{"id":"https://openalex.org/W3030350595","doi":"https://doi.org/10.1145/3313831.3376624","title":"No Explainability without Accountability","display_name":"No Explainability without Accountability","publication_year":2020,"publication_date":"2020-04-21","ids":{"openalex":"https://openalex.org/W3030350595","doi":"https://doi.org/10.1145/3313831.3376624","mag":"3030350595"},"language":"en","primary_location":{"id":"doi:10.1145/3313831.3376624","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3313831.3376624","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101541372","display_name":"Alison Smith","orcid":"https://orcid.org/0000-0002-6600-267X"},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Alison Smith-Renner","raw_affiliation_strings":["University of Maryland, College Park, MD, USA"],"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD, USA","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036421645","display_name":"Ron Fan","orcid":null},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ron Fan","raw_affiliation_strings":["University of Washington, Seattle, WA, USA"],"affiliations":[{"raw_affiliation_string":"University of Washington, Seattle, WA, USA","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022034962","display_name":"Melissa Birchfield","orcid":"https://orcid.org/0000-0002-6119-0544"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Melissa Birchfield","raw_affiliation_strings":["University of Washington, Seattle, WA, USA"],"affiliations":[{"raw_affiliation_string":"University of Washington, Seattle, WA, USA","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004225142","display_name":"Tongshuang Wu","orcid":"https://orcid.org/0000-0003-1630-0588"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Tongshuang Wu","raw_affiliation_strings":["University of Washington, Seattle, WA, USA"],"affiliations":[{"raw_affiliation_string":"University of Washington, Seattle, WA, USA","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081307846","display_name":"Jordan Boyd\u2010Graber","orcid":"https://orcid.org/0000-0002-7770-4431"},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jordan Boyd-Graber","raw_affiliation_strings":["University of Maryland, College Park, MD, USA"],"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD, USA","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085011940","display_name":"Daniel S. Weld","orcid":"https://orcid.org/0000-0002-3255-0109"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Daniel S. Weld","raw_affiliation_strings":["University of Washington, Seattle, WA, USA"],"affiliations":[{"raw_affiliation_string":"University of Washington, Seattle, WA, USA","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031744461","display_name":"Leah Findlater","orcid":"https://orcid.org/0000-0002-5619-4452"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Leah Findlater","raw_affiliation_strings":["University of Washington, Seattle, WA, USA"],"affiliations":[{"raw_affiliation_string":"University of Washington, Seattle, WA, USA","institution_ids":["https://openalex.org/I201448701"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5101541372"],"corresponding_institution_ids":["https://openalex.org/I66946132"],"apc_list":null,"apc_paid":null,"fwci":8.0193,"has_fulltext":false,"cited_by_count":115,"citation_normalized_percentile":{"value":0.97988191,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"13"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11689","display_name":"Adversarial Robustness in Machine Learning","score":0.9890999794006348,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9854999780654907,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/introspection","display_name":"Introspection","score":0.7700366377830505},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.7276113629341125},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6875380277633667},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6740783452987671},{"id":"https://openalex.org/keywords/unintended-consequences","display_name":"Unintended consequences","score":0.565402090549469},{"id":"https://openalex.org/keywords/accountability","display_name":"Accountability","score":0.51231849193573},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.3796791136264801},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.35824519395828247}],"concepts":[{"id":"https://openalex.org/C129671850","wikidata":"https://www.wikidata.org/wiki/Q210501","display_name":"Introspection","level":2,"score":0.7700366377830505},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.7276113629341125},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6875380277633667},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6740783452987671},{"id":"https://openalex.org/C2776889888","wikidata":"https://www.wikidata.org/wiki/Q1135789","display_name":"Unintended consequences","level":2,"score":0.565402090549469},{"id":"https://openalex.org/C2776007630","wikidata":"https://www.wikidata.org/wiki/Q2798912","display_name":"Accountability","level":2,"score":0.51231849193573},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3796791136264801},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.35824519395828247},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3313831.3376624","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3313831.3376624","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W1493526108","https://openalex.org/W1510009051","https://openalex.org/W1596524570","https://openalex.org/W1844342138","https://openalex.org/W1924689489","https://openalex.org/W1965240572","https://openalex.org/W1991676464","https://openalex.org/W1994606570","https://openalex.org/W1995445252","https://openalex.org/W1996796871","https://openalex.org/W1999160507","https://openalex.org/W2008812481","https://openalex.org/W2016196732","https://openalex.org/W2017131938","https://openalex.org/W2053075547","https://openalex.org/W2101234009","https://openalex.org/W2109378394","https://openalex.org/W2116578632","https://openalex.org/W2127779812","https://openalex.org/W2128213565","https://openalex.org/W2130369780","https://openalex.org/W2130451161","https://openalex.org/W2134584261","https://openalex.org/W2146388339","https://openalex.org/W2151023586","https://openalex.org/W2151049666","https://openalex.org/W2154157725","https://openalex.org/W2155106456","https://openalex.org/W2157174816","https://openalex.org/W2158085718","https://openalex.org/W2166353350","https://openalex.org/W2168747479","https://openalex.org/W2282821441","https://openalex.org/W2485543143","https://openalex.org/W2493343568","https://openalex.org/W2516809705","https://openalex.org/W2583695460","https://openalex.org/W2785327160","https://openalex.org/W2788362053","https://openalex.org/W2794125445","https://openalex.org/W2806259446","https://openalex.org/W2891012317","https://openalex.org/W2891612330","https://openalex.org/W2896487960","https://openalex.org/W2899448251","https://openalex.org/W2903158431","https://openalex.org/W2905034244","https://openalex.org/W2909596867","https://openalex.org/W2914854991","https://openalex.org/W2916797267","https://openalex.org/W2918497321","https://openalex.org/W2942157335","https://openalex.org/W2949832227","https://openalex.org/W2951885001","https://openalex.org/W2959587146","https://openalex.org/W2962858109","https://openalex.org/W2963233086","https://openalex.org/W2963503801","https://openalex.org/W2964273112","https://openalex.org/W2997591727","https://openalex.org/W3098054859","https://openalex.org/W4285719527","https://openalex.org/W4288414189","https://openalex.org/W6756615331"],"related_works":["https://openalex.org/W4387404794","https://openalex.org/W2380479582","https://openalex.org/W4387405288","https://openalex.org/W4387404506","https://openalex.org/W2084234399","https://openalex.org/W4387405632","https://openalex.org/W162955351","https://openalex.org/W2484848127","https://openalex.org/W2343958876","https://openalex.org/W2087303720"],"abstract_inverted_index":{"Automatically":[0],"generated":[1],"explanations":[2,18,32,63,96],"of":[3,36,95,107,148],"how":[4,31,92],"machine":[5],"learning":[6],"(ML)":[7],"models":[8,38,72],"reason":[9],"can":[10,19],"help":[11],"users":[12,65],"understand":[13],"and":[14,75,97,105,126],"accept":[15],"them.":[16],"However,":[17],"have":[20],"unintended":[21],"consequences:":[22],"promoting":[23],"over-reliance":[24],"or":[25,40,153],"undermining":[26],"trust.":[27],"This":[28],"paper":[29],"investigates":[30],"shape":[33],"users'":[34,55],"perceptions":[35],"ML":[37],"with":[39,117],"without":[41,111,141],"the":[42,93,129],"ability":[43],"to":[44,47,57,66],"provide":[45],"feedback":[46,99,114,127,136,152],"them:":[48],"(1)":[49],"does":[50,61],"revealing":[51],"model":[52,87,108,132,145],"flaws":[53],"increase":[54],"desire":[56],"\"fix\"":[58],"them;":[59],"(2)":[60],"providing":[62],"cause":[64],"believe":[67],"-":[68,70,85,89],"wrongly":[69],"that":[71,134],"are":[73],"introspective,":[74],"will":[76],"thus":[77],"improve":[78],"over":[79],"time.":[80],"Through":[81],"two":[82],"controlled":[83],"experiments":[84],"varying":[86],"quality":[88,120,131],"we":[90],"show":[91],"combination":[94],"user":[98],"impacted":[100],"perceptions,":[101],"such":[102],"as":[103],"frustration":[104],"expectations":[106],"improvement.":[109],"Explanations":[110],"opportunity":[112],"for":[113,128],"were":[115],"frustrating":[116],"a":[118],"lower":[119],"model,":[121],"while":[122],"interactions":[123],"between":[124],"explanation":[125],"higher":[130],"suggest":[133],"detailed":[135],"should":[137],"not":[138],"be":[139],"requested":[140],"explanation.":[142],"Users":[143],"expected":[144],"correction,":[146],"regardless":[147],"whether":[149],"they":[150],"provided":[151],"received":[154],"explanations.":[155]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":23},{"year":2024,"cited_by_count":29},{"year":2023,"cited_by_count":17},{"year":2022,"cited_by_count":18},{"year":2021,"cited_by_count":19},{"year":2020,"cited_by_count":5}],"updated_date":"2026-04-14T08:04:32.555800","created_date":"2025-10-10T00:00:00"}
