{"id":"https://openalex.org/W2962679720","doi":"https://doi.org/10.1145/3314344.3332503","title":"Learnings from deploying a voice-based social platform for people with disability","display_name":"Learnings from deploying a voice-based social platform for people with disability","publication_year":2019,"publication_date":"2019-07-03","ids":{"openalex":"https://openalex.org/W2962679720","doi":"https://doi.org/10.1145/3314344.3332503","mag":"2962679720"},"language":"en","primary_location":{"id":"doi:10.1145/3314344.3332503","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3314344.3332503","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable Societies","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050704831","display_name":"Karn Dubey","orcid":null},"institutions":[{"id":"https://openalex.org/I181514455","display_name":"International Institute of Information Technology Bangalore","ror":"https://ror.org/05h9eqy10","country_code":"IN","type":"education","lineage":["https://openalex.org/I181514455"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Karn Dubey","raw_affiliation_strings":["International Institute of Information Technology, Bangalore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"International Institute of Information Technology, Bangalore","institution_ids":["https://openalex.org/I181514455"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057406239","display_name":"Palash Gupta","orcid":"https://orcid.org/0009-0000-1685-2396"},"institutions":[{"id":"https://openalex.org/I181514455","display_name":"International Institute of Information Technology Bangalore","ror":"https://ror.org/05h9eqy10","country_code":"IN","type":"education","lineage":["https://openalex.org/I181514455"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Palash Gupta","raw_affiliation_strings":["International Institute of Information Technology, Bangalore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"International Institute of Information Technology, Bangalore","institution_ids":["https://openalex.org/I181514455"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050582981","display_name":"Rachna Shriwas","orcid":"https://orcid.org/0000-0003-4531-1681"},"institutions":[{"id":"https://openalex.org/I181514455","display_name":"International Institute of Information Technology Bangalore","ror":"https://ror.org/05h9eqy10","country_code":"IN","type":"education","lineage":["https://openalex.org/I181514455"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Rachna Shriwas","raw_affiliation_strings":["International Institute of Information Technology, Bangalore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"International Institute of Information Technology, Bangalore","institution_ids":["https://openalex.org/I181514455"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029292972","display_name":"Gayatri Gulvady","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Gayatri Gulvady","raw_affiliation_strings":["Enable India, Bangalore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Enable India, Bangalore","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103213915","display_name":"Amit Sharma","orcid":"https://orcid.org/0000-0002-2086-3191"},"institutions":[{"id":"https://openalex.org/I4210124949","display_name":"Microsoft Research (India)","ror":"https://ror.org/02w7f3w92","country_code":"IN","type":"company","lineage":["https://openalex.org/I1290206253","https://openalex.org/I4210124949"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Amit Sharma","raw_affiliation_strings":["Microsoft Research India, Bangalore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research India, Bangalore","institution_ids":["https://openalex.org/I4210124949"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"111","last_page":"121"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13194","display_name":"ICT in Developing Communities","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13194","display_name":"ICT in Developing Communities","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11478","display_name":"Caching and Content Delivery","score":0.9580000042915344,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.9345999956130981,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.6572639346122742},{"id":"https://openalex.org/keywords/upload","display_name":"Upload","score":0.6002130508422852},{"id":"https://openalex.org/keywords/poverty","display_name":"Poverty","score":0.5207012295722961},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5076721906661987},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.48167240619659424},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.47017091512680054},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.4603959918022156},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4232715368270874},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.42254605889320374},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.343445360660553},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.1402360498905182}],"concepts":[{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.6572639346122742},{"id":"https://openalex.org/C71901391","wikidata":"https://www.wikidata.org/wiki/Q7126699","display_name":"Upload","level":2,"score":0.6002130508422852},{"id":"https://openalex.org/C189326681","wikidata":"https://www.wikidata.org/wiki/Q10294","display_name":"Poverty","level":2,"score":0.5207012295722961},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5076721906661987},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.48167240619659424},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47017091512680054},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4603959918022156},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4232715368270874},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.42254605889320374},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.343445360660553},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.1402360498905182},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3314344.3332503","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3314344.3332503","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable Societies","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/1","score":0.7099999785423279,"display_name":"No poverty"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":27,"referenced_works":["https://openalex.org/W40942722","https://openalex.org/W128824297","https://openalex.org/W323338930","https://openalex.org/W1606008702","https://openalex.org/W1973933381","https://openalex.org/W1974360117","https://openalex.org/W1987876819","https://openalex.org/W2028055861","https://openalex.org/W2049212207","https://openalex.org/W2065650535","https://openalex.org/W2068254139","https://openalex.org/W2096274107","https://openalex.org/W2103921502","https://openalex.org/W2114469472","https://openalex.org/W2117410972","https://openalex.org/W2125646657","https://openalex.org/W2147453867","https://openalex.org/W2155188667","https://openalex.org/W2156716308","https://openalex.org/W2406009529","https://openalex.org/W2762204479","https://openalex.org/W2793816798","https://openalex.org/W2908823995","https://openalex.org/W2912270165","https://openalex.org/W3098684887","https://openalex.org/W3101275903","https://openalex.org/W3106369618"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2770234245","https://openalex.org/W96612179","https://openalex.org/W4229499248","https://openalex.org/W2566006169","https://openalex.org/W2944823289","https://openalex.org/W1567818861","https://openalex.org/W2987774938","https://openalex.org/W3037018281","https://openalex.org/W4256492088"],"abstract_inverted_index":{"For":[0],"people":[1,135,154,162],"with":[2,43,77],"disability":[3,44],"living":[4,45],"in":[5,19,30,46,56],"low-income":[6],"neighborhoods,":[7],"access":[8],"to":[9,90,100,177,205],"technology":[10],"is":[11,110],"compounded":[12],"by":[13,105],"inaccessible":[14],"designs":[15],"and":[16,60,74,93,101,112,164,202],"relative":[17],"isolation":[18],"poverty.":[20],"To":[21],"bring":[22],"together":[23],"this":[24],"segment":[25],"of":[26,80,124,128,152,158,168,192],"population,":[27],"an":[28,125],"NGO":[29],"India":[31],"built":[32],"Enable":[33,82,107],"Vaani,":[34],"a":[35,68,142,156,165],"voice-based":[36,188],"social":[37,145],"media":[38],"platform":[39,129,139],"designed":[40],"for":[41,144,187,199],"persons":[42],"rural":[47],"areas":[48,151],"without":[49],"internet":[50],"connectivity.":[51],"This":[52],"system":[53,72],"has":[54,61],"been":[55],"deployment":[57],"since":[58],"2016":[59],"reached":[62],"over":[63],"25,000":[64],"users.":[65],"We":[66,85],"present":[67],"mixed-methods":[69],"analysis":[70,148],"utilizing":[71],"logs":[73],"qualitative":[75],"interviews,":[76],"the":[78,97,106,122,138,172],"goal":[79],"understanding":[81],"Vaani's":[83],"impact.":[84],"find":[86],"that":[87,137,183],"posts":[88],"related":[89],"employment,":[91],"education":[92],"government":[94],"programs":[95],"are":[96],"most":[98],"listened":[99,111],"shared.":[102],"Content":[103],"uploaded":[104],"Vaani":[108],"team":[109],"bookmarked":[113],"more":[114],"per":[115],"post":[116],"than":[117],"any":[118],"user-generated":[119],"content,":[120,193],"indicating":[121],"importance":[123],"active":[126,190],"role":[127],"managers.":[130],"Besides":[131],"providing":[132],"useful":[133,186],"information,":[134],"reported":[136],"serves":[140],"as":[141],"medium":[143],"support.":[146],"Our":[147],"also":[149],"finds":[150],"improvement:":[153],"skip":[155],"lot":[157],"posts,":[159],"very":[160],"few":[161],"share,":[163],"large":[166],"fraction":[167],"newcomers":[169],"leave":[170],"after":[171],"first":[173],"month.":[174],"In":[175],"response":[176],"these":[178],"shortcomings,":[179],"we":[180],"suggest":[181],"strategies":[182,198],"can":[184],"be":[185],"systems:":[189],"contribution":[191],"customized":[194],"content":[195],"feed,":[196],"special":[197],"encouraging":[200],"newcomers,":[201],"design":[203],"changes":[204],"make":[206],"sharing":[207],"easier.":[208]},"counts_by_year":[{"year":2024,"cited_by_count":4},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":6}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}
