{"id":"https://openalex.org/W2837908736","doi":"https://doi.org/10.1145/3213586.3226213","title":"Exploring the Impact of Elaborateness and Indirectness on User Satisfaction in a Spoken Dialogue System","display_name":"Exploring the Impact of Elaborateness and Indirectness on User Satisfaction in a Spoken Dialogue System","publication_year":2018,"publication_date":"2018-07-02","ids":{"openalex":"https://openalex.org/W2837908736","doi":"https://doi.org/10.1145/3213586.3226213","mag":"2837908736"},"language":"en","primary_location":{"id":"doi:10.1145/3213586.3226213","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3213586.3226213","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Adjunct Publication of the 26th Conference on User Modeling, Adaptation and Personalization","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058847920","display_name":"Juliana Miehle","orcid":"https://orcid.org/0000-0001-6044-5560"},"institutions":[{"id":"https://openalex.org/I196349391","display_name":"Universit\u00e4t Ulm","ror":"https://ror.org/032000t02","country_code":"DE","type":"education","lineage":["https://openalex.org/I196349391"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Juliana Miehle","raw_affiliation_strings":["Ulm University, Ulm, Germany"],"affiliations":[{"raw_affiliation_string":"Ulm University, Ulm, Germany","institution_ids":["https://openalex.org/I196349391"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110317553","display_name":"Wolfgang Minker","orcid":null},"institutions":[{"id":"https://openalex.org/I196349391","display_name":"Universit\u00e4t Ulm","ror":"https://ror.org/032000t02","country_code":"DE","type":"education","lineage":["https://openalex.org/I196349391"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Wolfgang Minker","raw_affiliation_strings":["Ulm University, Ulm , Germany"],"affiliations":[{"raw_affiliation_string":"Ulm University, Ulm , Germany","institution_ids":["https://openalex.org/I196349391"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058838995","display_name":"Stefan Ultes","orcid":"https://orcid.org/0000-0003-2667-3126"},"institutions":[{"id":"https://openalex.org/I241749","display_name":"University of Cambridge","ror":"https://ror.org/013meh722","country_code":"GB","type":"education","lineage":["https://openalex.org/I241749"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Stefan Ultes","raw_affiliation_strings":["University of Cambridge, Cambridge, United Kingdom"],"affiliations":[{"raw_affiliation_string":"University of Cambridge, Cambridge, United Kingdom","institution_ids":["https://openalex.org/I241749"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5058847920"],"corresponding_institution_ids":["https://openalex.org/I196349391"],"apc_list":null,"apc_paid":null,"fwci":0.8446,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.8013014,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"165","last_page":"172"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9957000017166138,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9957000017166138,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9901000261306763,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13083","display_name":"Advanced Text Analysis Techniques","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/style","display_name":"Style (visual arts)","score":0.6956117153167725},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.6882286071777344},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"User satisfaction","score":0.6078898310661316},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.604209840297699},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5932650566101074},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.47873231768608093},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.4374179244041443},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.42388439178466797},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4007505178451538}],"concepts":[{"id":"https://openalex.org/C2776445246","wikidata":"https://www.wikidata.org/wiki/Q1792644","display_name":"Style (visual arts)","level":2,"score":0.6956117153167725},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.6882286071777344},{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.6078898310661316},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.604209840297699},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5932650566101074},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.47873231768608093},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.4374179244041443},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.42388439178466797},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4007505178451538},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3213586.3226213","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3213586.3226213","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Adjunct Publication of the 26th Conference on User Modeling, Adaptation and Personalization","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4099999964237213,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W1495732331","https://openalex.org/W1736070634","https://openalex.org/W2005563557","https://openalex.org/W2033279128","https://openalex.org/W2068406960","https://openalex.org/W2098341227","https://openalex.org/W2114030807","https://openalex.org/W2118384389","https://openalex.org/W2139717362","https://openalex.org/W2145588856","https://openalex.org/W2159398820","https://openalex.org/W2250558341","https://openalex.org/W2250679999","https://openalex.org/W2563656189","https://openalex.org/W4391156274"],"related_works":["https://openalex.org/W3048212026","https://openalex.org/W2893969762","https://openalex.org/W317925544","https://openalex.org/W2751424329","https://openalex.org/W3216880090","https://openalex.org/W3114627777","https://openalex.org/W2914310705","https://openalex.org/W4389299097","https://openalex.org/W145924344","https://openalex.org/W2562776005"],"abstract_inverted_index":{"We":[0],"present":[1],"a":[2,13,55,85],"study":[3],"addressing":[4],"the":[5,28,57,80,89,96,100,105,108,119],"questions":[6],"of":[7,12,36,99],"how":[8],"varying":[9,49],"communication":[10,29,82,110],"styles":[11,30],"spoken":[14],"user":[15,123],"interface":[16],"are":[17],"perceived":[18],"by":[19],"users":[20],"and":[21,32,102],"whether":[22],"there":[23],"exist":[24],"global":[25],"preferences":[26],"in":[27,107],"elaborateness":[31],"indirectness.":[33],"A":[34],"total":[35],"60":[37],"participants":[38,58],"had":[39,59],"two":[40],"conversations":[41],"each":[42,66],"with":[43],"Amazon's":[44],"Alexa":[45,47],"where":[46],"used":[48],"wordings":[50],"for":[51,114,121],"its":[52],"output.":[53],"In":[54],"post-survey,":[56],"to":[60,63],"rate":[61],"statements":[62],"subjectively":[64],"assess":[65],"dialogue":[67,73,101],"as":[68,70,93,95],"well":[69,94],"indicate":[71],"which":[72],"they":[74],"preferred.":[75],"The":[76],"results":[77],"show":[78],"that":[79,104],"system's":[81,109],"style":[83,111],"has":[84],"direct":[86],"influence":[87],"on":[88],"user's":[90,97],"satisfaction":[91],"level":[92],"perception":[98],"imply":[103],"preference":[106],"is":[112],"individual":[113],"every":[115],"person.":[116],"This":[117],"emphasises":[118],"need":[120],"adaptive":[122],"interfaces.":[124]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":2}],"updated_date":"2026-03-06T13:50:29.536080","created_date":"2025-10-10T00:00:00"}