{"id":"https://openalex.org/W2889413585","doi":"https://doi.org/10.1145/3236112.3236175","title":"Using technology acceptance models for product development","display_name":"Using technology acceptance models for product development","publication_year":2018,"publication_date":"2018-08-27","ids":{"openalex":"https://openalex.org/W2889413585","doi":"https://doi.org/10.1145/3236112.3236175","mag":"2889413585"},"language":"en","primary_location":{"id":"doi:10.1145/3236112.3236175","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3236112.3236175","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045391216","display_name":"Lisa Diamond","orcid":"https://orcid.org/0000-0002-7050-2271"},"institutions":[{"id":"https://openalex.org/I132118926","display_name":"Austrian Institute of Technology","ror":"https://ror.org/04knbh022","country_code":"AT","type":"facility","lineage":["https://openalex.org/I132118926"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Lisa Diamond","raw_affiliation_strings":["AIT Austrian Institute of Technology, Vienna, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"AIT Austrian Institute of Technology, Vienna, Austria","institution_ids":["https://openalex.org/I132118926"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047799892","display_name":"Marc Busch","orcid":null},"institutions":[{"id":"https://openalex.org/I132118926","display_name":"Austrian Institute of Technology","ror":"https://ror.org/04knbh022","country_code":"AT","type":"facility","lineage":["https://openalex.org/I132118926"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Marc Busch","raw_affiliation_strings":["handcheque GmbH, Wien and AIT Austrian Institute of Technology, Vienna, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"handcheque GmbH, Wien and AIT Austrian Institute of Technology, Vienna, Austria","institution_ids":["https://openalex.org/I132118926"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018191769","display_name":"Valentin Jilch","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Valentin Jilch","raw_affiliation_strings":["handcheque GmbH, Wien"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"handcheque GmbH, Wien","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070249475","display_name":"Manfred Tscheligi","orcid":"https://orcid.org/0000-0001-6056-7285"},"institutions":[{"id":"https://openalex.org/I132118926","display_name":"Austrian Institute of Technology","ror":"https://ror.org/04knbh022","country_code":"AT","type":"facility","lineage":["https://openalex.org/I132118926"]},{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Manfred Tscheligi","raw_affiliation_strings":["AIT Austrian Institute of Technology, Vienna, Austria and University of Salzburg, Salzburg, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"AIT Austrian Institute of Technology, Vienna, Austria and University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I132118926","https://openalex.org/I182212641"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.2125,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.92348602,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"400","last_page":"409"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"Technology acceptance model","score":0.680773138999939},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6573659181594849},{"id":"https://openalex.org/keywords/new-product-development","display_name":"New product development","score":0.6343395709991455},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6331681609153748},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.5895223021507263},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5808643102645874},{"id":"https://openalex.org/keywords/database-transaction","display_name":"Database transaction","score":0.5394931435585022},{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.4294961988925934},{"id":"https://openalex.org/keywords/multitude","display_name":"Multitude","score":0.4236827492713928},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3956170678138733},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3699868321418762},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.25804030895233154},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.23972547054290771},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.2119482159614563},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.194530189037323},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.18285205960273743},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.06754285097122192}],"concepts":[{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.680773138999939},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6573659181594849},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.6343395709991455},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6331681609153748},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.5895223021507263},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5808643102645874},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.5394931435585022},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.4294961988925934},{"id":"https://openalex.org/C2780565519","wikidata":"https://www.wikidata.org/wiki/Q1208937","display_name":"Multitude","level":2,"score":0.4236827492713928},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3956170678138733},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3699868321418762},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.25804030895233154},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.23972547054290771},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.2119482159614563},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.194530189037323},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.18285205960273743},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.06754285097122192},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3236112.3236175","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3236112.3236175","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5299999713897705,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W1514587974","https://openalex.org/W1791587663","https://openalex.org/W1993257678","https://openalex.org/W2024287666","https://openalex.org/W2043837795","https://openalex.org/W2055440768","https://openalex.org/W2075647120","https://openalex.org/W2080776513","https://openalex.org/W2100379340","https://openalex.org/W2112042732","https://openalex.org/W2116578868","https://openalex.org/W2162153512","https://openalex.org/W2166982098","https://openalex.org/W2326526368","https://openalex.org/W2574731819","https://openalex.org/W2997201866","https://openalex.org/W4237826058"],"related_works":["https://openalex.org/W2417432647","https://openalex.org/W2371114124","https://openalex.org/W2168950483","https://openalex.org/W1858324360","https://openalex.org/W1975110769","https://openalex.org/W2378535610","https://openalex.org/W4213029470","https://openalex.org/W2798951784","https://openalex.org/W4387389211","https://openalex.org/W2059272164"],"abstract_inverted_index":{"Since":[0],"its":[1],"development,":[2],"the":[3,50,54,72,84,107],"technology":[4],"acceptance":[5,73],"model":[6,67,108],"(TAM)":[7],"has":[8,18],"been":[9],"adapted":[10],"for":[11,135],"a":[12,23,69,111],"multitude":[13],"of":[14,57,74,86,132,140],"different":[15,87],"technologies":[16],"and":[17,45,64,103],"proven":[19],"very":[20],"useful":[21],"in":[22,33,68,142],"research":[24],"context.":[25],"These":[26],"TAM":[27,52],"adaptations":[28],"are,":[29,117],"however,":[30],"less":[31],"appropriate":[32],"product":[34,61,143],"development":[35,62,144],"since":[36],"they":[37],"do":[38],"not":[39],"contribute":[40],"much":[41],"to":[42,123,129],"guide":[43],"design":[44],"branding.":[46],"We":[47],"have":[48],"revised":[49],"original":[51],"with":[53,114],"specific":[55],"aim":[56],"application":[58,139],"during":[59],"new":[60],"(NPD)":[63],"applied":[65],"this":[66],"study":[70],"on":[71],"smart":[75],"payment":[76],"cards.":[77],"The":[78,138],"results":[79],"provide":[80],"helpful":[81],"insights":[82],"into":[83],"relevance":[85],"potential":[88],"benefits,":[89],"suggesting":[90],"that":[91,110],"usefulness":[92],"perception":[93],"is":[94,131],"most":[95],"impacted":[96],"by":[97],"increased":[98],"convenience,":[99],"improved":[100],"transaction":[101],"overview":[102],"usage":[104,136],"fun.":[105],"Further,":[106],"suggests":[109],"good":[112],"fit":[113],"who":[115,120],"we":[116,121,127],"rather":[118],"than":[119],"wish":[122],"be":[124,146],"or":[125],"feel":[126],"ought":[128],"be,":[130],"special":[133],"importance":[134],"intention.":[137],"NPDTAM":[141],"can":[145],"recommended.":[147]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}