{"id":"https://openalex.org/W2953230826","doi":"https://doi.org/10.1145/3325112.3325215","title":"Public sector innovativeness and public values through information and communication technologies","display_name":"Public sector innovativeness and public values through information and communication technologies","publication_year":2019,"publication_date":"2019-06-14","ids":{"openalex":"https://openalex.org/W2953230826","doi":"https://doi.org/10.1145/3325112.3325215","mag":"2953230826"},"language":"en","primary_location":{"id":"doi:10.1145/3325112.3325215","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3325112.3325215","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 20th Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://resolver.tudelft.nl/uuid:22537d8c-9e76-4798-9561-fc58d9e2f7fa","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084873220","display_name":"Ecem Buse Sevin\u00e7 \u00c7ubuk","orcid":"https://orcid.org/0000-0002-1679-1746"},"institutions":[{"id":"https://openalex.org/I76806599","display_name":"Adnan Menderes University","ror":"https://ror.org/03n7yzv56","country_code":"TR","type":"education","lineage":["https://openalex.org/I76806599"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Ecem Buse Sevinc Cubuk","raw_affiliation_strings":["Adnan Menderes University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Adnan Menderes University","institution_ids":["https://openalex.org/I76806599"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5025804452","display_name":"Naci Kark\u0131n","orcid":"https://orcid.org/0000-0002-0321-1212"},"institutions":[{"id":"https://openalex.org/I48843708","display_name":"Pamukkale University","ror":"https://ror.org/01etz1309","country_code":"TR","type":"education","lineage":["https://openalex.org/I48843708"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Naci Karkin","raw_affiliation_strings":["Pamukkale University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Pamukkale University","institution_ids":["https://openalex.org/I48843708"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5090409656","display_name":"Nilay Yavuz","orcid":"https://orcid.org/0000-0002-1673-6309"},"institutions":[{"id":"https://openalex.org/I201799495","display_name":"Middle East Technical University","ror":"https://ror.org/014weej12","country_code":"TR","type":"education","lineage":["https://openalex.org/I201799495"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Nilay Yavuz","raw_affiliation_strings":["Middle East Technical University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Middle East Technical University","institution_ids":["https://openalex.org/I201799495"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.0489,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":{"value":0.9303606,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"353","last_page":"361"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6052823662757874},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5958784222602844},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.595363438129425},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.58297199010849},{"id":"https://openalex.org/keywords/public-sector","display_name":"Public sector","score":0.5760550498962402},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.575480580329895},{"id":"https://openalex.org/keywords/public-value","display_name":"Public value","score":0.5467289090156555},{"id":"https://openalex.org/keywords/empowerment","display_name":"Empowerment","score":0.5132520198822021},{"id":"https://openalex.org/keywords/public-service","display_name":"Public service","score":0.5039564967155457},{"id":"https://openalex.org/keywords/big-data","display_name":"Big data","score":0.4613097012042999},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.44242170453071594},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.23828750848770142},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.19308674335479736}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6052823662757874},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5958784222602844},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.595363438129425},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.58297199010849},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.5760550498962402},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.575480580329895},{"id":"https://openalex.org/C2779498785","wikidata":"https://www.wikidata.org/wiki/Q4330222","display_name":"Public value","level":2,"score":0.5467289090156555},{"id":"https://openalex.org/C20555606","wikidata":"https://www.wikidata.org/wiki/Q868575","display_name":"Empowerment","level":2,"score":0.5132520198822021},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.5039564967155457},{"id":"https://openalex.org/C75684735","wikidata":"https://www.wikidata.org/wiki/Q858810","display_name":"Big data","level":2,"score":0.4613097012042999},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.44242170453071594},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.23828750848770142},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19308674335479736},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3325112.3325215","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3325112.3325215","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 20th Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},{"id":"pmh:tud:oai:tudelft.nl:uuid:22537d8c-9e76-4798-9561-fc58d9e2f7fa","is_oa":true,"landing_page_url":"http://resolver.tudelft.nl/uuid:22537d8c-9e76-4798-9561-fc58d9e2f7fa","pdf_url":"http://resolver.tudelft.nl/uuid:22537d8c-9e76-4798-9561-fc58d9e2f7fa","source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Proceedings of the 20th Annual International Conference on Digital Government Research: Governance in the Age of Artificial Intelligence, dg.o 2019","raw_type":"info:eu-repo/semantics/conferencepaper"},{"id":"pmh:oai:open.metu.edu.tr:11511/36804","is_oa":false,"landing_page_url":"https://hdl.handle.net/11511/36804","pdf_url":null,"source":{"id":"https://openalex.org/S4306402495","display_name":"OpenMETU (Middle East Technical University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I201799495","host_organization_name":"Middle East Technical University","host_organization_lineage":["https://openalex.org/I201799495"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Paper"}],"best_oa_location":{"id":"pmh:tud:oai:tudelft.nl:uuid:22537d8c-9e76-4798-9561-fc58d9e2f7fa","is_oa":true,"landing_page_url":"http://resolver.tudelft.nl/uuid:22537d8c-9e76-4798-9561-fc58d9e2f7fa","pdf_url":"http://resolver.tudelft.nl/uuid:22537d8c-9e76-4798-9561-fc58d9e2f7fa","source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Proceedings of the 20th Annual International Conference on Digital Government Research: Governance in the Age of Artificial Intelligence, dg.o 2019","raw_type":"info:eu-repo/semantics/conferencepaper"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2953230826.pdf","grobid_xml":"https://content.openalex.org/works/W2953230826.grobid-xml"},"referenced_works_count":55,"referenced_works":["https://openalex.org/W581058190","https://openalex.org/W1512922535","https://openalex.org/W1549935927","https://openalex.org/W1560033409","https://openalex.org/W1965130353","https://openalex.org/W1970125157","https://openalex.org/W1971985716","https://openalex.org/W1996872744","https://openalex.org/W2001141960","https://openalex.org/W2002241722","https://openalex.org/W2003845384","https://openalex.org/W2017054395","https://openalex.org/W2018836895","https://openalex.org/W2025917639","https://openalex.org/W2026843272","https://openalex.org/W2030537285","https://openalex.org/W2035146918","https://openalex.org/W2038250235","https://openalex.org/W2043759429","https://openalex.org/W2053438961","https://openalex.org/W2057086299","https://openalex.org/W2066838681","https://openalex.org/W2068431923","https://openalex.org/W2070407492","https://openalex.org/W2087302595","https://openalex.org/W2089749195","https://openalex.org/W2089808533","https://openalex.org/W2097139268","https://openalex.org/W2113610916","https://openalex.org/W2129086641","https://openalex.org/W2133126850","https://openalex.org/W2156636549","https://openalex.org/W2192087865","https://openalex.org/W2278200205","https://openalex.org/W2283286870","https://openalex.org/W2291040097","https://openalex.org/W2411346287","https://openalex.org/W2475179357","https://openalex.org/W2482627389","https://openalex.org/W2497633120","https://openalex.org/W2516013275","https://openalex.org/W2573267704","https://openalex.org/W2573861913","https://openalex.org/W2590760956","https://openalex.org/W2765529304","https://openalex.org/W2792019009","https://openalex.org/W2805677807","https://openalex.org/W2902528204","https://openalex.org/W3022506020","https://openalex.org/W4205907695","https://openalex.org/W4206634639","https://openalex.org/W4233733452","https://openalex.org/W4242266925","https://openalex.org/W4380854330","https://openalex.org/W7015763128"],"related_works":["https://openalex.org/W2806210168","https://openalex.org/W2124626153","https://openalex.org/W3046735411","https://openalex.org/W2053438961","https://openalex.org/W4297565228","https://openalex.org/W2610994310","https://openalex.org/W3010962577","https://openalex.org/W2363459293","https://openalex.org/W3137406262","https://openalex.org/W3009913466"],"abstract_inverted_index":{"In":[0],"public":[1,70,82,114,121,159],"administration":[2],"(PA)":[3],"literature,":[4],"there":[5],"are":[6,26,132],"a":[7,97,149,164,170,191],"number":[8],"of":[9,20,31,60,69,73,78,120,217],"big":[10,32,109,223],"questions":[11,33,57],"regarding":[12],"institutional":[13],"and":[14,22,44,49,75,92,118,129,137,154,177,185,210],"organizational":[15,93],"factors.":[16],"Competency":[17],"formation,":[18],"availability":[19],"resources":[21],"citizen":[23],"empowerment":[24],"[1]":[25],"among":[27],"them.":[28],"The":[29,54],"importance":[30],"must":[34],"not":[35],"rely":[36],"on":[37,42,190],"instrumentality;":[38],"rather":[39],"should":[40],"focus":[41],"how":[43],"whether":[45],"they":[46,101],"have":[47,84],"consequences":[48],"value":[50],"for":[51],"society":[52],"[2].":[53],"literature":[55],"also":[56],"\u201cthe":[58],"paradox":[59],"publicness\u201d":[61],"[3,":[62],"4]":[63],"by":[64],"referring":[65],"the":[66,134,143,196,218,222],"\u201cspecial":[67],"status":[68],"organization\u201d":[71],"claim":[72],"[5]":[74],"\u201cpublicness":[76],"theory\u201d":[77],"[6].":[79],"Given":[80],"that":[81,213],"organizations":[83],"different":[85,103],"characteristics":[86],"with":[87],"regard":[88],"to":[89,107,145,157,194,206],"operational":[90],"processes":[91],"structures":[94],"operating":[95],"in":[96,139,163],"particularized":[98],"environment":[99],"[7:6],":[100],"pursue":[102],"ends":[104],"[5].":[105],"Replying":[106],"these":[108],"questions,":[110],"we":[111,168,174],"put":[112],"forward":[113],"sector":[115],"innovation":[116],"(PSI)":[117],"co-creation":[119,211],"values":[122,212],"(PVs)":[123],"as":[124,148],"particularly":[125],"important":[126],"when":[127],"contextual":[128],"conditional":[130],"indicators":[131],"at":[133],"table.":[135],"PVs":[136],"innovations":[138],"government":[140,144],"may":[141,202],"serve":[142],"reorganize":[146],"PA":[147],"whole":[150],"through":[151],"producing":[152],"holistic":[153],"long-term":[155],"strategies":[156],"enhance":[158],"service":[160],"delivery":[161],"system":[162],"multi-actor-environment.":[165],"For":[166,199],"this":[167],"need":[169],"functional":[171],"mediator,":[172],"thus":[173],"employ":[175],"information":[176],"communication":[178],"technologies":[179],"(ICTs).":[180],"Through":[181],"ICT-led":[182],"tools,":[183],"various":[184],"differentiated":[186],"stakeholders":[187],"can":[188],"meet":[189],"continuous":[192],"base":[193],"frame":[195],"collective":[197],"ground.":[198],"governments,":[200],"ICTs":[201],"well":[203],"be":[204],"used":[205],"realize":[207],"collaboration,":[208],"coordination,":[209],"would":[214],"alleviate":[215],"some":[216],"issues":[219],"addressed":[220],"via":[221],"questions.":[224]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}