{"id":"https://openalex.org/W2972653683","doi":"https://doi.org/10.1145/3298689.3346982","title":"How can they know that? A study of factors affecting the creepiness of recommendations","display_name":"How can they know that? A study of factors affecting the creepiness of recommendations","publication_year":2019,"publication_date":"2019-09-10","ids":{"openalex":"https://openalex.org/W2972653683","doi":"https://doi.org/10.1145/3298689.3346982","mag":"2972653683"},"language":"en","primary_location":{"id":"doi:10.1145/3298689.3346982","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3298689.3346982","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th ACM Conference on Recommender Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5023360859","display_name":"Helma Torkamaan","orcid":"https://orcid.org/0000-0003-1094-4059"},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Helma Torkamaan","raw_affiliation_strings":["University of Duisburg-Essen, Duisburg, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Duisburg-Essen, Duisburg, Germany","institution_ids":["https://openalex.org/I62318514"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020195738","display_name":"Catalin-Mihai Barbu","orcid":null},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Catalin-Mihai Barbu","raw_affiliation_strings":["University of Duisburg-Essen, Duisburg, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Duisburg-Essen, Duisburg, Germany","institution_ids":["https://openalex.org/I62318514"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5040353606","display_name":"J\u00fcrgen Ziegler","orcid":"https://orcid.org/0000-0001-9603-5272"},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"J\u00fcrgen Ziegler","raw_affiliation_strings":["University of Duisburg-Essen, Duisburg, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Duisburg-Essen, Duisburg, Germany","institution_ids":["https://openalex.org/I62318514"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I62318514"],"apc_list":null,"apc_paid":null,"fwci":11.8487,"has_fulltext":false,"cited_by_count":34,"citation_normalized_percentile":{"value":0.98369993,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"423","last_page":"427"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11542","display_name":"Behavioral Health and Interventions","score":0.996399998664856,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/feeling","display_name":"Feeling","score":0.7581756114959717},{"id":"https://openalex.org/keywords/surprise","display_name":"Surprise","score":0.750480055809021},{"id":"https://openalex.org/keywords/ambiguity","display_name":"Ambiguity","score":0.6925441026687622},{"id":"https://openalex.org/keywords/harm","display_name":"Harm","score":0.6749558448791504},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.6595814228057861},{"id":"https://openalex.org/keywords/recommender-system","display_name":"Recommender system","score":0.6263143420219421},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6216705441474915},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.587357759475708},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5348220467567444},{"id":"https://openalex.org/keywords/anxiety","display_name":"Anxiety","score":0.48948633670806885},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4122646450996399},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.36366212368011475},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.35653311014175415},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.24195647239685059},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.2371971607208252}],"concepts":[{"id":"https://openalex.org/C122980154","wikidata":"https://www.wikidata.org/wiki/Q205555","display_name":"Feeling","level":2,"score":0.7581756114959717},{"id":"https://openalex.org/C2780343955","wikidata":"https://www.wikidata.org/wiki/Q333173","display_name":"Surprise","level":2,"score":0.750480055809021},{"id":"https://openalex.org/C2780522230","wikidata":"https://www.wikidata.org/wiki/Q1140419","display_name":"Ambiguity","level":2,"score":0.6925441026687622},{"id":"https://openalex.org/C2777363581","wikidata":"https://www.wikidata.org/wiki/Q15098235","display_name":"Harm","level":2,"score":0.6749558448791504},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.6595814228057861},{"id":"https://openalex.org/C557471498","wikidata":"https://www.wikidata.org/wiki/Q554950","display_name":"Recommender system","level":2,"score":0.6263143420219421},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6216705441474915},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.587357759475708},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5348220467567444},{"id":"https://openalex.org/C558461103","wikidata":"https://www.wikidata.org/wiki/Q154430","display_name":"Anxiety","level":2,"score":0.48948633670806885},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4122646450996399},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.36366212368011475},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.35653311014175415},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.24195647239685059},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.2371971607208252},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3298689.3346982","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3298689.3346982","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th ACM Conference on Recommender Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1090148322","display_name":null,"funder_award_id":"GRK 2167","funder_id":"https://openalex.org/F4320320879","funder_display_name":"Deutsche Forschungsgemeinschaft"}],"funders":[{"id":"https://openalex.org/F4320320879","display_name":"Deutsche Forschungsgemeinschaft","ror":"https://ror.org/018mejw64"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W1564426901","https://openalex.org/W1976161616","https://openalex.org/W2013118031","https://openalex.org/W2026805626","https://openalex.org/W2110078189","https://openalex.org/W2112856797","https://openalex.org/W2149628368","https://openalex.org/W2149709144","https://openalex.org/W2152065333","https://openalex.org/W2167557160","https://openalex.org/W2223821166","https://openalex.org/W2288633271","https://openalex.org/W2315695606","https://openalex.org/W2514815078","https://openalex.org/W2516360468","https://openalex.org/W2796410451","https://openalex.org/W2901066322","https://openalex.org/W2993801278","https://openalex.org/W3122455483","https://openalex.org/W3125462372","https://openalex.org/W4242671241","https://openalex.org/W6699567642"],"related_works":["https://openalex.org/W4236382845","https://openalex.org/W4388712630","https://openalex.org/W2481168998","https://openalex.org/W2476994687","https://openalex.org/W642988558","https://openalex.org/W2324507472","https://openalex.org/W2511141457","https://openalex.org/W1999899047","https://openalex.org/W2173353921","https://openalex.org/W1657011257"],"abstract_inverted_index":{"Recommender":[0],"systems":[1],"(RS)":[2],"often":[3],"use":[4],"implicit":[5],"user":[6,35,151],"preferences":[7],"extracted":[8],"from":[9,59],"behavioral":[10],"and":[11,25,55,80,91,115,123,144,153],"contextual":[12],"data,":[13],"in":[14,75],"addition":[15],"to":[16,21,99],"traditional":[17],"rating-based":[18],"preference":[19],"elicitation,":[20],"increase":[22],"the":[23,67,84,108],"quality":[24],"accuracy":[26],"of":[27,69,86,101,110,129],"personalized":[28,62],"recommendations.":[29,63],"However,":[30],"these":[31],"approaches":[32],"may":[33],"harm":[34],"experience":[36],"by":[37,89],"causing":[38],"mixed":[39],"emotions,":[40],"such":[41],"as":[42],"fear,":[43],"anxiety,":[44],"surprise,":[45],"discomfort,":[46],"or":[47,148],"creepiness.":[48],"RS":[49],"should":[50],"consider":[51],"users'":[52,154],"feelings,":[53],"expectations,":[54],"reactions":[56],"that":[57,94,107,135],"result":[58],"being":[60],"shown":[61],"This":[64],"paper":[65],"investigates":[66],"creepiness":[68,87,111,136],"recommendations":[70,90],"using":[71],"an":[72],"online":[73],"experiment":[74],"three":[76],"domains:":[77],"movies,":[78],"hotels,":[79],"health.":[81],"We":[82,103],"define":[83],"feeling":[85],"caused":[88],"find":[92,105],"out":[93,106],"it":[95],"is":[96],"already":[97],"known":[98],"users":[100],"RS.":[102],"further":[104],"perception":[109],"varies":[112],"across":[113],"domains":[114],"depends":[116],"on":[117,142],"recommendation":[118],"features,":[119],"like":[120],"causal":[121],"ambiguity":[122],"accuracy.":[124],"By":[125],"uncovering":[126],"possible":[127],"consequences":[128],"creepy":[130],"recommendations,":[131],"we":[132],"also":[133],"learn":[134],"can":[137],"have":[138],"a":[139],"negative":[140],"influence":[141],"brand":[143],"platform":[145],"attitudes,":[146],"purchase":[147],"consumption":[149],"intention,":[150],"experience,":[152],"expectations":[155],"of---and":[156],"their":[157],"trust":[158],"in---RS.":[159]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":4}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}
