{"id":"https://openalex.org/W3009244173","doi":"https://doi.org/10.1145/3324300","title":"Understanding the Influences of Past Experience on Trust in Human-agent Teamwork","display_name":"Understanding the Influences of Past Experience on Trust in Human-agent Teamwork","publication_year":2019,"publication_date":"2019-09-13","ids":{"openalex":"https://openalex.org/W3009244173","doi":"https://doi.org/10.1145/3324300","mag":"3009244173"},"language":"en","primary_location":{"id":"doi:10.1145/3324300","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3324300","pdf_url":null,"source":{"id":"https://openalex.org/S97833917","display_name":"ACM Transactions on Internet Technology","issn_l":"1533-5399","issn":["1533-5399","1557-6051"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Internet Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003840614","display_name":"Feyza Merve Haf\u0131zo\u011flu","orcid":"https://orcid.org/0000-0002-9598-1061"},"institutions":[{"id":"https://openalex.org/I13419840","display_name":"Istanbul \u015eehir University","ror":"https://ror.org/020ddy191","country_code":"TR","type":"education","lineage":["https://openalex.org/I13419840"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Feyza Merve Hafizo\u011flu","raw_affiliation_strings":["\u0130stanbul \u015eehir University, \u0130stanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"\u0130stanbul \u015eehir University, \u0130stanbul, Turkey","institution_ids":["https://openalex.org/I13419840"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5066020533","display_name":"Sandip Sen","orcid":"https://orcid.org/0000-0001-6107-4095"},"institutions":[{"id":"https://openalex.org/I87208437","display_name":"University of Tulsa","ror":"https://ror.org/04wn28048","country_code":"US","type":"education","lineage":["https://openalex.org/I87208437"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sandip Sen","raw_affiliation_strings":["The University of Tulsa, Tulsa, Oklahoma, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The University of Tulsa, Tulsa, Oklahoma, USA","institution_ids":["https://openalex.org/I87208437"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.2818,"has_fulltext":false,"cited_by_count":20,"citation_normalized_percentile":{"value":0.82413396,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":99},"biblio":{"volume":"19","issue":"4","first_page":"1","last_page":"22"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9861999750137329,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.984499990940094,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/teamwork","display_name":"Teamwork","score":0.7907484769821167},{"id":"https://openalex.org/keywords/crowdsourcing","display_name":"Crowdsourcing","score":0.6235953569412231},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5791070461273193},{"id":"https://openalex.org/keywords/trustworthiness","display_name":"Trustworthiness","score":0.5556226968765259},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5368661284446716},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.48098909854888916},{"id":"https://openalex.org/keywords/virtual-agent","display_name":"Virtual agent","score":0.4107913672924042},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.36229056119918823},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.2254907488822937},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.209649920463562},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.10728111863136292},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.07898220419883728}],"concepts":[{"id":"https://openalex.org/C111226992","wikidata":"https://www.wikidata.org/wiki/Q626225","display_name":"Teamwork","level":2,"score":0.7907484769821167},{"id":"https://openalex.org/C62230096","wikidata":"https://www.wikidata.org/wiki/Q275969","display_name":"Crowdsourcing","level":2,"score":0.6235953569412231},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5791070461273193},{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.5556226968765259},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5368661284446716},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.48098909854888916},{"id":"https://openalex.org/C2983409430","wikidata":"https://www.wikidata.org/wiki/Q7935065","display_name":"Virtual agent","level":2,"score":0.4107913672924042},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.36229056119918823},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.2254907488822937},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.209649920463562},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.10728111863136292},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07898220419883728},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3324300","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3324300","pdf_url":null,"source":{"id":"https://openalex.org/S97833917","display_name":"ACM Transactions on Internet Technology","issn_l":"1533-5399","issn":["1533-5399","1557-6051"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Internet Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.5099999904632568,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":40,"referenced_works":["https://openalex.org/W1516376265","https://openalex.org/W1551700376","https://openalex.org/W1680473365","https://openalex.org/W1934515642","https://openalex.org/W1970026646","https://openalex.org/W1974441858","https://openalex.org/W1981856831","https://openalex.org/W1988024984","https://openalex.org/W1990831689","https://openalex.org/W1990911733","https://openalex.org/W2010158189","https://openalex.org/W2017359523","https://openalex.org/W2024575991","https://openalex.org/W2025544150","https://openalex.org/W2029591514","https://openalex.org/W2044593244","https://openalex.org/W2055529535","https://openalex.org/W2056082549","https://openalex.org/W2062663664","https://openalex.org/W2072379725","https://openalex.org/W2087397750","https://openalex.org/W2102479365","https://openalex.org/W2119169479","https://openalex.org/W2127333783","https://openalex.org/W2136407476","https://openalex.org/W2139688347","https://openalex.org/W2142175015","https://openalex.org/W2143074722","https://openalex.org/W2150094159","https://openalex.org/W2241862190","https://openalex.org/W2247049138","https://openalex.org/W2340985688","https://openalex.org/W2490097833","https://openalex.org/W2539402368","https://openalex.org/W2560274474","https://openalex.org/W3022808291","https://openalex.org/W3121257585","https://openalex.org/W4230402357","https://openalex.org/W4243342770","https://openalex.org/W4248597302"],"related_works":["https://openalex.org/W3032998312","https://openalex.org/W1503094549","https://openalex.org/W4384486036","https://openalex.org/W135177976","https://openalex.org/W2337920774","https://openalex.org/W4318823662","https://openalex.org/W2886410948","https://openalex.org/W2025875869","https://openalex.org/W3207526114","https://openalex.org/W4286908577"],"abstract_inverted_index":{"People":[0],"use":[1],"the":[2,10,19,66,77,90,113,218,240,257],"knowledge":[3],"acquired":[4],"from":[5,154],"past":[6,93,136,185,196,206,210,269],"experiences":[7],"in":[8,27,43,98,118,175,191,222,248,259,262],"assessing":[9],"trustworthiness":[11],"of":[12,39,76,79,92,115,131,135,148,195,239,242,256],"a":[13,16,109,158],"trustee.":[14],"In":[15],"time":[17],"where":[18],"agents":[20,69],"are":[21,141],"being":[22],"increasingly":[23],"accepted":[24],"as":[25,167,169],"partners":[26],"collaborative":[28],"efforts":[29],"and":[30,83,99,223,236,252],"activities,":[31],"it":[32],"is":[33,228],"critical":[34],"to":[35,52,59,71,124,171,199,204,268],"understand":[36],"all":[37],"aspects":[38],"human":[40,80,96,139,189,246,260],"trust":[41,60,97,140,174,190,201,221,247,261],"development":[42],"agent":[44,62,102,177,192,216,226,250,264],"partners.":[45],"For":[46],"human-agent":[47],"virtual":[48,249],"ad":[49],"hoc":[50],"teams":[51],"be":[53,57],"effective,":[54],"humans":[55],"must":[56],"able":[58],"their":[61,176],"counterparts.":[63],"To":[64,104],"earn":[65],"humans\u2019":[67],"trust,":[68],"need":[70],"quickly":[72],"develop":[73],"an":[74,145],"understanding":[75,255],"expectation":[78],"team":[81,110,126],"members":[82],"adapt":[84],"accordingly.":[85],"This":[86],"study":[87],"empirically":[88],"investigates":[89],"impact":[91],"experience":[94,137,186,197,211],"on":[95,101,138,215,225,245],"reliance":[100,214,224],"teammates.":[103,178],"do":[105],"so,":[106],"we":[107],"developed":[108],"coordination":[111],"game,":[112],"Game":[114],"Trust":[116],"(GoT),":[117],"which":[119],"two":[120],"players":[121],"repeatedly":[122],"cooperate":[123],"complete":[125],"tasks":[127],"without":[128],"prior":[129],"assignment":[130],"subtasks.":[132],"The":[133,179],"effects":[134],"evaluated":[142],"by":[143],"performing":[144],"extensive":[146],"set":[147],"controlled":[149],"experiments":[150],"with":[151,266],"participants":[152],"recruited":[153],"Amazon":[155],"Mechanical":[156],"Turk,":[157],"crowdsourcing":[159],"marketplace.":[160],"We":[161],"collect":[162],"both":[163],"teamwork":[164],"performance":[165],"data":[166],"well":[168],"surveys":[170],"gauge":[172],"participants\u2019":[173],"results":[180],"show":[181],"that":[182],"positive":[183,205,208],"(negative)":[184,209],"increases":[187],"(decreases)":[188],"teammates;":[193,217],"lack":[194],"leads":[198],"higher":[200],"levels":[202],"compared":[203],"experience;":[207],"facilitates":[212],"(hinders)":[213],"relationship":[219],"between":[220],"teammates":[227,251,265],"not":[229],"always":[230],"correlated.":[231],"These":[232],"findings":[233],"provide":[234],"clear":[235],"significant":[237],"evidence":[238],"influence":[241],"key":[243],"factors":[244],"enhance":[253],"our":[254],"changes":[258],"peer-level":[263],"respect":[267],"experience.":[270]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}