{"id":"https://openalex.org/W2942856868","doi":"https://doi.org/10.1145/3290607.3313042","title":"Understanding Social Costs in Online Question Asking","display_name":"Understanding Social Costs in Online Question Asking","publication_year":2019,"publication_date":"2019-04-30","ids":{"openalex":"https://openalex.org/W2942856868","doi":"https://doi.org/10.1145/3290607.3313042","mag":"2942856868"},"language":"en","primary_location":{"id":"doi:10.1145/3290607.3313042","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3290607.3313042","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3290607.3313042","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3290607.3313042","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070741852","display_name":"Haiwei Ma","orcid":"https://orcid.org/0000-0002-6621-9131"},"institutions":[{"id":"https://openalex.org/I130238516","display_name":"University of Minnesota","ror":"https://ror.org/017zqws13","country_code":"US","type":"education","lineage":["https://openalex.org/I130238516"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Haiwei Ma","raw_affiliation_strings":["University of Minnesota, Minneapolis, MN, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Minnesota, Minneapolis, MN, USA","institution_ids":["https://openalex.org/I130238516"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100604886","display_name":"Bowen Yu","orcid":"https://orcid.org/0000-0002-6804-1859"},"institutions":[{"id":"https://openalex.org/I130238516","display_name":"University of Minnesota","ror":"https://ror.org/017zqws13","country_code":"US","type":"education","lineage":["https://openalex.org/I130238516"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Bowen Yu","raw_affiliation_strings":["University of Minnesota, Minneapolis, MN, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Minnesota, Minneapolis, MN, USA","institution_ids":["https://openalex.org/I130238516"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110531341","display_name":"Hao Cheng","orcid":"https://orcid.org/0000-0002-3246-6636"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Hao Fei Cheng","raw_affiliation_strings":["GroupLens Research, Minneapolis, MN, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"GroupLens Research, Minneapolis, MN, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5051842323","display_name":"Haiyi Zhu","orcid":"https://orcid.org/0000-0001-7271-9100"},"institutions":[{"id":"https://openalex.org/I130238516","display_name":"University of Minnesota","ror":"https://ror.org/017zqws13","country_code":"US","type":"education","lineage":["https://openalex.org/I130238516"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Haiyi Zhu","raw_affiliation_strings":["University of Minnesota, Minneapolis, MN, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Minnesota, Minneapolis, MN, USA","institution_ids":["https://openalex.org/I130238516"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.6585,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.66505489,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10636","display_name":"Innovative Teaching and Learning Methods","score":0.9905999898910522,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9884999990463257,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/anonymity","display_name":"Anonymity","score":0.8533949851989746},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.6710439920425415},{"id":"https://openalex.org/keywords/obligation","display_name":"Obligation","score":0.6556235551834106},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6079950928688049},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5282601118087769},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.493554949760437},{"id":"https://openalex.org/keywords/online-community","display_name":"Online community","score":0.4609857499599457},{"id":"https://openalex.org/keywords/subject","display_name":"Subject (documents)","score":0.4394165575504303},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.35483622550964355},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3357185125350952},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3073194622993469},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.28680533170700073},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.15204405784606934}],"concepts":[{"id":"https://openalex.org/C178005623","wikidata":"https://www.wikidata.org/wiki/Q308859","display_name":"Anonymity","level":2,"score":0.8533949851989746},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.6710439920425415},{"id":"https://openalex.org/C2778447849","wikidata":"https://www.wikidata.org/wiki/Q2648051","display_name":"Obligation","level":2,"score":0.6556235551834106},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6079950928688049},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5282601118087769},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.493554949760437},{"id":"https://openalex.org/C2778165684","wikidata":"https://www.wikidata.org/wiki/Q6576792","display_name":"Online community","level":2,"score":0.4609857499599457},{"id":"https://openalex.org/C2777855551","wikidata":"https://www.wikidata.org/wiki/Q12310021","display_name":"Subject (documents)","level":2,"score":0.4394165575504303},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.35483622550964355},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3357185125350952},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3073194622993469},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.28680533170700073},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.15204405784606934},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3290607.3313042","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3290607.3313042","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3290607.3313042","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3290607.3313042","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3290607.3313042","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3290607.3313042","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Reduced inequalities","score":0.7099999785423279,"id":"https://metadata.un.org/sdg/10"}],"awards":[{"id":"https://openalex.org/G4541664223","display_name":null,"funder_award_id":"CRII-1566149","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2942856868.pdf","grobid_xml":"https://content.openalex.org/works/W2942856868.grobid-xml"},"referenced_works_count":15,"referenced_works":["https://openalex.org/W1847724337","https://openalex.org/W1969088462","https://openalex.org/W1982227292","https://openalex.org/W2003153457","https://openalex.org/W2036212126","https://openalex.org/W2039613841","https://openalex.org/W2047113054","https://openalex.org/W2048069702","https://openalex.org/W2050656002","https://openalex.org/W2130005154","https://openalex.org/W2140006089","https://openalex.org/W2167565328","https://openalex.org/W2210195705","https://openalex.org/W2329344480","https://openalex.org/W4238089245"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2385756143","https://openalex.org/W2390106551","https://openalex.org/W2375539460","https://openalex.org/W184396811","https://openalex.org/W2360764244","https://openalex.org/W3009358697","https://openalex.org/W1979663951","https://openalex.org/W2733948540","https://openalex.org/W1997775730"],"abstract_inverted_index":{"Various":[0],"social":[1,67,134,150],"media":[2],"sites":[3],"and":[4,17,79,101,123,146],"online":[5],"communities":[6],"provide":[7],"new":[8],"channels":[9],"for":[10,30,109,156],"people":[11,45],"in":[12,73],"need":[13],"to":[14,105,118,129],"ask":[15],"questions":[16,104],"seek":[18],"help.":[19],"However,":[20],"individuals":[21],"may":[22],"still":[23],"encounter":[24],"psychological":[25],"barriers":[26],"that":[27],"deter":[28],"solicitation":[29],"assistance,":[31],"which":[32,152],"is":[33],"more":[34],"formally":[35],"described":[36],"as\"social":[37],"costs''.":[38],"For":[39],"example,":[40],"it":[41],"can":[42,50],"be":[43,51,106],"%concerns":[44],"have":[46],"when":[47],"seeking":[48],"help":[49],"the":[52,57,74,81,95,98,141,149],"concerns":[53],"of":[54,59,76,136,143],"burdening":[55],"others,":[56],"obligation":[58],"reciprocation,":[60],"etc.":[61],"To":[62],"understand":[63],"what":[64],"could":[65],"reduce":[66],"costs,":[68],"we":[69],"conducted":[70,124],"a":[71,90,110,115,125],"study":[72],"context":[75],"Question-Answering":[77],"(QA)":[78],"investigated":[80],"following":[82],"three":[83,121],"factors":[84],"inspired":[85],"by":[86],"literature:":[87],"anonymity":[88],"(posting":[89],"question":[91,99],"anonymously),":[92],"recommendation":[93],"(having":[94],"system":[96],"handle":[97],"routing),":[100],"ephemerality":[102,147],"(allowing":[103],"visible":[107],"only":[108],"short":[111],"period).":[112],"We":[113],"built":[114],"QA":[116],"platform":[117],"support":[119],"these":[120],"features":[122],"randomized":[126],"within-subject":[127],"experiment":[128],"test":[130],"their":[131],"effects":[132],"on":[133],"costs":[135,151],"posting":[137],"questions.":[138],"Results":[139],"suggest":[140],"presence":[142],"anonymity,":[144],"recommendation,":[145],"reduces":[148],"provides":[153],"design":[154],"implications":[155],"future":[157],"community":[158],"building.":[159]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}
