{"id":"https://openalex.org/W3030063333","doi":"https://doi.org/10.1145/3334480.3381057","title":"Challenges and Opportunities of Leveraging Intelligent Conversational Assistant to Improve the Well-being of Older Adults","display_name":"Challenges and Opportunities of Leveraging Intelligent Conversational Assistant to Improve the Well-being of Older Adults","publication_year":2020,"publication_date":"2020-04-25","ids":{"openalex":"https://openalex.org/W3030063333","doi":"https://doi.org/10.1145/3334480.3381057","mag":"3030063333"},"language":"en","primary_location":{"id":"doi:10.1145/3334480.3381057","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3334480.3381057","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082075036","display_name":"Korok Sengupta","orcid":"https://orcid.org/0000-0001-8862-3111"},"institutions":[{"id":"https://openalex.org/I2802076133","display_name":"University of Koblenz and Landau","ror":"https://ror.org/01j9f6752","country_code":"DE","type":"education","lineage":["https://openalex.org/I2802076133"]},{"id":"https://openalex.org/I4387153937","display_name":"Universit\u00e4t Koblenz","ror":"https://ror.org/0433e6t24","country_code":null,"type":"education","lineage":["https://openalex.org/I4387153937"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Korok Sengupta","raw_affiliation_strings":["University of Koblenz-Landau, Koblenz, Germany"],"affiliations":[{"raw_affiliation_string":"University of Koblenz-Landau, Koblenz, Germany","institution_ids":["https://openalex.org/I2802076133","https://openalex.org/I4387153937"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003319719","display_name":"Sayan Sarcar","orcid":"https://orcid.org/0000-0001-5495-9119"},"institutions":[{"id":"https://openalex.org/I146399215","display_name":"University of Tsukuba","ror":"https://ror.org/02956yf07","country_code":"JP","type":"education","lineage":["https://openalex.org/I146399215"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Sayan Sarcar","raw_affiliation_strings":["University of Tsukuba, Tsukuba, Ibaraki, Japan"],"affiliations":[{"raw_affiliation_string":"University of Tsukuba, Tsukuba, Ibaraki, Japan","institution_ids":["https://openalex.org/I146399215"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035147305","display_name":"Alisha Pradhan","orcid":"https://orcid.org/0000-0003-3419-9735"},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Alisha Pradhan","raw_affiliation_strings":["University of Maryland, College Park, MD, USA"],"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD, USA","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079050234","display_name":"R\u00f3is\u00edn McNaney","orcid":"https://orcid.org/0000-0003-3761-296X"},"institutions":[{"id":"https://openalex.org/I36234482","display_name":"University of Bristol","ror":"https://ror.org/0524sp257","country_code":"GB","type":"education","lineage":["https://openalex.org/I36234482"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Roisin McNaney","raw_affiliation_strings":["University of Bristol, Bristol, United Kingdom"],"affiliations":[{"raw_affiliation_string":"University of Bristol, Bristol, United Kingdom","institution_ids":["https://openalex.org/I36234482"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046682415","display_name":"Sergio Sayago","orcid":"https://orcid.org/0000-0002-5227-1246"},"institutions":[{"id":"https://openalex.org/I15766328","display_name":"Universitat de Lleida","ror":"https://ror.org/050c3cw24","country_code":"ES","type":"education","lineage":["https://openalex.org/I15766328"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Sergio Sayago","raw_affiliation_strings":["Universitt of Lleida, Lleida, Spain"],"affiliations":[{"raw_affiliation_string":"Universitt of Lleida, Lleida, Spain","institution_ids":["https://openalex.org/I15766328"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073730098","display_name":"Debaleena Chattopadhyay","orcid":"https://orcid.org/0000-0002-8197-9905"},"institutions":[{"id":"https://openalex.org/I39422238","display_name":"University of Illinois Chicago","ror":"https://ror.org/02mpq6x41","country_code":"US","type":"education","lineage":["https://openalex.org/I39422238"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Debaleena Chattopadhyay","raw_affiliation_strings":["University of Illinois at Chicago, Chicago, IL, USA"],"affiliations":[{"raw_affiliation_string":"University of Illinois at Chicago, Chicago, IL, USA","institution_ids":["https://openalex.org/I39422238"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5030245131","display_name":"Anirudha Joshi","orcid":"https://orcid.org/0000-0002-1413-7329"},"institutions":[{"id":"https://openalex.org/I162827531","display_name":"Indian Institute of Technology Bombay","ror":"https://ror.org/02qyf5152","country_code":"IN","type":"education","lineage":["https://openalex.org/I162827531"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Anirudha Joshi","raw_affiliation_strings":["Indian Institute of Technology Bombay, Mumbai, India"],"affiliations":[{"raw_affiliation_string":"Indian Institute of Technology Bombay, Mumbai, India","institution_ids":["https://openalex.org/I162827531"]}]}],"institutions":[],"countries_distinct_count":6,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5082075036"],"corresponding_institution_ids":["https://openalex.org/I2802076133","https://openalex.org/I4387153937"],"apc_list":null,"apc_paid":null,"fwci":1.7828,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.87991714,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"4"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.8721537590026855},{"id":"https://openalex.org/keywords/reminiscence","display_name":"Reminiscence","score":0.7159966230392456},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5441741347312927},{"id":"https://openalex.org/keywords/adaptability","display_name":"Adaptability","score":0.5380145907402039},{"id":"https://openalex.org/keywords/dialog-system","display_name":"Dialog system","score":0.46469661593437195},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4350418150424957},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4130341112613678},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.40412983298301697},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3970711827278137},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.37631756067276},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.35491132736206055},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.27313947677612305},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.1754123568534851},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.11056813597679138},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.08189919590950012}],"concepts":[{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.8721537590026855},{"id":"https://openalex.org/C107269508","wikidata":"https://www.wikidata.org/wiki/Q2143005","display_name":"Reminiscence","level":2,"score":0.7159966230392456},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5441741347312927},{"id":"https://openalex.org/C177606310","wikidata":"https://www.wikidata.org/wiki/Q5674297","display_name":"Adaptability","level":2,"score":0.5380145907402039},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.46469661593437195},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4350418150424957},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4130341112613678},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.40412983298301697},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3970711827278137},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.37631756067276},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.35491132736206055},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.27313947677612305},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.1754123568534851},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.11056813597679138},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08189919590950012},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3334480.3381057","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3334480.3381057","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:repositori.udl.cat:10459.1/463231","is_oa":false,"landing_page_url":"https://hdl.handle.net/10459.1/463231","pdf_url":null,"source":{"id":"https://openalex.org/S4306400812","display_name":"Repositori ObertUDL (University of Lleida)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I15766328","host_organization_name":"Universitat de Lleida","host_organization_lineage":["https://openalex.org/I15766328"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education","score":0.7900000214576721}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W2075729255","https://openalex.org/W2796010926","https://openalex.org/W2798746331","https://openalex.org/W2896069216","https://openalex.org/W2921608117","https://openalex.org/W2943399188","https://openalex.org/W2967859656","https://openalex.org/W2982517249","https://openalex.org/W3084929246","https://openalex.org/W4288359815"],"related_works":["https://openalex.org/W2357124094","https://openalex.org/W2496933225","https://openalex.org/W2387399993","https://openalex.org/W2389739210","https://openalex.org/W2348924972","https://openalex.org/W2365736347","https://openalex.org/W2047454415","https://openalex.org/W2070040999","https://openalex.org/W2387293848","https://openalex.org/W3156017614"],"abstract_inverted_index":{"Recent":[0],"advancements":[1],"and":[2,39,48,61],"economic":[3],"feasibility":[4],"have":[5],"led":[6],"to":[7,57,118],"the":[8,23,46,51,59,69,84,97,112,128],"widespread":[9],"adoption":[10],"of":[11,25,63,72,86,99,107,114,130],"conversational":[12,27,65,88,100,123],"digital":[13,66,101],"assistants":[14,28,67],"for":[15,68,77,90],"everyday":[16],"work.":[17],"While":[18],"research":[19],"has":[20],"focused":[21],"on":[22,45],"use":[24,60,132],"these":[26,64],"such":[29],"as":[30],"Siri,":[31],"Google":[32],"Assistant":[33],"or":[34],"Alexa,":[35],"by":[36],"young":[37],"adults":[38],"families,":[40],"very":[41],"little":[42],"work":[43],"focuses":[44],"acceptance":[47],"adaptability":[49],"amongst":[50],"older":[52,73,91],"adults.":[53,74,92],"This":[54],"SIG":[55,79],"aims":[56],"discuss":[58],"benefits":[62],"well":[70],"being":[71],"The":[75],"goals":[76],"this":[78],"are":[80],"to:":[81],"(i)":[82],"explore":[83,94,122,127],"acceptance/adoption":[85],"voice-based":[87],"agents":[89],"(ii)":[93],"anthropomorphism":[95],"in":[96],"design":[98],"assistants.":[102],"(iii)":[103],"understand":[104],"triggers":[105],"(scenarios":[106],"use)":[108],"that":[109],"can":[110],"initiate":[111],"process":[113],"reminiscence":[115],"thus":[116],"leading":[117],"meaningful":[119],"conversation.":[120],"(iv)":[121],"User":[124],"Experience.":[125],"(v)":[126],"co-existence":[129],"non-conversational":[131],"cases.":[133]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":2}],"updated_date":"2026-03-24T08:02:53.985720","created_date":"2025-10-10T00:00:00"}
