{"id":"https://openalex.org/W2901396624","doi":"https://doi.org/10.1145/3267851.3267908","title":"Managing Chronic Conditions with a Smartphone-based Conversational Virtual Agent","display_name":"Managing Chronic Conditions with a Smartphone-based Conversational Virtual Agent","publication_year":2018,"publication_date":"2018-11-05","ids":{"openalex":"https://openalex.org/W2901396624","doi":"https://doi.org/10.1145/3267851.3267908","mag":"2901396624"},"language":"en","primary_location":{"id":"doi:10.1145/3267851.3267908","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3267851.3267908","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 18th International Conference on Intelligent Virtual Agents","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005469838","display_name":"Timothy Bickmore","orcid":"https://orcid.org/0000-0002-2676-9788"},"institutions":[{"id":"https://openalex.org/I12912129","display_name":"Northeastern University","ror":"https://ror.org/04t5xt781","country_code":"US","type":"education","lineage":["https://openalex.org/I12912129"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Timothy W. Bickmore","raw_affiliation_strings":["Northeastern University, Boston, MA, USA"],"affiliations":[{"raw_affiliation_string":"Northeastern University, Boston, MA, USA","institution_ids":["https://openalex.org/I12912129"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054503223","display_name":"Everlyne Kimani","orcid":"https://orcid.org/0000-0002-0532-4114"},"institutions":[{"id":"https://openalex.org/I12912129","display_name":"Northeastern University","ror":"https://ror.org/04t5xt781","country_code":"US","type":"education","lineage":["https://openalex.org/I12912129"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Everlyne Kimani","raw_affiliation_strings":["Northeastern University, Boston, MA, USA"],"affiliations":[{"raw_affiliation_string":"Northeastern University, Boston, MA, USA","institution_ids":["https://openalex.org/I12912129"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044535663","display_name":"Ha Trinh","orcid":"https://orcid.org/0000-0002-5774-8744"},"institutions":[{"id":"https://openalex.org/I12912129","display_name":"Northeastern University","ror":"https://ror.org/04t5xt781","country_code":"US","type":"education","lineage":["https://openalex.org/I12912129"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ha Trinh","raw_affiliation_strings":["Northeastern University, Boston, MA, USA"],"affiliations":[{"raw_affiliation_string":"Northeastern University, Boston, MA, USA","institution_ids":["https://openalex.org/I12912129"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000843754","display_name":"Alexandra Pusateri","orcid":"https://orcid.org/0000-0002-3160-0899"},"institutions":[{"id":"https://openalex.org/I170201317","display_name":"University of Pittsburgh","ror":"https://ror.org/01an3r305","country_code":"US","type":"education","lineage":["https://openalex.org/I170201317"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Alexandra Pusateri","raw_affiliation_strings":["University of Pittsburgh Med Center, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"University of Pittsburgh Med Center, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I170201317"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050634387","display_name":"Michael K. Paasche\u2010Orlow","orcid":"https://orcid.org/0000-0002-9276-7190"},"institutions":[{"id":"https://openalex.org/I1286490081","display_name":"Boston Medical Center","ror":"https://ror.org/010b9wj87","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1286490081"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Michael K. Paasche-Orlow","raw_affiliation_strings":["Boston Medical Center Boston, MA, USA"],"affiliations":[{"raw_affiliation_string":"Boston Medical Center Boston, MA, USA","institution_ids":["https://openalex.org/I1286490081"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006828309","display_name":"Jared W. Magnani","orcid":"https://orcid.org/0000-0002-5075-3604"},"institutions":[{"id":"https://openalex.org/I170201317","display_name":"University of Pittsburgh","ror":"https://ror.org/01an3r305","country_code":"US","type":"education","lineage":["https://openalex.org/I170201317"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jared W. Magnani","raw_affiliation_strings":["University of Pittsburgh Med Center, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"University of Pittsburgh Med Center, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I170201317"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5005469838"],"corresponding_institution_ids":["https://openalex.org/I12912129"],"apc_list":null,"apc_paid":null,"fwci":3.6113,"has_fulltext":false,"cited_by_count":62,"citation_normalized_percentile":{"value":0.93176719,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"119","last_page":"124"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9901000261306763,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/dialog-system","display_name":"Dialog system","score":0.6184170246124268},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6090723872184753},{"id":"https://openalex.org/keywords/self-management","display_name":"Self-management","score":0.553372323513031},{"id":"https://openalex.org/keywords/mobile-phone","display_name":"Mobile phone","score":0.505275547504425},{"id":"https://openalex.org/keywords/telemedicine","display_name":"Telemedicine","score":0.45107266306877136},{"id":"https://openalex.org/keywords/chronic-disease","display_name":"Chronic disease","score":0.44184139370918274},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.40266138315200806},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4006987512111664},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.3370288014411926},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.30629923939704895},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.17047199606895447},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.13734489679336548},{"id":"https://openalex.org/keywords/intensive-care-medicine","display_name":"Intensive care medicine","score":0.12703263759613037},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.12654158473014832},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.09855091571807861}],"concepts":[{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.6184170246124268},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6090723872184753},{"id":"https://openalex.org/C2776933761","wikidata":"https://www.wikidata.org/wiki/Q4117674","display_name":"Self-management","level":2,"score":0.553372323513031},{"id":"https://openalex.org/C2777421447","wikidata":"https://www.wikidata.org/wiki/Q17517","display_name":"Mobile phone","level":2,"score":0.505275547504425},{"id":"https://openalex.org/C2779891985","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telemedicine","level":3,"score":0.45107266306877136},{"id":"https://openalex.org/C2987552334","wikidata":"https://www.wikidata.org/wiki/Q383126","display_name":"Chronic disease","level":2,"score":0.44184139370918274},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.40266138315200806},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4006987512111664},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.3370288014411926},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.30629923939704895},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.17047199606895447},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.13734489679336548},{"id":"https://openalex.org/C177713679","wikidata":"https://www.wikidata.org/wiki/Q679690","display_name":"Intensive care medicine","level":1,"score":0.12703263759613037},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.12654158473014832},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.09855091571807861},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3267851.3267908","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3267851.3267908","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 18th International Conference on Intelligent Virtual Agents","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5099999904632568,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320306134","display_name":"Doris Duke Charitable Foundation","ror":"https://ror.org/04n65rp89"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":21,"referenced_works":["https://openalex.org/W25768654","https://openalex.org/W1999061866","https://openalex.org/W2053744410","https://openalex.org/W2061698256","https://openalex.org/W2062797692","https://openalex.org/W2081230344","https://openalex.org/W2094896133","https://openalex.org/W2111783743","https://openalex.org/W2111786081","https://openalex.org/W2142477234","https://openalex.org/W2151192041","https://openalex.org/W2170742391","https://openalex.org/W2229710742","https://openalex.org/W2235920218","https://openalex.org/W2387511640","https://openalex.org/W2439447005","https://openalex.org/W2532556754","https://openalex.org/W2738260258","https://openalex.org/W2747777301","https://openalex.org/W2773581467","https://openalex.org/W2791215403"],"related_works":["https://openalex.org/W1580898361","https://openalex.org/W2302677685","https://openalex.org/W4280587861","https://openalex.org/W4200332661","https://openalex.org/W3021957403","https://openalex.org/W2038459974","https://openalex.org/W3032004339","https://openalex.org/W2911487819","https://openalex.org/W2287347312","https://openalex.org/W2390399262"],"abstract_inverted_index":{"When":[0],"deployed":[1],"on":[2],"mobile":[3,41,87],"devices,":[4],"virtual":[5,56],"agents":[6],"have":[7],"the":[8,77,95,98,114],"potential":[9],"to":[10,44,74,94,126],"deliver":[11],"advice":[12],"regarding":[13],"medical":[14],"conditions,":[15],"as":[16,18],"well":[17],"provide":[19],"a":[20,30,49,54,86,103,127],"ubiquitous":[21],"channel":[22],"for":[23,29,40,53],"health":[24,34,61],"education":[25],"and":[26,66],"behavior":[27],"change":[28],"variety":[31],"of":[32,97,123,129],"chronic":[33,46,78],"conditions.":[35],"We":[36],"describe":[37],"design":[38],"guidelines":[39],"agent":[42,57,69,115],"dialogues":[43],"support":[45],"disease":[47],"management,":[48],"general-purpose":[50],"smartphone-based":[51],"architecture":[52],"conversational":[55],"that":[58,71,91,113],"simulates":[59],"face-to-face":[60],"counseling":[62,73],"conversations":[63],"with":[64,76,85,106,109],"patients,":[65],"an":[67],"initial":[68],"implementation":[70],"provides":[72],"patients":[75,108],"heart":[79,88],"condition":[80],"atrial":[81,110],"fibrillation":[82,111],"in":[83,117,120],"conjunction":[84],"rhythm":[89],"monitor":[90],"is":[92],"attached":[93],"back":[96],"phone.":[99],"Preliminary":[100],"results":[101,116],"from":[102],"randomized":[104],"trial":[105],"120":[107],"indicate":[112],"significant":[118],"improvements":[119],"self-reported":[121],"quality":[122],"life":[124],"relative":[125],"standard":[128],"care":[130],"control":[131],"group.":[132]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":16},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":11},{"year":2019,"cited_by_count":4}],"updated_date":"2026-04-14T08:04:32.555800","created_date":"2025-10-10T00:00:00"}