{"id":"https://openalex.org/W2886249688","doi":"https://doi.org/10.1145/3233756.3233954","title":"Using Experience Maps to Consider Individual Stories","display_name":"Using Experience Maps to Consider Individual Stories","publication_year":2018,"publication_date":"2018-07-31","ids":{"openalex":"https://openalex.org/W2886249688","doi":"https://doi.org/10.1145/3233756.3233954","mag":"2886249688"},"language":"en","primary_location":{"id":"doi:10.1145/3233756.3233954","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3233756.3233954","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 36th ACM International Conference on the Design of Communication","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054655119","display_name":"Jennifer Ismirle","orcid":null},"institutions":[{"id":"https://openalex.org/I87216513","display_name":"Michigan State University","ror":"https://ror.org/05hs6h993","country_code":"US","type":"education","lineage":["https://openalex.org/I87216513"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Jennifer Ismirle","raw_affiliation_strings":["Usability/Accessibility Research and Consulting, Michigan State University, East Lansing, MI, USA"],"affiliations":[{"raw_affiliation_string":"Usability/Accessibility Research and Consulting, Michigan State University, East Lansing, MI, USA","institution_ids":["https://openalex.org/I87216513"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5054655119"],"corresponding_institution_ids":["https://openalex.org/I87216513"],"apc_list":null,"apc_paid":null,"fwci":0.1811,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.49239882,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9639999866485596,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/relation","display_name":"Relation (database)","score":0.6838765740394592},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.6514596939086914},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6443898677825928},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6353587508201599},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5922286510467529},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.5799506306648254},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4825712740421295},{"id":"https://openalex.org/keywords/ideal","display_name":"Ideal (ethics)","score":0.4440648853778839},{"id":"https://openalex.org/keywords/diagram","display_name":"Diagram","score":0.4308944046497345},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.38002124428749084},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.33479204773902893},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.13484609127044678},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.11454859375953674}],"concepts":[{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.6838765740394592},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.6514596939086914},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6443898677825928},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6353587508201599},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5922286510467529},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.5799506306648254},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4825712740421295},{"id":"https://openalex.org/C2776639384","wikidata":"https://www.wikidata.org/wiki/Q840396","display_name":"Ideal (ethics)","level":2,"score":0.4440648853778839},{"id":"https://openalex.org/C186399060","wikidata":"https://www.wikidata.org/wiki/Q959962","display_name":"Diagram","level":2,"score":0.4308944046497345},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.38002124428749084},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.33479204773902893},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.13484609127044678},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.11454859375953674},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3233756.3233954","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3233756.3233954","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 36th ACM International Conference on the Design of Communication","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4399999976158142,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W1491105312","https://openalex.org/W1778277763","https://openalex.org/W2036344273","https://openalex.org/W2049839713","https://openalex.org/W2072410303","https://openalex.org/W2479047040","https://openalex.org/W2551282186","https://openalex.org/W2555855948","https://openalex.org/W2800229469","https://openalex.org/W2889904192","https://openalex.org/W2970839645","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W4234874385","https://openalex.org/W2323648130","https://openalex.org/W2157140558","https://openalex.org/W2378782423","https://openalex.org/W2590472383","https://openalex.org/W2383873009","https://openalex.org/W2388988621","https://openalex.org/W2393580911","https://openalex.org/W2357797405","https://openalex.org/W2366623913"],"abstract_inverted_index":{"The":[0],"creation":[1],"of":[2,23,54,71,84,129],"experience":[3,22,48,92,97],"maps":[4,49,98],"is":[5,37,140],"a":[6,52,127],"UX":[7],"research":[8],"method":[9,36,111,120],"that":[10],"has":[11],"been":[12],"used":[13],"to":[14,25,39,77,103,112,116,125,134],"diagram":[15],"and":[16,32,46,60,68,86,101,131,133],"represent":[17,113],"the":[18,65],"overall":[19],"or":[20,58,143],"holistic":[21],"users":[24],"understand":[26],"their":[27],"goals,":[28],"needs,":[29],"pain":[30],"points,":[31],"more.":[33],"Although":[34],"this":[35,82,91,110,119],"meant":[38,102],"broaden":[40],"how":[41,96,118],"user":[42,57],"journeys":[43],"are":[44,99],"considered":[45,141],"represented,":[47],"can":[50],"create":[51],"perception":[53],"an":[55],"ideal":[56],"pathway":[59],"may":[61],"not":[62],"account":[63],"for":[64],"dynamic,":[66],"evolving,":[67],"varying":[69],"nature":[70],"experiences":[72,130],"(such":[73],"as":[74],"in":[75],"relation":[76],"context,":[78],"culture,":[79],"etc.)":[80],"through":[81],"averaging":[83],"people":[85],"potentially":[87,122],"narrow":[88],"focus.":[89],"In":[90],"report,":[93],"I":[94,107],"consider":[95],"described":[100],"be":[104,123],"created.":[105],"Next,":[106],"describe":[108],"using":[109],"individual":[114],"stories":[115],"demonstrate":[117],"could":[121],"broadened":[124],"display":[126],"range":[128],"differences":[132],"avoid":[135],"focusing":[136],"on":[137],"only":[138],"what":[139],"average":[142],"normal.":[144]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
