{"id":"https://openalex.org/W2806303847","doi":"https://doi.org/10.1145/3209281.3209364","title":"Government social media communications during zika health crisis","display_name":"Government social media communications during zika health crisis","publication_year":2018,"publication_date":"2018-05-30","ids":{"openalex":"https://openalex.org/W2806303847","doi":"https://doi.org/10.1145/3209281.3209364","mag":"2806303847"},"language":"en","primary_location":{"id":"doi:10.1145/3209281.3209364","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3209281.3209364","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031796272","display_name":"Loni Hagen","orcid":"https://orcid.org/0000-0002-6532-0852"},"institutions":[{"id":"https://openalex.org/I2613432","display_name":"University of South Florida","ror":"https://ror.org/032db5x82","country_code":"US","type":"education","lineage":["https://openalex.org/I2613432"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Loni Hagen","raw_affiliation_strings":["University of South Florida"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of South Florida","institution_ids":["https://openalex.org/I2613432"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029524910","display_name":"Ryan Scharf","orcid":null},"institutions":[{"id":"https://openalex.org/I4210121988","display_name":"Film Independent","ror":"https://ror.org/036cy3843","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210121988"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ryan Scharf","raw_affiliation_strings":["Independent scholar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Independent scholar","institution_ids":["https://openalex.org/I4210121988"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046169483","display_name":"Stephen Neely","orcid":"https://orcid.org/0000-0001-9802-0859"},"institutions":[{"id":"https://openalex.org/I2613432","display_name":"University of South Florida","ror":"https://ror.org/032db5x82","country_code":"US","type":"education","lineage":["https://openalex.org/I2613432"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Stephen Neely","raw_affiliation_strings":["University of South Florida"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of South Florida","institution_ids":["https://openalex.org/I2613432"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072387810","display_name":"Thomas E. Keller","orcid":"https://orcid.org/0000-0002-9198-5073"},"institutions":[{"id":"https://openalex.org/I2613432","display_name":"University of South Florida","ror":"https://ror.org/032db5x82","country_code":"US","type":"education","lineage":["https://openalex.org/I2613432"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Thomas Keller","raw_affiliation_strings":["University of South Florida"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of South Florida","institution_ids":["https://openalex.org/I2613432"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.3857,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.92219451,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"10"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9914000034332275,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/popularity","display_name":"Popularity","score":0.7532743811607361},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.7295587062835693},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.7251012921333313},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.6286672353744507},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.5709168910980225},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5082446932792664},{"id":"https://openalex.org/keywords/local-government","display_name":"Local government","score":0.5077062845230103},{"id":"https://openalex.org/keywords/crisis-management","display_name":"Crisis management","score":0.47541171312332153},{"id":"https://openalex.org/keywords/state","display_name":"State (computer science)","score":0.44356322288513184},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.41374409198760986},{"id":"https://openalex.org/keywords/public-administration","display_name":"Public administration","score":0.38215088844299316},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.07503834366798401}],"concepts":[{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.7532743811607361},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.7295587062835693},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7251012921333313},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.6286672353744507},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.5709168910980225},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5082446932792664},{"id":"https://openalex.org/C2778719706","wikidata":"https://www.wikidata.org/wiki/Q6501447","display_name":"Local government","level":2,"score":0.5077062845230103},{"id":"https://openalex.org/C2780851881","wikidata":"https://www.wikidata.org/wiki/Q1141276","display_name":"Crisis management","level":2,"score":0.47541171312332153},{"id":"https://openalex.org/C48103436","wikidata":"https://www.wikidata.org/wiki/Q599031","display_name":"State (computer science)","level":2,"score":0.44356322288513184},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.41374409198760986},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.38215088844299316},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.07503834366798401},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3209281.3209364","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3209281.3209364","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.41999998688697815,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":51,"referenced_works":["https://openalex.org/W12537586","https://openalex.org/W1512478349","https://openalex.org/W1584883483","https://openalex.org/W1632728959","https://openalex.org/W1814023381","https://openalex.org/W1840875790","https://openalex.org/W1920307802","https://openalex.org/W1961493246","https://openalex.org/W1963015513","https://openalex.org/W1986277547","https://openalex.org/W2001653897","https://openalex.org/W2002943402","https://openalex.org/W2026971572","https://openalex.org/W2041653115","https://openalex.org/W2065893400","https://openalex.org/W2071102766","https://openalex.org/W2083960138","https://openalex.org/W2096870307","https://openalex.org/W2108961588","https://openalex.org/W2117364842","https://openalex.org/W2129382519","https://openalex.org/W2130673724","https://openalex.org/W2134624036","https://openalex.org/W2150545684","https://openalex.org/W2151914486","https://openalex.org/W2151936673","https://openalex.org/W2153272781","https://openalex.org/W2217723226","https://openalex.org/W2340643446","https://openalex.org/W2342891290","https://openalex.org/W2425780833","https://openalex.org/W2476215181","https://openalex.org/W2479001578","https://openalex.org/W2507294229","https://openalex.org/W2522792844","https://openalex.org/W2574171125","https://openalex.org/W2601604986","https://openalex.org/W2606150294","https://openalex.org/W2747288535","https://openalex.org/W2758306703","https://openalex.org/W2766730299","https://openalex.org/W2769352809","https://openalex.org/W2966379544","https://openalex.org/W2999798610","https://openalex.org/W3106876822","https://openalex.org/W3122929941","https://openalex.org/W4234113797","https://openalex.org/W4285719527","https://openalex.org/W6640247504","https://openalex.org/W6739949170","https://openalex.org/W7066393057"],"related_works":["https://openalex.org/W2093123876","https://openalex.org/W4388192780","https://openalex.org/W2494908829","https://openalex.org/W2077138927","https://openalex.org/W2289531491","https://openalex.org/W4239790020","https://openalex.org/W2128583788","https://openalex.org/W1579237537","https://openalex.org/W1593672967","https://openalex.org/W2100334604"],"abstract_inverted_index":{"While":[0],"the":[1,69,81,87,130,144,170],"expectation":[2],"for":[3,40,105],"public":[4,149,171],"officials":[5],"and":[6,46,76,110,125,141,151,165,176],"government":[7,29,78,163],"agencies":[8,101,164],"to":[9,27,52,62,138,157],"adopt":[10],"social":[11,57,178],"media":[12,179],"is":[13],"high,":[14],"significant":[15],"questions":[16,36],"remain":[17],"regarding":[18],"how":[19,162,177],"these":[20,64],"tools":[21],"can":[22],"be":[23,135],"most":[24],"effectively":[25],"leveraged":[26,126],"facilitate":[28],"communication":[30],"efforts":[31],"under":[32],"crisis":[33],"conditions.":[34],"These":[35],"are":[37],"more":[38],"puzzling":[39],"local":[41,77,93],"governments":[42,94],"where":[43],"unsupportive":[44],"culture":[45],"a":[47],"lack":[48],"of":[49,56,71,136,146,161,174,185],"resources":[50],"tend":[51],"discourage":[53],"active":[54],"use":[55,70,103],"media.":[58],"In":[59],"an":[60],"effort":[61],"address":[63],"issues,":[65],"this":[66],"article":[67],"examines":[68],"Twitter":[72,104],"by":[73],"federal,":[74],"state,":[75],"actors":[79],"during":[80,129,172],"2015--2016":[82],"Zika":[83],"virus":[84],"outbreak":[85],"in":[86,120,143],"United":[88],"States.":[89],"We":[90],"learned":[91],"that":[92],"have":[95],"smaller":[96],"network":[97,115],"sizes.":[98,116],"Federal":[99],"level":[100],"frequently":[102],"information":[106],"provision,":[107],"using":[108],"URLs":[109],"images":[111],"while":[112],"leveraging":[113],"large":[114,123],"Elected":[117],"office":[118],"holders,":[119],"general,":[121],"managed":[122],"networks,":[124],"their":[127],"popularity":[128],"crisis.":[131],"This":[132],"analysis":[133],"will":[134],"interest":[137],"both":[139],"scholars":[140],"practitioners":[142],"areas":[145],"emergency":[147],"management,":[148],"administration,":[150],"political":[152,166],"science,":[153],"as":[154],"it":[155],"helps":[156],"deepen":[158],"our":[159],"understanding":[160],"leaders":[167],"engage":[168],"with":[169],"times":[173],"crisis,":[175],"usage":[180],"differs":[181],"across":[182],"various":[183],"levels":[184],"government.":[186]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":3}],"updated_date":"2026-07-30T17:31:21.811387","created_date":"2025-10-10T00:00:00"}
