{"id":"https://openalex.org/W2909917999","doi":"https://doi.org/10.1145/3290688.3290708","title":"Reduction of Cognitive Overload in Online Reviews Using Data Visualisation","display_name":"Reduction of Cognitive Overload in Online Reviews Using Data Visualisation","publication_year":2019,"publication_date":"2019-01-14","ids":{"openalex":"https://openalex.org/W2909917999","doi":"https://doi.org/10.1145/3290688.3290708","mag":"2909917999"},"language":"en","primary_location":{"id":"doi:10.1145/3290688.3290708","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290688.3290708","pdf_url":null,"source":{"id":"https://openalex.org/S4306524001","display_name":"Proceedings of the Australasian Computer Science Week Multiconference","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Australasian Computer Science Week Multiconference","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071083865","display_name":"Jesse Tran","orcid":null},"institutions":[{"id":"https://openalex.org/I63525965","display_name":"Western Sydney University","ror":"https://ror.org/03t52dk35","country_code":"AU","type":"education","lineage":["https://openalex.org/I63525965"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Jesse Tran","raw_affiliation_strings":["MARCS Institute and School of Computing, Engineering and Mathematics, Western Sydney University Sydney, Australia"],"affiliations":[{"raw_affiliation_string":"MARCS Institute and School of Computing, Engineering and Mathematics, Western Sydney University Sydney, Australia","institution_ids":["https://openalex.org/I63525965"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052630735","display_name":"Quang Vinh Nguy\u1ec5n","orcid":"https://orcid.org/0000-0002-0815-6224"},"institutions":[{"id":"https://openalex.org/I63525965","display_name":"Western Sydney University","ror":"https://ror.org/03t52dk35","country_code":"AU","type":"education","lineage":["https://openalex.org/I63525965"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Quang Vinh Nguyen","raw_affiliation_strings":["MARCS Institute and School of Computing, Engineering and Mathematics, Western Sydney University Sydney, Australia"],"affiliations":[{"raw_affiliation_string":"MARCS Institute and School of Computing, Engineering and Mathematics, Western Sydney University Sydney, Australia","institution_ids":["https://openalex.org/I63525965"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053008082","display_name":"Ana Hol","orcid":null},"institutions":[{"id":"https://openalex.org/I63525965","display_name":"Western Sydney University","ror":"https://ror.org/03t52dk35","country_code":"AU","type":"education","lineage":["https://openalex.org/I63525965"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Ana Hol","raw_affiliation_strings":["School of Computing, Engineering and Mathematics, Western Sydney University Sydney, Australia"],"affiliations":[{"raw_affiliation_string":"School of Computing, Engineering and Mathematics, Western Sydney University Sydney, Australia","institution_ids":["https://openalex.org/I63525965"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048705023","display_name":"Simeon Simoff","orcid":"https://orcid.org/0000-0001-9895-4109"},"institutions":[{"id":"https://openalex.org/I63525965","display_name":"Western Sydney University","ror":"https://ror.org/03t52dk35","country_code":"AU","type":"education","lineage":["https://openalex.org/I63525965"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Simeon Simoff","raw_affiliation_strings":["MARCS Institute and School of Computing, Engineering and Mathematics, Western Sydney University Sydney, Australia"],"affiliations":[{"raw_affiliation_string":"MARCS Institute and School of Computing, Engineering and Mathematics, Western Sydney University Sydney, Australia","institution_ids":["https://openalex.org/I63525965"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5071083865"],"corresponding_institution_ids":["https://openalex.org/I63525965"],"apc_list":null,"apc_paid":null,"fwci":0.1012,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.39652418,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"11","issue":null,"first_page":"1","last_page":"9"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10799","display_name":"Data Visualization and Analytics","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10799","display_name":"Data Visualization and Analytics","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7704876661300659},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.6435255408287048},{"id":"https://openalex.org/keywords/visualization","display_name":"Visualization","score":0.634449303150177},{"id":"https://openalex.org/keywords/information-overload","display_name":"Information overload","score":0.552847146987915},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.5427317023277283},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.49166208505630493},{"id":"https://openalex.org/keywords/analytics","display_name":"Analytics","score":0.46406516432762146},{"id":"https://openalex.org/keywords/data-visualization","display_name":"Data visualization","score":0.4523507058620453},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.44412705302238464},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.4366098642349243},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.4159306287765503},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.41584327816963196},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3192082345485687},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.1465418040752411}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7704876661300659},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.6435255408287048},{"id":"https://openalex.org/C36464697","wikidata":"https://www.wikidata.org/wiki/Q451553","display_name":"Visualization","level":2,"score":0.634449303150177},{"id":"https://openalex.org/C186625053","wikidata":"https://www.wikidata.org/wiki/Q1130191","display_name":"Information overload","level":2,"score":0.552847146987915},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.5427317023277283},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.49166208505630493},{"id":"https://openalex.org/C79158427","wikidata":"https://www.wikidata.org/wiki/Q485396","display_name":"Analytics","level":2,"score":0.46406516432762146},{"id":"https://openalex.org/C172367668","wikidata":"https://www.wikidata.org/wiki/Q6504956","display_name":"Data visualization","level":3,"score":0.4523507058620453},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.44412705302238464},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4366098642349243},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4159306287765503},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.41584327816963196},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3192082345485687},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1465418040752411},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3290688.3290708","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290688.3290708","pdf_url":null,"source":{"id":"https://openalex.org/S4306524001","display_name":"Proceedings of the Australasian Computer Science Week Multiconference","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Australasian Computer Science Week Multiconference","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":0.4000000059604645,"display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W33714547","https://openalex.org/W1550522855","https://openalex.org/W1573641422","https://openalex.org/W1986725403","https://openalex.org/W1990627567","https://openalex.org/W2033278032","https://openalex.org/W2039808961","https://openalex.org/W2044429219","https://openalex.org/W2066417779","https://openalex.org/W2090580324","https://openalex.org/W2119037484","https://openalex.org/W2128852435","https://openalex.org/W2130736456","https://openalex.org/W2146622339","https://openalex.org/W2163975393","https://openalex.org/W2168493061","https://openalex.org/W2174706414","https://openalex.org/W2465157137","https://openalex.org/W2524259774","https://openalex.org/W3141714916","https://openalex.org/W4229742094","https://openalex.org/W6646803247"],"related_works":["https://openalex.org/W4225274103","https://openalex.org/W2013728941","https://openalex.org/W2154046714","https://openalex.org/W2579659702","https://openalex.org/W2189613078","https://openalex.org/W1574055964","https://openalex.org/W2923661510","https://openalex.org/W3003759491","https://openalex.org/W2542318691","https://openalex.org/W2547096368"],"abstract_inverted_index":{"With":[0],"the":[1,11,29,63,69,84,92,105,115,120,169,177,181],"internet":[2],"taking":[3,21],"over":[4],"many":[5,17,61],"aspects":[6],"of":[7,31,65,83,86],"our":[8],"lives":[9],"including":[10,173],"way":[12],"commercial":[13],"practices":[14],"are":[15,20],"handled,":[16],"business":[18,200],"owners":[19,201],"what":[22,51,55,119],"has":[23],"been":[24],"posted":[25],"about":[26],"them":[27,139],"in":[28,168],"forms":[30],"online":[32,66,89,133],"reviews":[33,90,106,134],"very":[34],"seriously.":[35],"While":[36],"most":[37],"e-business":[38],"data":[39],"visualisation":[40,170],"tools":[41],"focus":[42,187],"on":[43,188],"website":[44],"analytics":[45],"and":[46,54,99,113,144,146,175,179],"customer":[47],"behaviors":[48],"to":[49,71,102,130,151,158],"determine":[50,72],"customers":[52],"want":[53],"product":[56],"or":[57,80,111],"service":[58],"needs":[59],"improvement,":[60],"dismiss":[62],"importance":[64],"reviews,":[67],"especially":[68],"ability":[70],"if":[73,104],"a":[74,127,149,155],"review":[75,121,156],"should":[76,107],"be":[77,108,159],"considered":[78],"valuable":[79],"not.":[81],"One":[82],"problems":[85],"efficiently":[87],"understanding":[88],"is":[91,122,157],"reader":[93],"not":[94],"having":[95],"enough":[96],"cognitive":[97,190],"strength":[98],"working":[100],"memory":[101],"decide":[103],"taken":[109],"seriously":[110],"not,":[112],"at":[114],"same":[116],"time,":[117],"understand":[118],"about.":[123],"This":[124],"paper":[125],"proposes":[126],"novel":[128],"model":[129],"automatically":[131],"mine":[132],"from":[135],"certain":[136],"websites,":[137],"analyses":[138],"using":[140],"decision-tree":[141],"machine":[142],"learning":[143],"n-grams,":[145],"then":[147],"display":[148],"visualisations":[150],"highlight":[152],"how":[153],"true":[154],"considered.":[160],"To":[161],"achieve":[162],"this,":[163],"several":[164],"stages":[165],"take":[166],"place":[167],"system's":[171],"framework,":[172],"retrieving":[174],"processing":[176],"data,":[178],"creating":[180],"visualisation.":[182],"In":[183],"this":[184],"study,":[185],"we":[186],"reducing":[189],"overload":[191],"by":[192],"performing":[193],"some":[194],"pilot":[195],"usability":[196],"studies":[197],"so":[198],"that":[199],"can":[202],"make":[203],"better":[204],"informed":[205],"decisions.":[206]},"counts_by_year":[{"year":2022,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}