{"id":"https://openalex.org/W2943753439","doi":"https://doi.org/10.1145/3290607.3313038","title":"Investigating the Role of User's English Language Proficiency in Using a Voice User Interface","display_name":"Investigating the Role of User's English Language Proficiency in Using a Voice User Interface","publication_year":2019,"publication_date":"2019-04-30","ids":{"openalex":"https://openalex.org/W2943753439","doi":"https://doi.org/10.1145/3290607.3313038","mag":"2943753439"},"language":"en","primary_location":{"id":"doi:10.1145/3290607.3313038","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290607.3313038","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5052341289","display_name":"Aung Pyae","orcid":"https://orcid.org/0000-0002-5284-3435"},"institutions":[{"id":"https://openalex.org/I57093077","display_name":"Swinburne University of Technology","ror":"https://ror.org/031rekg67","country_code":"AU","type":"education","lineage":["https://openalex.org/I57093077"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Aung Pyae","raw_affiliation_strings":["Swinburne University of Technology, Melbourne, VIC, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Swinburne University of Technology, Melbourne, VIC, Australia","institution_ids":["https://openalex.org/I57093077"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084318230","display_name":"Paul Scifleet","orcid":"https://orcid.org/0000-0003-2776-1742"},"institutions":[{"id":"https://openalex.org/I57093077","display_name":"Swinburne University of Technology","ror":"https://ror.org/031rekg67","country_code":"AU","type":"education","lineage":["https://openalex.org/I57093077"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Paul Scifleet","raw_affiliation_strings":["Swinburne University of Technology, Melbourne, VIC, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Swinburne University of Technology, Melbourne, VIC, Australia","institution_ids":["https://openalex.org/I57093077"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I57093077"],"apc_list":null,"apc_paid":null,"fwci":1.5303,"has_fulltext":false,"cited_by_count":26,"citation_normalized_percentile":{"value":0.8757622,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13155","display_name":"Digital Communication and Language","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.992900013923645,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.841883659362793},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7345982193946838},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.4965541958808899},{"id":"https://openalex.org/keywords/first-language","display_name":"First language","score":0.4818533658981323},{"id":"https://openalex.org/keywords/english-language","display_name":"English language","score":0.4547001123428345},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.4452536702156067},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.40795010328292847},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.3202669620513916},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.3044402003288269}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.841883659362793},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7345982193946838},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.4965541958808899},{"id":"https://openalex.org/C171041071","wikidata":"https://www.wikidata.org/wiki/Q36870","display_name":"First language","level":2,"score":0.4818533658981323},{"id":"https://openalex.org/C2987496018","wikidata":"https://www.wikidata.org/wiki/Q1860","display_name":"English language","level":2,"score":0.4547001123428345},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.4452536702156067},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.40795010328292847},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.3202669620513916},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.3044402003288269},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3290607.3313038","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290607.3313038","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:researchbank.swinburne.edu.au:2284b49b-4c41-4f59-bff7-206c491bdcd6/1","is_oa":false,"landing_page_url":"http://hdl.handle.net/1959.3/450012","pdf_url":null,"source":{"id":"https://openalex.org/S4306401157","display_name":"Swinburne figshare (Swinburne University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I57093077","host_organization_name":"Swinburne University of Technology","host_organization_lineage":["https://openalex.org/I57093077"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems (CHI EA '19), Glasgow, Scotland, United Kingdom, 4-9 May 2019 , paper no. LBW0282","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8299999833106995,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W172711948","https://openalex.org/W2016540105","https://openalex.org/W2506037634","https://openalex.org/W2782898451","https://openalex.org/W2795679027","https://openalex.org/W2795763124","https://openalex.org/W2889031479","https://openalex.org/W2909187144","https://openalex.org/W3000642371"],"related_works":["https://openalex.org/W4389670110","https://openalex.org/W2429057255","https://openalex.org/W2187546663","https://openalex.org/W148745890","https://openalex.org/W2611942503","https://openalex.org/W4315621326","https://openalex.org/W2899790217","https://openalex.org/W1576092969","https://openalex.org/W1649706580","https://openalex.org/W3195608031"],"abstract_inverted_index":{"Amazon's":[0],"Echo,":[1],"and":[2,27,66,95,132,139],"Apple's":[3],"Siri":[4],"have":[5],"drawn":[6],"attention":[7],"from":[8,123],"different":[9,147],"user":[10,98,148],"groups;":[11],"however,":[12],"these":[13,39],"existing":[14,33],"commercial":[15],"VUIs":[16,145],"support":[17],"limited":[18],"language":[19,111,137],"options":[20,138],"for":[21,129,134,146],"users":[22],"including":[23,63],"native":[24,64,90],"English":[25,29,65,68,91,110],"speakers":[26,69,92],"non-native":[28,67],"speakers.":[30],"Also,":[31],"the":[32,55,76,89,103,151],"literature":[34],"about":[35],"usability":[36,52],"differences":[37,73],"between":[38],"two":[40],"distinct":[41],"groups":[42,149],"is":[43],"limited.":[44],"Thus,":[45],"in":[46,74,100,117,144],"this":[47,124],"study,":[48],"we":[49],"conducted":[50],"a":[51],"study":[53,125],"of":[54],"Google":[56,77],"Home":[57,78],"Smart":[58,79],"Speaker":[59],"with":[60,86,102,119],"20":[61],"participants":[62],"to":[70],"understand":[71],"their":[72,87],"using":[75],"Speaker.":[80],"The":[81,121],"findings":[82,122],"show":[83],"that":[84,108],"compared":[85],"counterparts,":[88],"had":[93],"better":[94,140],"more":[96],"positive":[97],"experiences":[99],"interacting":[101,118],"device.":[104],"It":[105],"also":[106],"shows":[107],"users'":[109],"proficiency":[112],"plays":[113],"an":[114],"important":[115],"role":[116],"VUIs.":[120],"can":[126],"create":[127],"insights":[128],"VUI":[130],"designers":[131],"developers":[133],"implementing":[135],"multiple":[136],"voice":[141],"recognition":[142],"algorithms":[143],"across":[150],"world.":[152]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":6}],"updated_date":"2026-08-11T07:18:39.950985","created_date":"2025-10-10T00:00:00"}
