{"id":"https://openalex.org/W2807909733","doi":"https://doi.org/10.1145/3180155.3182521","title":"Understanding the factors for fast answers in technical Q&A websites","display_name":"Understanding the factors for fast answers in technical Q&A websites","publication_year":2018,"publication_date":"2018-05-27","ids":{"openalex":"https://openalex.org/W2807909733","doi":"https://doi.org/10.1145/3180155.3182521","mag":"2807909733"},"language":"en","primary_location":{"id":"doi:10.1145/3180155.3182521","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3180155.3182521","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 40th International Conference on Software Engineering","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100664833","display_name":"Shaowei Wang","orcid":"https://orcid.org/0000-0003-3823-1771"},"institutions":[{"id":"https://openalex.org/I204722609","display_name":"Queen's University","ror":"https://ror.org/02y72wh86","country_code":"CA","type":"education","lineage":["https://openalex.org/I204722609"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Shaowei Wang","raw_affiliation_strings":["Queen's University, Canada"],"affiliations":[{"raw_affiliation_string":"Queen's University, Canada","institution_ids":["https://openalex.org/I204722609"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069372430","display_name":"Tse-Hsun Chen","orcid":"https://orcid.org/0000-0003-4027-0905"},"institutions":[{"id":"https://openalex.org/I60158472","display_name":"Concordia University","ror":"https://ror.org/0420zvk78","country_code":"CA","type":"education","lineage":["https://openalex.org/I60158472"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Tse-Hsun Chen","raw_affiliation_strings":["Concordia University, Canada"],"affiliations":[{"raw_affiliation_string":"Concordia University, Canada","institution_ids":["https://openalex.org/I60158472"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5091586373","display_name":"Ahmed E. Hassan","orcid":"https://orcid.org/0000-0001-7749-5513"},"institutions":[{"id":"https://openalex.org/I204722609","display_name":"Queen's University","ror":"https://ror.org/02y72wh86","country_code":"CA","type":"education","lineage":["https://openalex.org/I204722609"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Ahmed E. Hassan","raw_affiliation_strings":["Queen's University, Canada"],"affiliations":[{"raw_affiliation_string":"Queen's University, Canada","institution_ids":["https://openalex.org/I204722609"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5100664833"],"corresponding_institution_ids":["https://openalex.org/I204722609"],"apc_list":null,"apc_paid":null,"fwci":4.7123,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.95465488,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"884","last_page":"884"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9708999991416931,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/incentive","display_name":"Incentive","score":0.773405909538269},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6731091737747192},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.629766583442688},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.606894850730896},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5536113381385803},{"id":"https://openalex.org/keywords/user-engagement","display_name":"User engagement","score":0.4961903691291809},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.37129539251327515},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3276170492172241}],"concepts":[{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.773405909538269},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6731091737747192},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.629766583442688},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.606894850730896},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5536113381385803},{"id":"https://openalex.org/C2984870255","wikidata":"https://www.wikidata.org/wiki/Q5196451","display_name":"User engagement","level":2,"score":0.4961903691291809},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37129539251327515},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3276170492172241},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3180155.3182521","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3180155.3182521","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 40th International Conference on Software Engineering","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5699999928474426}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":1,"referenced_works":["https://openalex.org/W2765212458"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W3122391694","https://openalex.org/W3125280098","https://openalex.org/W3021061903","https://openalex.org/W2177719234","https://openalex.org/W2015192756","https://openalex.org/W1584420410","https://openalex.org/W2377126220","https://openalex.org/W2120815133","https://openalex.org/W3079391680"],"abstract_inverted_index":{"Technical":[0],"questions":[1,54],"and":[2,70,96],"answers":[3,74],"(Q&A)":[4],"websites":[5],"accumulate":[6],"a":[7],"significant":[8],"amount":[9],"of":[10,72,76,81,86],"knowledge":[11],"from":[12,33],"users.":[13],"Developers":[14],"are":[15,24,56],"especially":[16],"active":[17],"on":[18,67,100],"these":[19],"Q&A":[20,39,102],"websites,":[21],"since":[22],"developers":[23],"constantly":[25],"facing":[26],"new":[27],"development":[28],"challenges":[29],"that":[30,55],"require":[31],"help":[32],"other":[34],"experts.":[35],"Over":[36],"the":[37,61,68,73,78,84,93],"years,":[38],"website":[40],"designers":[41],"have":[42],"derived":[43],"several":[44],"incentive":[45,63],"systems":[46,64],"(e.g.,":[47],"gamification)":[48],"to":[49,52],"encourage":[50],"users":[51],"answer":[53,89],"posted":[57],"by":[58],"others.":[59],"However,":[60],"current":[62],"primarily":[65],"focus":[66],"quantity":[69],"quality":[71],"instead":[75],"encouraging":[77],"rapid":[79],"answering":[80],"questions.":[82],"Improving":[83],"speed":[85],"getting":[87],"an":[88],"can":[90],"significantly":[91],"improve":[92],"user":[94,98],"experience":[95],"increase":[97],"engagement":[99],"such":[101],"websites.":[103]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}