{"id":"https://openalex.org/W2810869515","doi":"https://doi.org/10.1145/3210459.3210467","title":"Linking User Requests, Developer Responses and Code Changes","display_name":"Linking User Requests, Developer Responses and Code Changes","publication_year":2018,"publication_date":"2018-06-27","ids":{"openalex":"https://openalex.org/W2810869515","doi":"https://doi.org/10.1145/3210459.3210467","mag":"2810869515"},"language":"en","primary_location":{"id":"doi:10.1145/3210459.3210467","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3210459.3210467","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 22nd International Conference on Evaluation and Assessment in Software Engineering 2018","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011391821","display_name":"Sherlock A. Licorish","orcid":"https://orcid.org/0000-0001-7318-2421"},"institutions":[{"id":"https://openalex.org/I80281795","display_name":"University of Otago","ror":"https://ror.org/01jmxt844","country_code":"NZ","type":"education","lineage":["https://openalex.org/I80281795"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Sherlock A. Licorish","raw_affiliation_strings":["Information Science Department, University of Otago, Dunedin, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Science Department, University of Otago, Dunedin, New Zealand","institution_ids":["https://openalex.org/I80281795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059887215","display_name":"Elijah Zolduoarrati","orcid":"https://orcid.org/0000-0001-6975-2890"},"institutions":[{"id":"https://openalex.org/I80281795","display_name":"University of Otago","ror":"https://ror.org/01jmxt844","country_code":"NZ","type":"education","lineage":["https://openalex.org/I80281795"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Elijah Zolduoarrati","raw_affiliation_strings":["Information Science Department, University of Otago, Dunedin, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Science Department, University of Otago, Dunedin, New Zealand","institution_ids":["https://openalex.org/I80281795"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5075963364","display_name":"Nigel Stanger","orcid":"https://orcid.org/0000-0003-3450-7443"},"institutions":[{"id":"https://openalex.org/I80281795","display_name":"University of Otago","ror":"https://ror.org/01jmxt844","country_code":"NZ","type":"education","lineage":["https://openalex.org/I80281795"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Nigel Stanger","raw_affiliation_strings":["Information Science Department, University of Otago, Dunedin, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Science Department, University of Otago, Dunedin, New Zealand","institution_ids":["https://openalex.org/I80281795"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I80281795"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"79","last_page":"89"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7076413035392761},{"id":"https://openalex.org/keywords/android","display_name":"Android (operating system)","score":0.686169445514679},{"id":"https://openalex.org/keywords/bittorrent-tracker","display_name":"BitTorrent tracker","score":0.5793174505233765},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.4706375300884247},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.46353912353515625},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.45625290274620056},{"id":"https://openalex.org/keywords/obstacle","display_name":"Obstacle","score":0.4294889569282532},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.420841783285141},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.1679486334323883}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7076413035392761},{"id":"https://openalex.org/C557433098","wikidata":"https://www.wikidata.org/wiki/Q94","display_name":"Android (operating system)","level":2,"score":0.686169445514679},{"id":"https://openalex.org/C57501372","wikidata":"https://www.wikidata.org/wiki/Q2021268","display_name":"BitTorrent tracker","level":3,"score":0.5793174505233765},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.4706375300884247},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.46353912353515625},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.45625290274620056},{"id":"https://openalex.org/C2776650193","wikidata":"https://www.wikidata.org/wiki/Q264661","display_name":"Obstacle","level":2,"score":0.4294889569282532},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.420841783285141},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.1679486334323883},{"id":"https://openalex.org/C56461940","wikidata":"https://www.wikidata.org/wiki/Q970687","display_name":"Eye tracking","level":2,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C31972630","wikidata":"https://www.wikidata.org/wiki/Q844240","display_name":"Computer vision","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3210459.3210467","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3210459.3210467","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 22nd International Conference on Evaluation and Assessment in Software Engineering 2018","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W23650822","https://openalex.org/W1574901103","https://openalex.org/W1760589239","https://openalex.org/W1975067546","https://openalex.org/W1992460156","https://openalex.org/W1995790095","https://openalex.org/W1996430422","https://openalex.org/W2010270249","https://openalex.org/W2021919995","https://openalex.org/W2069928740","https://openalex.org/W2082177508","https://openalex.org/W2112143630","https://openalex.org/W2123873494","https://openalex.org/W2126574721","https://openalex.org/W2155621631","https://openalex.org/W2162739315","https://openalex.org/W2168647111","https://openalex.org/W2213900382","https://openalex.org/W2389246322","https://openalex.org/W2515324882","https://openalex.org/W2621825256","https://openalex.org/W2771459365","https://openalex.org/W4288073915","https://openalex.org/W4288076265"],"related_works":["https://openalex.org/W2476117260","https://openalex.org/W2770531922","https://openalex.org/W1845068655","https://openalex.org/W4321354308","https://openalex.org/W3092441607","https://openalex.org/W3118244000","https://openalex.org/W3121161786","https://openalex.org/W2290299503","https://openalex.org/W3029851195","https://openalex.org/W2046884474"],"abstract_inverted_index":{"Since":[0],"software":[1,67,74,188,192],"systems":[2,39,193],"are":[3],"designed":[4],"to":[5,13,27,29,56,65,85,97,123,130,172],"satisfy":[6],"customers'":[7],"needs,":[8],"developers":[9,48,95,165],"have":[10,49,166],"an":[11,91],"obligation":[12],"address":[14],"users'":[15],"requirements":[16],"and":[17,23,37,81,120,147,158,176,191],"demands":[18],"logged":[19],"via":[20,151],"issue":[21],"trackers":[22],"other":[24],"forums.":[25],"Having":[26],"respond":[28],"a":[30,111,142],"large":[31],"number":[32],"of":[33,106],"requests":[34,146],"while":[35],"developing":[36],"perfecting":[38],"presents":[40],"prioritization":[41],"challenges,":[42],"however.":[43],"Android":[44,88,156,170],"Operating":[45],"System":[46],"(OS)":[47],"largely":[50,179],"overcome":[51],"this":[52],"obstacle":[53],"by":[54,100,117,136],"responding":[55],"specific":[57,155],"user":[58,145,182],"requests,":[59],"which":[60],"may":[61],"be":[62],"traced":[63],"back":[64],"actual":[66,131],"code":[68,133,152],"changes,":[69],"providing":[70],"lessons":[71],"for":[72,187],"the":[73,87,101,107,118,139,169],"engineering":[75,189],"community.":[76],"This":[77,126,161],"study":[78],"applies":[79],"text":[80],"data":[82],"mining":[83],"techniques":[84],"investigate":[86],"community":[89,102,119],"as":[90],"ecosystem,":[92],"exploring":[93],"how":[94],"responded":[96],"issues":[98,115],"raised":[99,116],"over":[103],"several":[104],"versions":[105,157],"OS.":[108],"Results":[109],"show":[110,141],"strong":[112],"relationship":[113,127],"between":[114,144],"developer":[121,148],"responses":[122,149],"these":[124],"issues.":[125],"also":[128],"extended":[129],"source":[132],"changes":[134,153],"made":[135],"developers.":[137],"Furthermore,":[138],"findings":[140],"correlation":[143],"enacted":[150],"across":[154],"important":[159],"functionalities.":[160],"evidence":[162],"suggests":[163],"that":[164],"invested":[167],"in":[168],"platform":[171],"guarantee":[173],"its":[174],"survival":[175],"overall":[177],"success,":[178],"through":[180],"addressing":[181],"demands.":[183],"We":[184],"outline":[185],"implications":[186],"professionals":[190],"success.":[194]},"counts_by_year":[{"year":2020,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}