{"id":"https://openalex.org/W3016524005","doi":"https://doi.org/10.1145/3334480.3383014","title":"Revisiting Habitability in Conversational Systems","display_name":"Revisiting Habitability in Conversational Systems","publication_year":2020,"publication_date":"2020-04-25","ids":{"openalex":"https://openalex.org/W3016524005","doi":"https://doi.org/10.1145/3334480.3383014","mag":"3016524005"},"language":"en","primary_location":{"id":"doi:10.1145/3334480.3383014","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3334480.3383014","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036989189","display_name":"A. Baki Kocaball\u0131","orcid":"https://orcid.org/0000-0002-8328-5317"},"institutions":[{"id":"https://openalex.org/I99043593","display_name":"Macquarie University","ror":"https://ror.org/01sf06y89","country_code":"AU","type":"education","lineage":["https://openalex.org/I99043593"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"A. Baki Kocaballi","raw_affiliation_strings":["Macquarie University, Sydney, NSW, Australia"],"affiliations":[{"raw_affiliation_string":"Macquarie University, Sydney, NSW, Australia","institution_ids":["https://openalex.org/I99043593"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088581420","display_name":"Enrico Coiera","orcid":"https://orcid.org/0000-0002-6444-6584"},"institutions":[{"id":"https://openalex.org/I99043593","display_name":"Macquarie University","ror":"https://ror.org/01sf06y89","country_code":"AU","type":"education","lineage":["https://openalex.org/I99043593"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Enrico Coiera","raw_affiliation_strings":["Macquarie University, Sydney, NSW, Australia"],"affiliations":[{"raw_affiliation_string":"Macquarie University, Sydney, NSW, Australia","institution_ids":["https://openalex.org/I99043593"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047191996","display_name":"Shlomo Berkovsky","orcid":"https://orcid.org/0000-0003-2638-4121"},"institutions":[{"id":"https://openalex.org/I99043593","display_name":"Macquarie University","ror":"https://ror.org/01sf06y89","country_code":"AU","type":"education","lineage":["https://openalex.org/I99043593"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Shlomo Berkovsky","raw_affiliation_strings":["Macquarie University, Sydney, NSW, Australia"],"affiliations":[{"raw_affiliation_string":"Macquarie University, Sydney, NSW, Australia","institution_ids":["https://openalex.org/I99043593"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5036989189"],"corresponding_institution_ids":["https://openalex.org/I99043593"],"apc_list":null,"apc_paid":null,"fwci":0.6628,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.75081751,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"8"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/habitability","display_name":"Habitability","score":0.9964581727981567},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.626814603805542},{"id":"https://openalex.org/keywords/disadvantaged","display_name":"Disadvantaged","score":0.5816667675971985},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.41455650329589844},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.13518381118774414},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.07398101687431335}],"concepts":[{"id":"https://openalex.org/C21435255","wikidata":"https://www.wikidata.org/wiki/Q5636875","display_name":"Habitability","level":3,"score":0.9964581727981567},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.626814603805542},{"id":"https://openalex.org/C2780623907","wikidata":"https://www.wikidata.org/wiki/Q106394435","display_name":"Disadvantaged","level":2,"score":0.5816667675971985},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.41455650329589844},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13518381118774414},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07398101687431335},{"id":"https://openalex.org/C44870925","wikidata":"https://www.wikidata.org/wiki/Q37547","display_name":"Astrophysics","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C51244244","wikidata":"https://www.wikidata.org/wiki/Q634","display_name":"Planet","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3334480.3383014","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3334480.3383014","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","score":0.800000011920929,"id":"https://metadata.un.org/sdg/4"}],"awards":[{"id":"https://openalex.org/G1030962289","display_name":null,"funder_award_id":"APP1134919","funder_id":"https://openalex.org/F4320334705","funder_display_name":"National Health and Medical Research Council"}],"funders":[{"id":"https://openalex.org/F4320334705","display_name":"National Health and Medical Research Council","ror":"https://ror.org/011kf5r70"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W40076899","https://openalex.org/W53334386","https://openalex.org/W196932276","https://openalex.org/W279164219","https://openalex.org/W1498493756","https://openalex.org/W1549389909","https://openalex.org/W1741471588","https://openalex.org/W1823258023","https://openalex.org/W1980442201","https://openalex.org/W2012738256","https://openalex.org/W2015914983","https://openalex.org/W2046426862","https://openalex.org/W2063443135","https://openalex.org/W2068406960","https://openalex.org/W2099001635","https://openalex.org/W2110537656","https://openalex.org/W2171952923","https://openalex.org/W2342091124","https://openalex.org/W2405187948","https://openalex.org/W2523602859","https://openalex.org/W2562615954","https://openalex.org/W2751379218","https://openalex.org/W2787712888","https://openalex.org/W2888580379","https://openalex.org/W2903048702","https://openalex.org/W2906473712","https://openalex.org/W2913681502","https://openalex.org/W2918497321","https://openalex.org/W2942671448","https://openalex.org/W2942700868","https://openalex.org/W2972203331","https://openalex.org/W3021091026","https://openalex.org/W3164610506","https://openalex.org/W4235855608","https://openalex.org/W4250493791","https://openalex.org/W6757140201"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2914776580","https://openalex.org/W2422413659","https://openalex.org/W238360319","https://openalex.org/W834146574","https://openalex.org/W2014236338","https://openalex.org/W1526590927","https://openalex.org/W2027329354","https://openalex.org/W2209983330","https://openalex.org/W2580329564"],"abstract_inverted_index":{"Conversational":[0],"systems":[1],"are":[2,16,96],"inherently":[3],"disadvantaged":[4],"when":[5],"indicating":[6],"either":[7],"what":[8],"capabilities":[9,86],"they":[10,15],"have":[11],"or":[12],"the":[13,22,28,33,62,73],"state":[14],"in.":[17],"The":[18,122],"notion":[19],"of":[20,41,64,75,104,132],"habitability,":[21],"appropriate":[23],"balancing":[24],"in":[25,55,118,148],"design":[26,63,99,136],"between":[27,81],"language":[29,34,92],"people":[30],"use":[31],"and":[32,58,84,134,146],"a":[35,113,119,129],"system":[36,85],"can":[37],"accept,":[38],"emerged":[39],"out":[40],"these":[42],"early":[43],"difficulties":[44],"with":[45,112],"conversational":[46,67],"systems.":[47,68],"This":[48],"literature":[49],"review":[50,123],"aims":[51],"to":[52,115,127],"summarize":[53],"progress":[54],"habitability":[56,76,117,133],"research":[57,145],"explore":[59],"implications":[60,137],"for":[61,142],"current":[65],"AI-enabled":[66],"We":[69],"found":[70],"that":[71,138],"i)":[72],"definitions":[74],"focus":[77],"mostly":[78],"on":[79,91,101],"matching":[80],"user":[82],"expectations":[83],"by":[87],"employing":[88],"well-balanced":[89],"restrictions":[90],"use;":[93],"ii)":[94],"there":[95,107],"two":[97],"comprehensive":[98],"perspectives":[100],"different":[102],"domains":[103],"habitability;":[105],"iii)":[106],"is":[108],"one":[109],"standardized":[110],"questionnaire":[111],"sub-scale":[114],"measure":[116],"limited":[120],"way.":[121],"has":[124],"allowed":[125],"us":[126],"propose":[128],"working":[130],"definition":[131],"some":[135],"may":[139],"prove":[140],"useful":[141],"guiding":[143],"future":[144],"practice":[147],"this":[149],"field.":[150]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}