{"id":"https://openalex.org/W2943794164","doi":"https://doi.org/10.1145/3290607.3312941","title":"A Preliminary Investigation of the Role of Anthropomorphism in Designing Telehealth Bots for Older Adults","display_name":"A Preliminary Investigation of the Role of Anthropomorphism in Designing Telehealth Bots for Older Adults","publication_year":2019,"publication_date":"2019-04-30","ids":{"openalex":"https://openalex.org/W2943794164","doi":"https://doi.org/10.1145/3290607.3312941","mag":"2943794164"},"language":"en","primary_location":{"id":"doi:10.1145/3290607.3312941","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290607.3312941","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057301369","display_name":"Jaisie Sin","orcid":"https://orcid.org/0000-0001-6288-7303"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Jaisie Sin","raw_affiliation_strings":["University of Toronto, Toronto, ON, Canada"],"affiliations":[{"raw_affiliation_string":"University of Toronto, Toronto, ON, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5038473334","display_name":"Cosmin Munteanu","orcid":"https://orcid.org/0000-0002-0635-9124"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Cosmin Munteanu","raw_affiliation_strings":["University of Toronto Mississauga, Mississauga, ON, Canada"],"affiliations":[{"raw_affiliation_string":"University of Toronto Mississauga, Mississauga, ON, Canada","institution_ids":["https://openalex.org/I185261750"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5057301369"],"corresponding_institution_ids":["https://openalex.org/I185261750"],"apc_list":null,"apc_paid":null,"fwci":1.5402,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.87151763,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.7002768516540527},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.6729843616485596},{"id":"https://openalex.org/keywords/fidelity","display_name":"Fidelity","score":0.6357356309890747},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6311705708503723},{"id":"https://openalex.org/keywords/telehealth","display_name":"Telehealth","score":0.6247758865356445},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4634198248386383},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4122482240200043},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.3953338861465454},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3943699598312378},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.38326478004455566},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.36681634187698364},{"id":"https://openalex.org/keywords/telemedicine","display_name":"Telemedicine","score":0.25707781314849854}],"concepts":[{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.7002768516540527},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.6729843616485596},{"id":"https://openalex.org/C2776459999","wikidata":"https://www.wikidata.org/wiki/Q2119376","display_name":"Fidelity","level":2,"score":0.6357356309890747},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6311705708503723},{"id":"https://openalex.org/C2781050511","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telehealth","level":4,"score":0.6247758865356445},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4634198248386383},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4122482240200043},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3953338861465454},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3943699598312378},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.38326478004455566},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.36681634187698364},{"id":"https://openalex.org/C2779891985","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telemedicine","level":3,"score":0.25707781314849854},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3290607.3312941","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290607.3312941","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.5,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W216945601","https://openalex.org/W1967747542","https://openalex.org/W1979290264","https://openalex.org/W2052703294","https://openalex.org/W2076621134","https://openalex.org/W2107498206","https://openalex.org/W2107725136","https://openalex.org/W2113519839","https://openalex.org/W2125925946","https://openalex.org/W2136058926","https://openalex.org/W2136926869","https://openalex.org/W2157392897","https://openalex.org/W2403902426","https://openalex.org/W2532556754","https://openalex.org/W2538029888"],"related_works":["https://openalex.org/W3170020535","https://openalex.org/W2970477638","https://openalex.org/W2912378903","https://openalex.org/W4389781895","https://openalex.org/W2410804002","https://openalex.org/W4308006235","https://openalex.org/W1483331398","https://openalex.org/W3181210348","https://openalex.org/W3185086095","https://openalex.org/W2560606102"],"abstract_inverted_index":{"Autonomous":[0],"virtual":[1],"agents":[2],"(VAs)":[3],"are":[4,117],"increasingly":[5],"used":[6],"commercially":[7],"in":[8,85,91,114],"critical":[9],"information":[10,36,100,124,150],"spaces":[11],"such":[12,24,78],"as":[13,25,79],"healthcare.":[14],"Existing":[15],"VA":[16,147],"research":[17,129],"has":[18],"focused":[19],"on":[20,119,130],"microscale":[21],"interaction":[22],"patterns":[23,33],"usability":[26],"and":[27,38,44,90,134,149],"artificial":[28],"intelligence.":[29],"However,":[30],"the":[31,42,74,107,120,123,132,136,142],"macroscale":[32],"of":[34,46,82,88,109,122,138,146],"users'":[35],"practices":[37],"their":[39,98],"relationship":[40],"with":[41],"design":[43,76,133],"adoption":[45,137],"VAs":[47,89,139],"have":[48],"been":[49],"largely":[50],"understudied,":[51],"especially":[52],"when":[53],"it":[54],"comes":[55],"to":[56,62,72],"older":[57],"adults":[58],"(OAs),":[59],"who":[60],"stand":[61],"benefit":[63],"greatly":[64],"from":[65],"VAs.":[66],"We":[67],"conducted":[68],"a":[69],"preliminary":[70],"investigation":[71],"understand":[73],"role":[75],"elements,":[77],"anthropomorphic":[80,110],"aspects":[81],"VAs,":[83],"play":[84],"OAs'":[86,92],"perception":[87,113],"preferences":[93],"for":[94],"VAs'":[95],"participation":[96],"within":[97],"health":[99],"practices.":[101],"Some":[102],"unexpected":[103],"findings":[104],"indicate":[105],"that":[106,116,128],"fidelity":[108,145],"features":[111],"influences":[112],"ways":[115],"dependent":[118],"context":[121],"tasks.":[125],"This":[126],"suggests":[127],"improving":[131],"increasing":[135],"should":[140],"factor":[141],"interplay":[143],"between":[144],"representation":[148],"context.":[151]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}