{"id":"https://openalex.org/W2884849671","doi":"https://doi.org/10.1145/3209415.3209458","title":"Cross-border e-Government Services in Europe","display_name":"Cross-border e-Government Services in Europe","publication_year":2018,"publication_date":"2018-04-04","ids":{"openalex":"https://openalex.org/W2884849671","doi":"https://doi.org/10.1145/3209415.3209458","mag":"2884849671"},"language":"en","primary_location":{"id":"doi:10.1145/3209415.3209458","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3209415.3209458","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5026563387","display_name":"Tarmo Kalvet","orcid":"https://orcid.org/0000-0002-4895-4466"},"institutions":[{"id":"https://openalex.org/I111112146","display_name":"Tallinn University of Technology","ror":"https://ror.org/0443cwa12","country_code":"EE","type":"education","lineage":["https://openalex.org/I111112146"]}],"countries":["EE"],"is_corresponding":true,"raw_author_name":"Tarmo Kalvet","raw_affiliation_strings":["Tallinn University of Technology, Tallinn, Estonia"],"affiliations":[{"raw_affiliation_string":"Tallinn University of Technology, Tallinn, Estonia","institution_ids":["https://openalex.org/I111112146"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108682272","display_name":"Maarja Toots","orcid":null},"institutions":[{"id":"https://openalex.org/I111112146","display_name":"Tallinn University of Technology","ror":"https://ror.org/0443cwa12","country_code":"EE","type":"education","lineage":["https://openalex.org/I111112146"]}],"countries":["EE"],"is_corresponding":false,"raw_author_name":"Maarja Toots","raw_affiliation_strings":["Tallinn University of Technology, Tallinn, Estonia"],"affiliations":[{"raw_affiliation_string":"Tallinn University of Technology, Tallinn, Estonia","institution_ids":["https://openalex.org/I111112146"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103239339","display_name":"Anne Fleur van Veenstra","orcid":"https://orcid.org/0009-0009-4283-1172"},"institutions":[{"id":"https://openalex.org/I148297040","display_name":"Netherlands Organisation for Applied Scientific Research","ror":"https://ror.org/01bnjb948","country_code":"NL","type":"funder","lineage":["https://openalex.org/I148297040"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Anne Fleur van Veenstra","raw_affiliation_strings":["TNO, The Hague, The Netherlands"],"affiliations":[{"raw_affiliation_string":"TNO, The Hague, The Netherlands","institution_ids":["https://openalex.org/I148297040"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035386791","display_name":"Robert Krimmer","orcid":"https://orcid.org/0000-0002-0873-539X"},"institutions":[{"id":"https://openalex.org/I111112146","display_name":"Tallinn University of Technology","ror":"https://ror.org/0443cwa12","country_code":"EE","type":"education","lineage":["https://openalex.org/I111112146"]}],"countries":["EE"],"is_corresponding":false,"raw_author_name":"Robert Krimmer","raw_affiliation_strings":["Tallinn University of Technology, Tallinn, Estonia"],"affiliations":[{"raw_affiliation_string":"Tallinn University of Technology, Tallinn, Estonia","institution_ids":["https://openalex.org/I111112146"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5026563387"],"corresponding_institution_ids":["https://openalex.org/I111112146"],"apc_list":null,"apc_paid":null,"fwci":7.0659,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.96756733,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"69","last_page":"72"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9470000267028809,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.942300021648407,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/european-commission","display_name":"European commission","score":0.6972605586051941},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6949821710586548},{"id":"https://openalex.org/keywords/european-union","display_name":"European union","score":0.6460368037223816},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.6061360239982605},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5216924548149109},{"id":"https://openalex.org/keywords/commission","display_name":"Commission","score":0.4871253967285156},{"id":"https://openalex.org/keywords/public-administration","display_name":"Public administration","score":0.45215627551078796},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3600057363510132},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.35575568675994873},{"id":"https://openalex.org/keywords/international-trade","display_name":"International trade","score":0.1665360927581787},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.10820052027702332},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.08909550309181213}],"concepts":[{"id":"https://openalex.org/C3020782553","wikidata":"https://www.wikidata.org/wiki/Q8880","display_name":"European commission","level":3,"score":0.6972605586051941},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6949821710586548},{"id":"https://openalex.org/C2910001868","wikidata":"https://www.wikidata.org/wiki/Q458","display_name":"European union","level":2,"score":0.6460368037223816},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.6061360239982605},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5216924548149109},{"id":"https://openalex.org/C2776034101","wikidata":"https://www.wikidata.org/wiki/Q1509347","display_name":"Commission","level":2,"score":0.4871253967285156},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.45215627551078796},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3600057363510132},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.35575568675994873},{"id":"https://openalex.org/C155202549","wikidata":"https://www.wikidata.org/wiki/Q178803","display_name":"International trade","level":1,"score":0.1665360927581787},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.10820052027702332},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.08909550309181213},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3209415.3209458","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3209415.3209458","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W1995861785","https://openalex.org/W2026593392","https://openalex.org/W2026861302","https://openalex.org/W2095735272","https://openalex.org/W2100379340","https://openalex.org/W2122642665","https://openalex.org/W2617081647","https://openalex.org/W2781932477","https://openalex.org/W2966275481","https://openalex.org/W2997201866"],"related_works":["https://openalex.org/W2104275922","https://openalex.org/W1971020767","https://openalex.org/W2012576236","https://openalex.org/W2763466190","https://openalex.org/W4238446100","https://openalex.org/W4206750595","https://openalex.org/W2802103191","https://openalex.org/W2967455187","https://openalex.org/W2053925504","https://openalex.org/W2410950177"],"abstract_inverted_index":{"Moving":[0],"towards":[1],"the":[2,13,17,28,42,60,64,93,112,121,127],"cross-border":[3,54,61,116,131],"mobility":[4],"of":[5,12,19,32,63,95,129],"e-Government":[6,132],"services":[7,21],"is":[8],"a":[9,96,108],"political":[10],"priority":[11],"European":[14,43,50],"Union,":[15],"but":[16],"provision":[18],"such":[20],"remains":[22],"fragmented.":[23],"This":[24],"paper":[25,106],"builds":[26],"on":[27,111],"first":[29],"research":[30],"results":[31],"\"The":[33],"Once-Only":[34],"Principle":[35],"Project\"":[36],"(TOOP),":[37],"launched":[38],"in":[39],"2017":[40],"by":[41],"Commission":[44],"and":[45,58,79,83,103,123],"51":[46],"organizations":[47],"from":[48,77],"21":[49],"countries":[51],"to":[52,69],"advance":[53],"e-services":[55],"through":[56],"exploring":[57],"testing":[59],"application":[62],"once-only":[65],"principle":[66],"(OOP).":[67],"According":[68],"this":[70,86,105],"principle,":[71],"public":[72],"administrations":[73],"should":[74],"collect":[75],"information":[76,87],"citizens":[78],"businesses":[80],"only":[81],"once":[82],"then":[84],"share":[85],"with":[88,115],"other":[89],"administrative":[90],"bodies.":[91],"On":[92],"basis":[94],"literature":[97],"review,":[98],"survey,":[99],"focus":[100],"group":[101],"interviews":[102],"workshops,":[104],"presents":[107],"preliminary":[109],"take":[110],"benefits":[113],"associated":[114],"OOP,":[117],"as":[118,120],"well":[119],"barriers":[122],"drivers":[124],"that":[125],"affect":[126],"emergence":[128],"OOP-based":[130],"services.":[133]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2018-08-03T00:00:00"}
