{"id":"https://openalex.org/W2941540847","doi":"https://doi.org/10.1145/3290605.3300932","title":"Caring for Vincent","display_name":"Caring for Vincent","publication_year":2019,"publication_date":"2019-04-29","ids":{"openalex":"https://openalex.org/W2941540847","doi":"https://doi.org/10.1145/3290605.3300932","mag":"2941540847"},"language":"en","primary_location":{"id":"doi:10.1145/3290605.3300932","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290605.3300932","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://minha-lee.github.io/files/lee_vincent_chatbot_CHI2019.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003227858","display_name":"Minha Lee","orcid":"https://orcid.org/0000-0002-7990-9035"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Minha Lee","raw_affiliation_strings":["Technical University of Eindhoven, Eindhoven, Noord Brabant, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technical University of Eindhoven, Eindhoven, Noord Brabant, Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015370637","display_name":"S.T.M. Ackermans","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Sander Ackermans","raw_affiliation_strings":["Technical University of Eindhoven, Eindhoven, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technical University of Eindhoven, Eindhoven, Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088016692","display_name":"Nena van As","orcid":"https://orcid.org/0000-0002-8826-1509"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Nena van As","raw_affiliation_strings":["Technical University of Eindhoven, Eindhoven, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technical University of Eindhoven, Eindhoven, Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101293511","display_name":"Han-Wen Chang","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Hanwen Chang","raw_affiliation_strings":["Technical University of Eindhoven, Eindhoven, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technical University of Eindhoven, Eindhoven, Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047604205","display_name":"Enzo Lucas","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Enzo Lucas","raw_affiliation_strings":["Technical University of Eindhoven, Eindhoven, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technical University of Eindhoven, Eindhoven, Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006886273","display_name":"Wijnand A. IJsselsteijn","orcid":"https://orcid.org/0000-0001-6856-9269"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Wijnand IJsselsteijn","raw_affiliation_strings":["Technical University of Eindhoven, Eindhoven, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technical University of Eindhoven, Eindhoven, Netherlands","institution_ids":["https://openalex.org/I83019370"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":12.0257,"has_fulltext":true,"cited_by_count":183,"citation_normalized_percentile":{"value":0.98797984,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"13"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12521","display_name":"Death Anxiety and Social Exclusion","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.98580002784729,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.8738725185394287},{"id":"https://openalex.org/keywords/compassion","display_name":"Compassion","score":0.731713593006134},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5644239187240601},{"id":"https://openalex.org/keywords/mental-health","display_name":"Mental health","score":0.5435556769371033},{"id":"https://openalex.org/keywords/digitization","display_name":"Digitization","score":0.5178087949752808},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4918479919433594},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.4819783568382263},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.36541134119033813},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.2565057873725891},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.16733220219612122},{"id":"https://openalex.org/keywords/psychotherapist","display_name":"Psychotherapist","score":0.161838561296463},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.15483805537223816},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.15412276983261108}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.8738725185394287},{"id":"https://openalex.org/C2777432744","wikidata":"https://www.wikidata.org/wiki/Q1412160","display_name":"Compassion","level":2,"score":0.731713593006134},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5644239187240601},{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.5435556769371033},{"id":"https://openalex.org/C2779308522","wikidata":"https://www.wikidata.org/wiki/Q843958","display_name":"Digitization","level":2,"score":0.5178087949752808},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4918479919433594},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4819783568382263},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.36541134119033813},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2565057873725891},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.16733220219612122},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.161838561296463},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.15483805537223816},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.15412276983261108},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C31972630","wikidata":"https://www.wikidata.org/wiki/Q844240","display_name":"Computer vision","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3290605.3300932","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290605.3300932","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:pure.tue.nl:publications/09e7bd63-23b8-46e6-85f7-38817a5caa3f","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/09e7bd63-23b8-46e6-85f7-38817a5caa3f","pdf_url":"https://minha-lee.github.io/files/lee_vincent_chatbot_CHI2019.pdf","source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Lee, M, Ackermans, S C A, van As, N L, Chang, H, Lucas, E M & IJsselsteijn, W 2019, Caring for Vincent: a chatbot for self-compassion. in CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems., 702, ACM/IEEE, 37th ACM Annual Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, United Kingdom, 4/05/19. https://doi.org/10.1145/3290605.3300932","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:tue:oai:pure.tue.nl:publications/09e7bd63-23b8-46e6-85f7-38817a5caa3f","is_oa":true,"landing_page_url":"https://research.tue.nl/nl/publications/09e7bd63-23b8-46e6-85f7-38817a5caa3f","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"info:eu-repo/semantics/conferencepaper"}],"best_oa_location":{"id":"pmh:oai:pure.tue.nl:publications/09e7bd63-23b8-46e6-85f7-38817a5caa3f","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/09e7bd63-23b8-46e6-85f7-38817a5caa3f","pdf_url":"https://minha-lee.github.io/files/lee_vincent_chatbot_CHI2019.pdf","source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Lee, M, Ackermans, S C A, van As, N L, Chang, H, Lucas, E M & IJsselsteijn, W 2019, Caring for Vincent: a chatbot for self-compassion. in CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems., 702, ACM/IEEE, 37th ACM Annual Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, United Kingdom, 4/05/19. https://doi.org/10.1145/3290605.3300932","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"score":0.46000000834465027,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2941540847.pdf","grobid_xml":"https://content.openalex.org/works/W2941540847.grobid-xml"},"referenced_works_count":53,"referenced_works":["https://openalex.org/W68831505","https://openalex.org/W584189514","https://openalex.org/W1508782291","https://openalex.org/W1823723010","https://openalex.org/W1916530672","https://openalex.org/W1920427539","https://openalex.org/W1969977883","https://openalex.org/W1971395752","https://openalex.org/W1972074968","https://openalex.org/W1977577845","https://openalex.org/W1979290264","https://openalex.org/W1980126165","https://openalex.org/W1987790928","https://openalex.org/W1992741451","https://openalex.org/W1999184850","https://openalex.org/W2010943014","https://openalex.org/W2014833927","https://openalex.org/W2018543616","https://openalex.org/W2025743471","https://openalex.org/W2048916679","https://openalex.org/W2060224295","https://openalex.org/W2089548147","https://openalex.org/W2097415821","https://openalex.org/W2107984537","https://openalex.org/W2110437072","https://openalex.org/W2110531388","https://openalex.org/W2130716178","https://openalex.org/W2141973273","https://openalex.org/W2156362071","https://openalex.org/W2156897926","https://openalex.org/W2156908492","https://openalex.org/W2161466446","https://openalex.org/W2172070393","https://openalex.org/W2253634141","https://openalex.org/W2339343773","https://openalex.org/W2519974261","https://openalex.org/W2601421748","https://openalex.org/W2623779865","https://openalex.org/W2728466526","https://openalex.org/W2746714865","https://openalex.org/W2746807059","https://openalex.org/W2795595115","https://openalex.org/W2795884851","https://openalex.org/W2901494586","https://openalex.org/W3140991538","https://openalex.org/W3147024458","https://openalex.org/W4236521339","https://openalex.org/W4249654063","https://openalex.org/W4250386232","https://openalex.org/W4301442932","https://openalex.org/W4388282965","https://openalex.org/W6608787115","https://openalex.org/W6769531960"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425","https://openalex.org/W3150216605"],"abstract_inverted_index":{"The":[0],"digitization":[1],"of":[2,8],"mental":[3,134],"health":[4,135],"care":[5,25,33,41],"holds":[6],"promises":[7],"affordable":[9],"and":[10,50,54,79],"ubiquitously":[11],"available":[12],"treatment,":[13],"e.g.,":[14,71],"with":[15,91,106,136],"conversational":[16],"agents":[17],"(chatbots).":[18],"While":[19,83],"technology":[20],"can":[21,32,123],"guide":[22],"people":[23,31],"to":[24,40,61],"for":[26,34,42,86,117,132],"themselves,":[27],"we":[28,98],"examined":[29],"how":[30,103],"another":[35],"being":[36],"as":[37],"a":[38,46,114,118],"way":[39],"themselves.":[43],"We":[44,126],"created":[45],"self-compassion":[47,64,84,122],"chatbot":[48],"(Vincent)":[49],"compared":[51],"between":[52],"caregiving":[53],"care-receiving":[55,92],"conditions.":[56],"Care-giving":[57],"Vincent":[58,67,93],"asked":[59],"participants":[60,104],"partake":[62],"in":[63],"exercises.":[65],"Care-receiving":[66],"shared":[68],"its":[69],"foibles,":[70],"embarrassingly":[72],"arriving":[73],"late":[74],"at":[75],"an":[76],"IP":[77],"address,":[78],"sought":[80],"out":[81],"advice.":[82],"increased":[85],"both":[87],"conditions,":[88],"only":[89],"those":[90],"significantly":[94],"improved.":[95],"In":[96],"tandem,":[97],"offer":[99],"qualitative":[100],"data":[101],"on":[102,129],"interacted":[105],"Vincent.":[107],"Our":[108],"exploratory":[109],"research":[110],"shows":[111],"that":[112],"when":[113],"person":[115],"cares":[116],"chatbot,":[119],"the":[120],"person's":[121],"be":[124],"enhanced.":[125],"further":[127],"reflect":[128],"design":[130],"implications":[131],"strengthening":[133],"chatbots.":[137]},"counts_by_year":[{"year":2026,"cited_by_count":13},{"year":2025,"cited_by_count":37},{"year":2024,"cited_by_count":24},{"year":2023,"cited_by_count":34},{"year":2022,"cited_by_count":30},{"year":2021,"cited_by_count":26},{"year":2020,"cited_by_count":18},{"year":2019,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2019-05-03T00:00:00"}