{"id":"https://openalex.org/W2809681477","doi":"https://doi.org/10.1145/3231644.3231653","title":"Supporting answerers with feedback in social Q&A","display_name":"Supporting answerers with feedback in social Q&A","publication_year":2018,"publication_date":"2018-06-19","ids":{"openalex":"https://openalex.org/W2809681477","doi":"https://doi.org/10.1145/3231644.3231653","mag":"2809681477"},"language":"en","primary_location":{"id":"doi:10.1145/3231644.3231653","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3231644.3231653","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Fifth Annual ACM Conference on Learning at Scale","raw_type":"proceedings-article"},"type":"article","indexed_in":["arxiv","crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://arxiv.org/pdf/1809.10266","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"John Frens","orcid":null},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"John Frens","raw_affiliation_strings":["University of Washington"],"affiliations":[{"raw_affiliation_string":"University of Washington","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Erin Walker","orcid":null},"institutions":[{"id":"https://openalex.org/I55732556","display_name":"Arizona State University","ror":"https://ror.org/03efmqc40","country_code":"US","type":"education","lineage":["https://openalex.org/I55732556"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Erin Walker","raw_affiliation_strings":["Arizona State University"],"affiliations":[{"raw_affiliation_string":"Arizona State University","institution_ids":["https://openalex.org/I55732556"]}]},{"author_position":"last","author":{"id":null,"display_name":"Gary Hsieh","orcid":null},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gary Hsieh","raw_affiliation_strings":["University of Washington"],"affiliations":[{"raw_affiliation_string":"University of Washington","institution_ids":["https://openalex.org/I201448701"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I201448701"],"apc_list":null,"apc_paid":null,"fwci":0.4106,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.71090258,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"10"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10636","display_name":"Innovative Teaching and Learning Methods","score":0.9524000287055969,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9495999813079834,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5609999895095825},{"id":"https://openalex.org/keywords/subject","display_name":"Subject (documents)","score":0.48429998755455017},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.35269999504089355},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.3215000033378601},{"id":"https://openalex.org/keywords/questions-and-answers","display_name":"Questions and answers","score":0.3190999925136566}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5957000255584717},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5609999895095825},{"id":"https://openalex.org/C2777855551","wikidata":"https://www.wikidata.org/wiki/Q12310021","display_name":"Subject (documents)","level":2,"score":0.48429998755455017},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4772000014781952},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4523000121116638},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.388700008392334},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.35269999504089355},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.3215000033378601},{"id":"https://openalex.org/C3019144022","wikidata":"https://www.wikidata.org/wiki/Q4124998","display_name":"Questions and answers","level":2,"score":0.3190999925136566},{"id":"https://openalex.org/C2779116948","wikidata":"https://www.wikidata.org/wiki/Q17118983","display_name":"Help-seeking","level":3,"score":0.2879999876022339},{"id":"https://openalex.org/C2776636917","wikidata":"https://www.wikidata.org/wiki/Q3772297","display_name":"Information seeking","level":2,"score":0.2648000121116638},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.258899986743927}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3231644.3231653","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3231644.3231653","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Fifth Annual ACM Conference on Learning at Scale","raw_type":"proceedings-article"},{"id":"pmh:oai:arXiv.org:1809.10266","is_oa":true,"landing_page_url":"http://arxiv.org/abs/1809.10266","pdf_url":"https://arxiv.org/pdf/1809.10266","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":{"id":"pmh:oai:arXiv.org:1809.10266","is_oa":true,"landing_page_url":"http://arxiv.org/abs/1809.10266","pdf_url":"https://arxiv.org/pdf/1809.10266","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":21,"referenced_works":["https://openalex.org/W2023142966","https://openalex.org/W2030441548","https://openalex.org/W2032599523","https://openalex.org/W2033630110","https://openalex.org/W2037858832","https://openalex.org/W2038924341","https://openalex.org/W2053909208","https://openalex.org/W2064754950","https://openalex.org/W2075433557","https://openalex.org/W2102154902","https://openalex.org/W2106568252","https://openalex.org/W2117076205","https://openalex.org/W2121916295","https://openalex.org/W2135995390","https://openalex.org/W2150104072","https://openalex.org/W2292054779","https://openalex.org/W2345857308","https://openalex.org/W2418912424","https://openalex.org/W2525389075","https://openalex.org/W2560140854","https://openalex.org/W2765596726"],"related_works":[],"abstract_inverted_index":{"Prior":[0],"research":[1],"has":[2,28],"examined":[3],"the":[4,19,49,58,82,106,110,125,142],"use":[5],"of":[6,51,60,81,144],"Social":[7],"Question":[8],"and":[9,15,48,95,104,116,127],"Answer":[10],"(Q&A)":[11],"websites":[12,23],"for":[13,21,41,45,64,129,141],"answer":[14],"help":[16],"seeking.":[17],"However,":[18],"potential":[20],"these":[22],"to":[24,98,121],"support":[25],"domain":[26],"learning":[27,44],"not":[29],"yet":[30],"been":[31],"realized.":[32],"Helping":[33],"users":[34],"write":[35],"effective":[36],"answers":[37,130],"can":[38],"be":[39,122],"beneficial":[40],"subject":[42],"area":[43],"both":[46],"answerers":[47,65,101],"recipients":[50],"answers.":[52],"In":[53,72],"this":[54],"study,":[55],"we":[56,78],"examine":[57],"utility":[59],"crowdsourced,":[61],"criteria-based":[62,107],"feedback":[63,88,145],"on":[66,131],"a":[67],"student-centered":[68],"Q&A":[69],"website,":[70],"Brainly.com.":[71],"an":[73],"experiment":[74],"with":[75,90,103,113,134,139],"55":[76],"users,":[77],"compared":[79],"perceptions":[80],"current":[83],"rating":[84],"system":[85],"against":[86],"two":[87],"designs":[89],"explicit":[91],"criteria":[92,111],"(Appropriate,":[93],"Understandable,":[94],"Generalizable).":[96],"Contrary":[97],"our":[99,135],"hypotheses,":[100],"disagreed":[102],"rejected":[105],"feedback.":[108],"Although":[109],"aligned":[112],"answerers'":[114],"goals,":[115],"crowdsourced":[117],"ratings":[118],"were":[119],"found":[120],"objectively":[123],"accurate,":[124],"norms":[126],"expectations":[128],"Brainly":[132],"conflicted":[133],"design.":[136],"We":[137],"conclude":[138],"implications":[140],"design":[143],"in":[146],"social":[147],"Q&A.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2018-06-29T00:00:00"}