"services":[124],"quality":[127],"still":[128],"need":[129],"be":[131],"further":[132],"improved.":[133],"Finally,":[134],"this":[135],"paper":[136],"puts":[137],"forward":[138],"some":[139],"suggestions":[140],"distribution,":[143],"purchase":[144],"pricing":[146],"Bookstore.":[149]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}