{"id":"https://openalex.org/W3029251368","doi":"https://doi.org/10.1145/3334480.3382979","title":"Pepper in the Library\" Students' First Impressions","display_name":"Pepper in the Library\" Students' First Impressions","publication_year":2020,"publication_date":"2020-04-25","ids":{"openalex":"https://openalex.org/W3029251368","doi":"https://doi.org/10.1145/3334480.3382979","mag":"3029251368"},"language":"en","primary_location":{"id":"doi:10.1145/3334480.3382979","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3334480.3382979","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022431311","display_name":"Omar Mubin","orcid":"https://orcid.org/0000-0002-6435-6407"},"institutions":[{"id":"https://openalex.org/I63525965","display_name":"Western Sydney University","ror":"https://ror.org/03t52dk35","country_code":"AU","type":"education","lineage":["https://openalex.org/I63525965"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Omar Mubin","raw_affiliation_strings":["Western Sydney University, Parramatta, Australia"],"affiliations":[{"raw_affiliation_string":"Western Sydney University, Parramatta, Australia","institution_ids":["https://openalex.org/I63525965"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011151068","display_name":"Isha Kharub","orcid":null},"institutions":[{"id":"https://openalex.org/I63525965","display_name":"Western Sydney University","ror":"https://ror.org/03t52dk35","country_code":"AU","type":"education","lineage":["https://openalex.org/I63525965"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Isha Kharub","raw_affiliation_strings":["Western Sydney University, Parramatta, Australia"],"affiliations":[{"raw_affiliation_string":"Western Sydney University, Parramatta, Australia","institution_ids":["https://openalex.org/I63525965"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5088039601","display_name":"Aila Khan","orcid":"https://orcid.org/0000-0001-7847-6576"},"institutions":[{"id":"https://openalex.org/I63525965","display_name":"Western Sydney University","ror":"https://ror.org/03t52dk35","country_code":"AU","type":"education","lineage":["https://openalex.org/I63525965"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Aila Khan","raw_affiliation_strings":["Western Sydney University, Parramatta, Australia"],"affiliations":[{"raw_affiliation_string":"Western Sydney University, Parramatta, Australia","institution_ids":["https://openalex.org/I63525965"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5022431311"],"corresponding_institution_ids":["https://openalex.org/I63525965"],"apc_list":null,"apc_paid":null,"fwci":0.6693,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.73760557,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"9"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/humanoid-robot","display_name":"Humanoid robot","score":0.7628754377365112},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.6344314217567444},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6013043522834778},{"id":"https://openalex.org/keywords/novelty","display_name":"Novelty","score":0.5108261108398438},{"id":"https://openalex.org/keywords/pepper","display_name":"Pepper","score":0.5008997917175293},{"id":"https://openalex.org/keywords/interactivity","display_name":"Interactivity","score":0.48743775486946106},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.48003923892974854},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.4496607184410095},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.42902541160583496},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.37674227356910706},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.36051809787750244},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.33246850967407227},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.29985690116882324},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2712153196334839},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.2006847858428955},{"id":"https://openalex.org/keywords/history","display_name":"History","score":0.10426732897758484},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.09149816632270813},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.09019699692726135},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.0771411657333374},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.0745353102684021}],"concepts":[{"id":"https://openalex.org/C60692881","wikidata":"https://www.wikidata.org/wiki/Q584529","display_name":"Humanoid robot","level":3,"score":0.7628754377365112},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.6344314217567444},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6013043522834778},{"id":"https://openalex.org/C2778738651","wikidata":"https://www.wikidata.org/wiki/Q16546687","display_name":"Novelty","level":2,"score":0.5108261108398438},{"id":"https://openalex.org/C2776242653","wikidata":"https://www.wikidata.org/wiki/Q22907699","display_name":"Pepper","level":2,"score":0.5008997917175293},{"id":"https://openalex.org/C144430266","wikidata":"https://www.wikidata.org/wiki/Q839721","display_name":"Interactivity","level":2,"score":0.48743775486946106},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48003923892974854},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4496607184410095},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.42902541160583496},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.37674227356910706},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.36051809787750244},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.33246850967407227},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.29985690116882324},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2712153196334839},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2006847858428955},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.10426732897758484},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.09149816632270813},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.09019699692726135},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0771411657333374},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0745353102684021},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3334480.3382979","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3334480.3382979","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W46530081","https://openalex.org/W1970239077","https://openalex.org/W2066556081","https://openalex.org/W2099019320","https://openalex.org/W2101665212","https://openalex.org/W2145133768","https://openalex.org/W2160957486","https://openalex.org/W2162509261","https://openalex.org/W2207103552","https://openalex.org/W2284760232","https://openalex.org/W2528517087","https://openalex.org/W2591977925","https://openalex.org/W2592233846","https://openalex.org/W2606669158","https://openalex.org/W2737759620","https://openalex.org/W2766007224","https://openalex.org/W2766336806","https://openalex.org/W2771070918","https://openalex.org/W2791318454","https://openalex.org/W2803313083","https://openalex.org/W2871950322","https://openalex.org/W2899166037","https://openalex.org/W2929048143","https://openalex.org/W2941128398","https://openalex.org/W4234081717","https://openalex.org/W4243246186"],"related_works":["https://openalex.org/W2001821990","https://openalex.org/W2319020389","https://openalex.org/W2272707781","https://openalex.org/W2747851897","https://openalex.org/W1975913006","https://openalex.org/W2381242807","https://openalex.org/W1513662110","https://openalex.org/W2348255987","https://openalex.org/W216299563","https://openalex.org/W2063506784"],"abstract_inverted_index":{"Humanoid":[0],"robots":[1,31,124],"through":[2],"their":[3],"embodied":[4],"features":[5,104],"and":[6,28,84,105,115],"range":[7],"of":[8,30,48,63,71,86,102,122],"interactivity":[9],"are":[10],"proving":[11],"to":[12,99],"be":[13],"effective":[14],"as":[15,92],"service":[16,87],"or":[17],"information":[18],"disseminating":[19],"agents.":[20],"However":[21],"in":[22,32,60,81,125],"the":[23,26,53,61,74,100,112,120],"Australian":[24,65,127],"context,":[25],"deployment":[27],"evaluation":[29],"public":[33],"spaces":[34],"is":[35],"limited.":[36],"In":[37,107],"this":[38],"study,":[39],"we":[40,109],"report":[41],"on":[42,111],"an":[43,64],"observation":[44],"based":[45],"exploratory":[46],"study":[47],"university":[49],"students":[50],"interaction":[51],"with":[52],"Pepper":[54,72,91],"humanoid":[55,123],"robot":[56],"over":[57],"8":[58],"days":[59],"library":[62],"university.":[66],"The":[67],"students'":[68],"first":[69],"impressions":[70],"using":[73],"top-of-mind":[75],"association":[76],"showed":[77],"that":[78],"they":[79,117],"were":[80,97],"general":[82],"wary":[83],"scared":[85],"robots.":[88],"Many":[89],"considered":[90],"creepy.":[93],"Their":[94],"positive":[95],"remarks":[96],"related":[98],"novelty":[101],"Pepper's":[103],"technology.":[106],"conclusion,":[108],"speculate":[110],"results":[113],"obtained":[114],"what":[116],"mean":[118],"for":[119],"integration":[121],"mainstream":[126],"society.":[128]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2}],"updated_date":"2026-03-13T16:22:10.518609","created_date":"2025-10-10T00:00:00"}