{"id":"https://openalex.org/W2943285180","doi":"https://doi.org/10.1145/3290607.3313006","title":"Creating Manageable Persona Sets from Large User Populations","display_name":"Creating Manageable Persona Sets from Large User Populations","publication_year":2019,"publication_date":"2019-04-30","ids":{"openalex":"https://openalex.org/W2943285180","doi":"https://doi.org/10.1145/3290607.3313006","mag":"2943285180"},"language":"en","primary_location":{"id":"doi:10.1145/3290607.3313006","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290607.3313006","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044849571","display_name":"Bernard J. Jansen","orcid":"https://orcid.org/0000-0002-6468-6609"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Bernard J. Jansen","raw_affiliation_strings":["Qatar Computing Research Institute Doha, Qatar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Qatar Computing Research Institute Doha, Qatar","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112865214","display_name":"Soon\u2010gyo Jung","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Soon-gyo Jung","raw_affiliation_strings":["Qatar Computing Research Institute Doha, Qatar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Qatar Computing Research Institute Doha, Qatar","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5083126896","display_name":"Joni Salminen","orcid":"https://orcid.org/0000-0003-3230-0561"},"institutions":[{"id":"https://openalex.org/I4210144839","display_name":"Hamad bin Khalifa University","ror":"https://ror.org/03eyq4y97","country_code":"QA","type":"education","lineage":["https://openalex.org/I4210144839"]}],"countries":["QA"],"is_corresponding":false,"raw_author_name":"Joni Salminen","raw_affiliation_strings":["Hamad Bin Khalifa University, Doha, Qatar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hamad Bin Khalifa University, Doha, Qatar","institution_ids":["https://openalex.org/I4210144839"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.232,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.87539638,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9919000267982483,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9797000288963318,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/persona","display_name":"Persona","score":0.9791965484619141},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.636345386505127},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.6143551468849182},{"id":"https://openalex.org/keywords/function","display_name":"Function (biology)","score":0.5515817403793335},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5276913642883301},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.5078960061073303},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4257001280784607},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.41500234603881836},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.14825478196144104},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.07116332650184631},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.05951419472694397}],"concepts":[{"id":"https://openalex.org/C313442","wikidata":"https://www.wikidata.org/wiki/Q778556","display_name":"Persona","level":2,"score":0.9791965484619141},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.636345386505127},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.6143551468849182},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.5515817403793335},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5276913642883301},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5078960061073303},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4257001280784607},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.41500234603881836},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.14825478196144104},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.07116332650184631},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.05951419472694397},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3290607.3313006","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290607.3313006","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W84115055","https://openalex.org/W281608379","https://openalex.org/W1973203990","https://openalex.org/W2004515120","https://openalex.org/W2057336082","https://openalex.org/W2109053564","https://openalex.org/W2228254744","https://openalex.org/W2610579073","https://openalex.org/W2768231505","https://openalex.org/W2769047972","https://openalex.org/W2784258506","https://openalex.org/W2807321295","https://openalex.org/W2896303338","https://openalex.org/W2898706124"],"related_works":["https://openalex.org/W2795366572","https://openalex.org/W2886588594","https://openalex.org/W3005214328","https://openalex.org/W2920961600","https://openalex.org/W3091061106","https://openalex.org/W2610743940","https://openalex.org/W4389400787","https://openalex.org/W2389700813","https://openalex.org/W2355463992","https://openalex.org/W2383918176"],"abstract_inverted_index":{"Creating":[0],"personas":[1,37,52],"from":[2,23],"actual":[3],"online":[4,17],"user":[5,41,62,78,114,152],"information":[6],"is":[7],"an":[8,90],"advantage":[9],"of":[10,25,36,51,71,116,139],"the":[11,39,49,60,76,96,99,104,137],"data-driven":[12],"persona":[13],"approach.":[14],"However,":[15],"modern":[16],"systems":[18],"often":[19],"provide":[20],"big":[21],"data":[22],"millions":[24],"users":[26,70],"that":[27,57,148],"display":[28],"vastly":[29],"different":[30],"behaviors,":[31],"resulting":[32],"in":[33,136],"possibly":[34],"thousands":[35],"representing":[38],"entire":[40],"population.":[42,106],"We":[43,73,107],"present":[44],"a":[45,54,117,133,150],"technique":[46],"for":[47,68,146],"reducing":[48],"number":[50,56,130,138],"to":[53,94,98,102,131,156],"smaller":[55],"efficiently":[58],"represents":[59],"complete":[61],"population,":[63],"while":[64],"being":[65],"more":[66],"manageable":[67],"end":[69],"personas.":[72,123,140,158],"first":[74],"isolate":[75],"key":[77],"behaviors":[79],"and":[80,86,154],"demographical":[81],"attributes,":[82],"creating":[83],"thin":[84],"personas,":[85],"we":[87,127],"then":[88],"apply":[89],"algorithmic":[91],"cost":[92],"function":[93],"collapse":[95,128],"set":[97],"minimum":[100],"needed":[101],"represent":[103],"whole":[105],"evaluate":[108],"our":[109,125],"approach":[110],"on":[111],"26":[112],"million":[113],"records":[115],"major":[118],"international":[119],"airline,":[120],"isolating":[121],"1593":[122],"Applying":[124],"approach,":[126],"this":[129],"493,":[132],"69%":[134],"decrease":[135],"Our":[141],"research":[142],"findings":[143],"have":[144,149],"implications":[145],"organizations":[147],"large":[151],"population":[153],"desire":[155],"employ":[157]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":2}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}
