{"id":"https://openalex.org/W2901304930","doi":"https://doi.org/10.1145/3284179.3284350","title":"How to correct the behavior of citizens from public entities?","display_name":"How to correct the behavior of citizens from public entities?","publication_year":2018,"publication_date":"2018-10-24","ids":{"openalex":"https://openalex.org/W2901304930","doi":"https://doi.org/10.1145/3284179.3284350","mag":"2901304930"},"language":"en","primary_location":{"id":"doi:10.1145/3284179.3284350","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3284179.3284350","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Sixth International Conference on Technological Ecosystems for Enhancing Multiculturality","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034872079","display_name":"Marta Cerezo Prieto","orcid":"https://orcid.org/0000-0002-4620-8654"},"institutions":[{"id":"https://openalex.org/I184999862","display_name":"Universidad de Salamanca","ror":"https://ror.org/02f40zc51","country_code":"ES","type":"education","lineage":["https://openalex.org/I184999862"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Marta Cerezo Prieto","raw_affiliation_strings":["Universidad de Salamanca, Avda. Francisco Tom\u00e1s y Valiente, Salamanca (Spain)"],"affiliations":[{"raw_affiliation_string":"Universidad de Salamanca, Avda. Francisco Tom\u00e1s y Valiente, Salamanca (Spain)","institution_ids":["https://openalex.org/I184999862"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015766288","display_name":"Ricardo Rivero Ortega","orcid":"https://orcid.org/0000-0002-0593-3470"},"institutions":[{"id":"https://openalex.org/I184999862","display_name":"Universidad de Salamanca","ror":"https://ror.org/02f40zc51","country_code":"ES","type":"education","lineage":["https://openalex.org/I184999862"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Ricardo Rivero Ortega","raw_affiliation_strings":["Universidad de Salamanca, Avda. Francisco Tom\u00e1s y Valiente, Salamanca (Spain)"],"affiliations":[{"raw_affiliation_string":"Universidad de Salamanca, Avda. Francisco Tom\u00e1s y Valiente, Salamanca (Spain)","institution_ids":["https://openalex.org/I184999862"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008329554","display_name":"Francisco Javier Frutos Esteban","orcid":"https://orcid.org/0000-0002-4014-8793"},"institutions":[{"id":"https://openalex.org/I184999862","display_name":"Universidad de Salamanca","ror":"https://ror.org/02f40zc51","country_code":"ES","type":"education","lineage":["https://openalex.org/I184999862"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Francisco Javier Frutos Esteban","raw_affiliation_strings":["Universidad de Salamanca, Avda. Francisco Tom\u00e1s y Valiente, Salamanca (Spain)"],"affiliations":[{"raw_affiliation_string":"Universidad de Salamanca, Avda. Francisco Tom\u00e1s y Valiente, Salamanca (Spain)","institution_ids":["https://openalex.org/I184999862"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5034872079"],"corresponding_institution_ids":["https://openalex.org/I184999862"],"apc_list":null,"apc_paid":null,"fwci":0.3618,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.73140979,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"1027","last_page":"1031"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13979","display_name":"Communication and COVID-19 Impact","score":0.9858999848365784,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13979","display_name":"Communication and COVID-19 Impact","score":0.9858999848365784,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14246","display_name":"E-Learning and Knowledge Management","score":0.9814000129699707,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13255","display_name":"Business, Innovation, and Economy","score":0.964900016784668,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.6923741102218628},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.616146445274353},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5974177122116089},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5894906520843506},{"id":"https://openalex.org/keywords/plan","display_name":"Plan (archaeology)","score":0.582545280456543},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5469850897789001},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.44824063777923584},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.43019622564315796},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.3705698847770691},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2890062928199768},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.25454679131507874},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.21036431193351746},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.20675134658813477},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.20491915941238403}],"concepts":[{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.6923741102218628},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.616146445274353},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5974177122116089},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5894906520843506},{"id":"https://openalex.org/C2776505523","wikidata":"https://www.wikidata.org/wiki/Q4785468","display_name":"Plan (archaeology)","level":2,"score":0.582545280456543},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5469850897789001},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44824063777923584},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.43019622564315796},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3705698847770691},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2890062928199768},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.25454679131507874},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.21036431193351746},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.20675134658813477},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.20491915941238403},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3284179.3284350","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3284179.3284350","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Sixth International Conference on Technological Ecosystems for Enhancing Multiculturality","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.6200000047683716,"id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320321837","display_name":"Ministerio de Econom\u00eda y Competitividad","ror":"https://ror.org/034900433"},{"id":"https://openalex.org/F4320328351","display_name":"Junta de Castilla y Le\u00f3n","ror":"https://ror.org/02s8dab97"},{"id":"https://openalex.org/F4320338080","display_name":"European Social Fund","ror":"https://ror.org/00k4n6c32"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W1547969166","https://openalex.org/W1856775427","https://openalex.org/W2070791754","https://openalex.org/W2093705991","https://openalex.org/W2108107087","https://openalex.org/W2108410221","https://openalex.org/W2138165017","https://openalex.org/W2147292233","https://openalex.org/W2147478345","https://openalex.org/W2494254723","https://openalex.org/W2569658007","https://openalex.org/W2769578180","https://openalex.org/W2770916242","https://openalex.org/W2781932423","https://openalex.org/W2924153407","https://openalex.org/W3121878117","https://openalex.org/W7023584974"],"related_works":["https://openalex.org/W2628861693","https://openalex.org/W2072180474","https://openalex.org/W1960052459","https://openalex.org/W3203087560","https://openalex.org/W2375707231","https://openalex.org/W4361279463","https://openalex.org/W2524555411","https://openalex.org/W3209137209","https://openalex.org/W2479449183","https://openalex.org/W2362245765"],"abstract_inverted_index":{"In":[0,40],"this":[1,41,126],"article":[2],"my":[3],"PhD":[4],"research":[5,155,174],"plan":[6],"will":[7,99],"be":[8],"presented.":[9],"This":[10,67,154],"work":[11,92,156],"revolves":[12],"around":[13],"communication":[14],"and":[15,63,74,106,111,163,173,178,180,182],"perception":[16],"strategies":[17,118,145],"that":[18,45,165],"serve":[19],"as":[20,55,104],"guidelines":[21],"for":[22],"public":[23,56,80,85,147],"administrations.":[24],"Currently":[25],"the":[26,35,43,49,72,115,141,150,167],"science":[27],"of":[28,37,76,79,108,117,137,143,152],"behavior":[29,73,151],"has":[30],"taken":[31],"a":[32,135],"turn":[33],"with":[34],"arrival":[36],"mass":[38],"communication.":[39],"sense,":[42,53],"agents":[44],"need":[46],"to":[47,51,70,81,87,121,133],"reach":[48],"population":[50],"make":[52],"such":[54,103],"administrations,":[57],"have":[58],"changed":[59],"their":[60,123],"communication,":[61],"marketing":[62],"message":[64],"design":[65],"strategies.":[66],"Project":[68],"aims":[69],"analyze":[71],"reactions":[75],"different":[77],"types":[78],"certain":[82],"messages":[83,91],"by":[84,146],"administrations":[86,148],"know":[88,122],"whether":[89],"these":[90,144],"or":[93],"not.":[94],"To":[95],"do":[96],"this,":[97],"we":[98],"use":[100],"traditional":[101],"methodologies":[102,113],"observation":[105],"analysis":[107],"official":[109],"data":[110],"experimental":[112],"in":[114,119],"application":[116],"order":[120],"effectiveness.":[124],"When":[125],"investigation":[127],"is":[128,131,157],"completed,":[129],"it":[130],"expected":[132],"offer":[134],"guide":[136],"good":[138],"practices":[139],"on":[140,149],"incidence":[142],"citizens.":[153],"divided":[158],"into":[159],"five":[160],"sections:":[161],"Context":[162],"motivation":[164],"drives":[166],"dissertation":[168],"research;":[169],"State-of-the-art;":[170],"Research":[171,176],"objectives":[172],"questions;":[175],"approach":[177],"methods;":[179],"Conclusions":[181],"future":[183],"work.":[184]},"counts_by_year":[{"year":2018,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}