{"id":"https://openalex.org/W2808450727","doi":"https://doi.org/10.1145/3196709.3196730","title":"Investigating How Experienced UX Designers Effectively Work with Machine Learning","display_name":"Investigating How Experienced UX Designers Effectively Work with Machine Learning","publication_year":2018,"publication_date":"2018-06-08","ids":{"openalex":"https://openalex.org/W2808450727","doi":"https://doi.org/10.1145/3196709.3196730","mag":"2808450727"},"language":"en","primary_location":{"id":"doi:10.1145/3196709.3196730","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3196709.3196730","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3196709.3196730","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 Designing Interactive Systems Conference","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3196709.3196730","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017881649","display_name":"Qian Yang","orcid":"https://orcid.org/0000-0002-3548-2535"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Qian Yang","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048853169","display_name":"Alex Scuito","orcid":null},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Alex Scuito","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068413510","display_name":"John Zimmerman","orcid":"https://orcid.org/0000-0001-5299-8157"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"John Zimmerman","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078288310","display_name":"Jodi Forlizzi","orcid":"https://orcid.org/0000-0002-7161-075X"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jodi Forlizzi","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5108044002","display_name":"Aaron Steinfeld","orcid":"https://orcid.org/0000-0003-2274-0053"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Aaron Steinfeld","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5017881649"],"corresponding_institution_ids":["https://openalex.org/I74973139"],"apc_list":null,"apc_paid":null,"fwci":14.3582,"has_fulltext":true,"cited_by_count":215,"citation_normalized_percentile":{"value":0.99322353,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"585","last_page":"596"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9865999817848206,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9818999767303467,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.6927237510681152},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6514903903007507},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5322228670120239},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.53107088804245},{"id":"https://openalex.org/keywords/face","display_name":"Face (sociological concept)","score":0.5102753639221191},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4390202760696411},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.20671400427818298},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.07567903399467468}],"concepts":[{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.6927237510681152},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6514903903007507},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5322228670120239},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.53107088804245},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.5102753639221191},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4390202760696411},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.20671400427818298},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.07567903399467468},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3196709.3196730","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3196709.3196730","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3196709.3196730","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 Designing Interactive Systems Conference","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3196709.3196730","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3196709.3196730","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3196709.3196730","source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 Designing Interactive Systems Conference","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.4099999964237213,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[{"id":"https://openalex.org/G2020726083","display_name":"NRI: FND: Human-Robot Collaboration with Distributed and Embodied Intelligence","funder_award_id":"1734456","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"},{"id":"https://openalex.org/G6877877009","display_name":null,"funder_award_id":"90RE5011","funder_id":"https://openalex.org/F4320337604","funder_display_name":"National Institute on Disability, Independent Living, and Rehabilitation Research"},{"id":"https://openalex.org/G6894402473","display_name":null,"funder_award_id":"Fellowship","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"},{"id":"https://openalex.org/G848032724","display_name":null,"funder_award_id":"Science","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"},{"id":"https://openalex.org/G882149030","display_name":null,"funder_award_id":"SES 1734456","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"},{"id":"https://openalex.org/F4320337604","display_name":"National Institute on Disability, Independent Living, and Rehabilitation Research","ror":"https://ror.org/033jnv181"},{"id":"https://openalex.org/F4320337968","display_name":"Center for Machine Learning and Health, School of Computer Science, Carnegie Mellon University","ror":null}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2808450727.pdf","grobid_xml":"https://content.openalex.org/works/W2808450727.grobid-xml"},"referenced_works_count":24,"referenced_works":["https://openalex.org/W67011371","https://openalex.org/W93976279","https://openalex.org/W173022009","https://openalex.org/W575598456","https://openalex.org/W2005643425","https://openalex.org/W2045510465","https://openalex.org/W2077116293","https://openalex.org/W2119170250","https://openalex.org/W2126520272","https://openalex.org/W2127089424","https://openalex.org/W2137940381","https://openalex.org/W2154157725","https://openalex.org/W2160785464","https://openalex.org/W2294125113","https://openalex.org/W2296370947","https://openalex.org/W2345597971","https://openalex.org/W2417717420","https://openalex.org/W2568476927","https://openalex.org/W2611748211","https://openalex.org/W2772689190","https://openalex.org/W2778353693","https://openalex.org/W2795398890","https://openalex.org/W2902521978","https://openalex.org/W4240996659"],"related_works":["https://openalex.org/W138768472","https://openalex.org/W2806948274","https://openalex.org/W4224032630","https://openalex.org/W3163321199","https://openalex.org/W2320068085","https://openalex.org/W4293198839","https://openalex.org/W2045235295","https://openalex.org/W2971404056","https://openalex.org/W2012552426","https://openalex.org/W4249874437"],"abstract_inverted_index":{"Machine":[0],"learning":[1,68],"(ML)":[2],"plays":[3],"an":[4],"increasingly":[5],"important":[6],"role":[7],"in":[8,19,89,115,127],"improving":[9],"a":[10,105],"user's":[11],"experience.":[12],"However,":[13],"most":[14,84],"UX":[15,41,118,130],"practitioners":[16],"face":[17],"challenges":[18],"understanding":[20],"ML's":[21],"capabilities":[22],"or":[23],"envisioning":[24],"what":[25,98],"it":[26],"might":[27],"be.":[28],"We":[29,47,108],"interviewed":[30],"13":[31],"designers":[32,131],"who":[33],"had":[34],"many":[35],"years":[36],"of":[37,42,112,117,129],"experience":[38],"designing":[39],"the":[40,83,110],"ML-enhanced":[43],"products":[44],"and":[45,101,120],"services.":[46],"probed":[48],"them":[49,74],"to":[50,81,95,99],"characterize":[51],"their":[52],"practices.":[53],"They":[54],"shared":[55],"they":[56,66,87,103],"do":[57,65],"not":[58],"view":[59],"themselves":[60],"as":[61,121],"ML":[62,71],"experts,":[63],"nor":[64],"think":[67],"more":[69],"about":[70],"would":[72],"make":[73,100],"better":[75],"designers.":[76],"Instead,":[77],"our":[78],"participants":[79],"appeared":[80],"be":[82],"successful":[85],"when":[86,102],"engaged":[88],"ongoing":[90],"collaboration":[91],"with":[92,133],"data":[93],"scientists":[94],"help":[96],"envision":[97],"embraced":[104],"data-centric":[106],"culture.":[107],"discuss":[109],"implications":[111],"these":[113],"findings":[114],"terms":[116],"education":[119],"opportunities":[122],"for":[123],"additional":[124],"design":[125],"research":[126],"support":[128],"working":[132],"ML.":[134]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":22},{"year":2024,"cited_by_count":39},{"year":2023,"cited_by_count":48},{"year":2022,"cited_by_count":28},{"year":2021,"cited_by_count":39},{"year":2020,"cited_by_count":18},{"year":2019,"cited_by_count":14},{"year":2018,"cited_by_count":5}],"updated_date":"2026-03-16T09:10:04.655348","created_date":"2025-10-10T00:00:00"}
