{"id":"https://openalex.org/W2899171252","doi":"https://doi.org/10.1145/3274426","title":"The Social Roles of Bots","display_name":"The Social Roles of Bots","publication_year":2018,"publication_date":"2018-11-01","ids":{"openalex":"https://openalex.org/W2899171252","doi":"https://doi.org/10.1145/3274426","mag":"2899171252"},"language":"en","primary_location":{"id":"doi:10.1145/3274426","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3274426","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018504015","display_name":"Joseph Seering","orcid":"https://orcid.org/0000-0001-7606-4711"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Joseph Seering","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056870694","display_name":"Juan Pablo Flores","orcid":"https://orcid.org/0009-0003-0208-8480"},"institutions":[{"id":"https://openalex.org/I8961855","display_name":"Universidad Nacional Aut\u00f3noma de M\u00e9xico","ror":"https://ror.org/01tmp8f25","country_code":"MX","type":"education","lineage":["https://openalex.org/I8961855"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Juan Pablo Flores","raw_affiliation_strings":["Universidad Nacional Aut\u00f3noma de M\u00e9xico, Mexico City, Mexico"],"affiliations":[{"raw_affiliation_string":"Universidad Nacional Aut\u00f3noma de M\u00e9xico, Mexico City, Mexico","institution_ids":["https://openalex.org/I8961855"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085864488","display_name":"Saiph Savage","orcid":"https://orcid.org/0000-0001-9020-8929"},"institutions":[{"id":"https://openalex.org/I12097938","display_name":"West Virginia University","ror":"https://ror.org/011vxgd24","country_code":"US","type":"education","lineage":["https://openalex.org/I12097938"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Saiph Savage","raw_affiliation_strings":["West Virginia University, Morgantown, WV, USA"],"affiliations":[{"raw_affiliation_string":"West Virginia University, Morgantown, WV, USA","institution_ids":["https://openalex.org/I12097938"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000744718","display_name":"Jessica Hammer","orcid":"https://orcid.org/0000-0003-4102-2575"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jessica Hammer","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5018504015"],"corresponding_institution_ids":["https://openalex.org/I74973139"],"apc_list":null,"apc_paid":null,"fwci":9.617,"has_fulltext":false,"cited_by_count":73,"citation_normalized_percentile":{"value":0.97960573,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"2","issue":"CSCW","first_page":"1","last_page":"29"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11197","display_name":"Digital Games and Media","score":0.9865999817848206,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9836999773979187,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5783312320709229},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.45351898670196533},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4442092180252075},{"id":"https://openalex.org/keywords/scheme","display_name":"Scheme (mathematics)","score":0.4109153151512146},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3783637583255768}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5783312320709229},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.45351898670196533},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4442092180252075},{"id":"https://openalex.org/C77618280","wikidata":"https://www.wikidata.org/wiki/Q1155772","display_name":"Scheme (mathematics)","level":2,"score":0.4109153151512146},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3783637583255768},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3274426","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3274426","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":51,"referenced_works":["https://openalex.org/W11776424","https://openalex.org/W1517046895","https://openalex.org/W1525895397","https://openalex.org/W1678356000","https://openalex.org/W1964908178","https://openalex.org/W1968103943","https://openalex.org/W2001407815","https://openalex.org/W2023103153","https://openalex.org/W2029159500","https://openalex.org/W2038989246","https://openalex.org/W2051566254","https://openalex.org/W2055904836","https://openalex.org/W2063185719","https://openalex.org/W2070308852","https://openalex.org/W2079158106","https://openalex.org/W2099181993","https://openalex.org/W2099521584","https://openalex.org/W2110618133","https://openalex.org/W2137091751","https://openalex.org/W2139563612","https://openalex.org/W2144066268","https://openalex.org/W2147777364","https://openalex.org/W2151819609","https://openalex.org/W2160467647","https://openalex.org/W2161466446","https://openalex.org/W2164500538","https://openalex.org/W2164965146","https://openalex.org/W2213552977","https://openalex.org/W2248761606","https://openalex.org/W2251722048","https://openalex.org/W2335841795","https://openalex.org/W2552884728","https://openalex.org/W2574455437","https://openalex.org/W2588098783","https://openalex.org/W2589522799","https://openalex.org/W2605741117","https://openalex.org/W2624416748","https://openalex.org/W2758432778","https://openalex.org/W2766308312","https://openalex.org/W2787948851","https://openalex.org/W2796088982","https://openalex.org/W2807371872","https://openalex.org/W2898532687","https://openalex.org/W2949072505","https://openalex.org/W3022826578","https://openalex.org/W3023039553","https://openalex.org/W3100621770","https://openalex.org/W3123845465","https://openalex.org/W4236521339","https://openalex.org/W4298252438","https://openalex.org/W4300640573"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W2382290278","https://openalex.org/W2350741829","https://openalex.org/W2530322880","https://openalex.org/W1596801655","https://openalex.org/W2359140296"],"abstract_inverted_index":{"Bots,":[0],"or":[1,19],"programs":[2],"designed":[3],"to":[4,89,130],"engage":[5,110],"in":[6,32],"social":[7,21,35,136],"spaces":[8],"and":[9,107,113,126,132,142],"perform":[10,49],"automated":[11,17],"tasks,":[12],"are":[13,124],"typically":[14],"understood":[15],"as":[16,20,135],"tools":[18],"\"chatbots.\"":[22],"In":[23],"this":[24],"paper,":[25],"we":[26],"consider":[27],"their":[28],"place":[29],"alongside":[30],"users":[31,109],"the":[33,42,91],"emerging":[34],"ecosystem":[36],"of":[37,44,53,56,74,104,121],"audience":[38],"participation":[39],"platforms,":[40],"through":[41],"application":[43],"Structural":[45],"Role":[46],"Theory.":[47],"We":[48,76,116],"a":[50,66,79,119],"large-scale":[51],"analysis":[52],"activity":[54],"levels":[55],"user-designed":[57],"bots":[58,93,134],"on":[59,78,86,95],"Twitch,":[60,96],"finding":[61],"that":[62],"they":[63],"communicate":[64],"at":[65],"much":[67],"greater":[68],"rate":[69],"than":[70],"any":[71],"other":[72],"type":[73],"user.":[75],"build":[77],"classification":[80],"scheme":[81],"derived":[82],"from":[83],"prior":[84],"literature":[85],"bot":[87],"functionalities":[88],"identify":[90],"roles":[92,99,123],"play":[94],"how":[97,108],"these":[98],"vary":[100],"across":[101],"different":[102],"types":[103],"Twitch":[105],"communities,":[106],"with":[111,118],"them":[112],"vice":[114],"versa.":[115],"conclude":[117],"discussion":[120],"what":[122],"missing":[125],"where":[127],"opportunities":[128],"lie":[129],"re-conceptualize":[131],"re-design":[133],"actors":[137],"who":[138],"help":[139],"communities":[140],"grow":[141],"evolve.":[143]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":12},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":12},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":8}],"updated_date":"2026-04-13T07:58:08.660418","created_date":"2025-10-10T00:00:00"}
