{"id":"https://openalex.org/W3030678230","doi":"https://doi.org/10.1145/3334480.3382998","title":"Understanding User-Bot Interactions for Small-Scale Automation in Open-Source Development","display_name":"Understanding User-Bot Interactions for Small-Scale Automation in Open-Source Development","publication_year":2020,"publication_date":"2020-04-25","ids":{"openalex":"https://openalex.org/W3030678230","doi":"https://doi.org/10.1145/3334480.3382998","mag":"3030678230"},"language":"en","primary_location":{"id":"doi:10.1145/3334480.3382998","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3334480.3382998","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101769619","display_name":"Dongyu Liu","orcid":"https://orcid.org/0000-0002-8915-2785"},"institutions":[{"id":"https://openalex.org/I63966007","display_name":"Massachusetts Institute of Technology","ror":"https://ror.org/042nb2s44","country_code":"US","type":"education","lineage":["https://openalex.org/I63966007"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Dongyu Liu","raw_affiliation_strings":["Massachusetts Institute of Technology, Cambridge, MA, USA"],"affiliations":[{"raw_affiliation_string":"Massachusetts Institute of Technology, Cambridge, MA, USA","institution_ids":["https://openalex.org/I63966007"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103970214","display_name":"Micah J. Smith","orcid":null},"institutions":[{"id":"https://openalex.org/I63966007","display_name":"Massachusetts Institute of Technology","ror":"https://ror.org/042nb2s44","country_code":"US","type":"education","lineage":["https://openalex.org/I63966007"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Micah J. Smith","raw_affiliation_strings":["Massachusetts Institute of Technology, Cambridge, MA, USA"],"affiliations":[{"raw_affiliation_string":"Massachusetts Institute of Technology, Cambridge, MA, USA","institution_ids":["https://openalex.org/I63966007"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5067352490","display_name":"Kalyan Veeramachaneni","orcid":null},"institutions":[{"id":"https://openalex.org/I63966007","display_name":"Massachusetts Institute of Technology","ror":"https://ror.org/042nb2s44","country_code":"US","type":"education","lineage":["https://openalex.org/I63966007"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kalyan Veeramachaneni","raw_affiliation_strings":["Massachusetts Institute of Technology, Cambridge, MA, USA"],"affiliations":[{"raw_affiliation_string":"Massachusetts Institute of Technology, Cambridge, MA, USA","institution_ids":["https://openalex.org/I63966007"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5101769619"],"corresponding_institution_ids":["https://openalex.org/I63966007"],"apc_list":null,"apc_paid":null,"fwci":3.7117,"has_fulltext":false,"cited_by_count":33,"citation_normalized_percentile":{"value":0.94287964,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"8"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.8323526382446289},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7577740550041199},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.6705713868141174},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5990018844604492},{"id":"https://openalex.org/keywords/scale","display_name":"Scale (ratio)","score":0.5424971580505371},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.5359606742858887},{"id":"https://openalex.org/keywords/open-source","display_name":"Open source","score":0.5012431144714355},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4689708948135376},{"id":"https://openalex.org/keywords/user-story","display_name":"User story","score":0.46555712819099426},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4605826735496521},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.39685454964637756},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.39108067750930786},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.19792544841766357},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1569063365459442},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.06974950432777405}],"concepts":[{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.8323526382446289},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7577740550041199},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.6705713868141174},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5990018844604492},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.5424971580505371},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.5359606742858887},{"id":"https://openalex.org/C3018397939","wikidata":"https://www.wikidata.org/wiki/Q3644502","display_name":"Open source","level":3,"score":0.5012431144714355},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4689708948135376},{"id":"https://openalex.org/C11189718","wikidata":"https://www.wikidata.org/wiki/Q218152","display_name":"User story","level":4,"score":0.46555712819099426},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4605826735496521},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.39685454964637756},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.39108067750930786},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.19792544841766357},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1569063365459442},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.06974950432777405},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3334480.3382998","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3334480.3382998","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5099999904632568}],"awards":[{"id":"https://openalex.org/G5637687284","display_name":null,"funder_award_id":"1761812","funder_id":"https://openalex.org/F4320309856","funder_display_name":"National Youth Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320309856","display_name":"National Youth Science Foundation","ror":"https://ror.org/054yz2f06"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W2162598207","https://openalex.org/W2165946536","https://openalex.org/W2347054793","https://openalex.org/W2593065416","https://openalex.org/W2611381500","https://openalex.org/W2767782162","https://openalex.org/W2798947808","https://openalex.org/W2805836090","https://openalex.org/W2808438073","https://openalex.org/W2899117127","https://openalex.org/W2916904544","https://openalex.org/W2953793053","https://openalex.org/W2953795759","https://openalex.org/W2955449396","https://openalex.org/W2962711769","https://openalex.org/W3103354628","https://openalex.org/W3104601865","https://openalex.org/W3147233559"],"related_works":["https://openalex.org/W1981780420","https://openalex.org/W2182707996","https://openalex.org/W45233828","https://openalex.org/W2964988449","https://openalex.org/W2397952901","https://openalex.org/W2029380707","https://openalex.org/W2147339143","https://openalex.org/W1551662258","https://openalex.org/W2145240044","https://openalex.org/W2354464106"],"abstract_inverted_index":{"Small-scale":[0],"automation":[1],"tools,":[2],"or":[3],"\"bots,\"":[4],"have":[5,28],"been":[6],"widely":[7],"deployed":[8],"in":[9,48,69],"open-source":[10],"software":[11],"development":[12],"to":[13,80],"support":[14,81],"manual":[15],"project":[16,41],"maintenance":[17],"tasks.":[18],"Though":[19],"interactions":[20],"between":[21],"these":[22],"bots":[23,47],"and":[24,57],"human":[25],"developers":[26],"can":[27],"significant":[29],"effects":[30],"on":[31,40,51],"user":[32],"experience,":[33],"previous":[34],"research":[35],"has":[36],"instead":[37],"mostly":[38],"focused":[39],"outcomes.":[42],"We":[43],"reviewed":[44],"existing":[45],"small-scale":[46],"wide":[49],"use":[50],"GitHub.":[52],"After":[53],"an":[54],"in-depth":[55],"qualitative":[56],"quantitative":[58],"evaluation,":[59],"we":[60,75],"compiled":[61],"several":[62],"important":[63],"design":[64],"principles":[65],"for":[66],"human-bot":[67],"interaction":[68],"this":[70],"context.":[71],"Following":[72],"the":[73],"requirements,":[74],"further":[76],"propose":[77],"a":[78],"workflow":[79],"bot":[82],"developers.":[83]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":15},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
