{"id":"https://openalex.org/W2797120932","doi":"https://doi.org/10.1145/3178876.3186174","title":"Mining E-Commerce Query Relations using Customer Interaction Networks","display_name":"Mining E-Commerce Query Relations using Customer Interaction Networks","publication_year":2018,"publication_date":"2018-01-01","ids":{"openalex":"https://openalex.org/W2797120932","doi":"https://doi.org/10.1145/3178876.3186174","mag":"2797120932"},"language":"en","primary_location":{"id":"doi:10.1145/3178876.3186174","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3178876.3186174","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 World Wide Web Conference on World Wide Web  - WWW '18","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3178876.3186174","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5052463345","display_name":"Bijaya Adhikari","orcid":"https://orcid.org/0000-0001-8409-8073"},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Bijaya Adhikari","raw_affiliation_strings":["Virginia Tech, Blacksburg, VA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Virginia Tech, Blacksburg, VA, USA","institution_ids":["https://openalex.org/I859038795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001811638","display_name":"Parikshit Sondhi","orcid":null},"institutions":[{"id":"https://openalex.org/I1330693074","display_name":"Walmart (United States)","ror":"https://ror.org/04j0gge90","country_code":"US","type":"company","lineage":["https://openalex.org/I1330693074"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Parikshit Sondhi","raw_affiliation_strings":["WalmartLabs, Sunnyvale, CA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"WalmartLabs, Sunnyvale, CA, USA","institution_ids":["https://openalex.org/I1330693074"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085108258","display_name":"Wenke Zhang","orcid":"https://orcid.org/0000-0002-4569-6035"},"institutions":[{"id":"https://openalex.org/I1330693074","display_name":"Walmart (United States)","ror":"https://ror.org/04j0gge90","country_code":"US","type":"company","lineage":["https://openalex.org/I1330693074"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Wenke Zhang","raw_affiliation_strings":["WalmartLabs, Sunnyvale, CA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"WalmartLabs, Sunnyvale, CA, USA","institution_ids":["https://openalex.org/I1330693074"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102792137","display_name":"Mohit Sharma","orcid":"https://orcid.org/0000-0002-5680-9111"},"institutions":[{"id":"https://openalex.org/I1330693074","display_name":"Walmart (United States)","ror":"https://ror.org/04j0gge90","country_code":"US","type":"company","lineage":["https://openalex.org/I1330693074"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mohit Sharma","raw_affiliation_strings":["WalmartLabs, Sunnyvale, CA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"WalmartLabs, Sunnyvale, CA, USA","institution_ids":["https://openalex.org/I1330693074"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061110232","display_name":"B. Aditya Prakash","orcid":"https://orcid.org/0000-0002-3252-455X"},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"B. Aditya Prakash","raw_affiliation_strings":["Virginia Tech, Blacksburg, VA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Virginia Tech, Blacksburg, VA, USA","institution_ids":["https://openalex.org/I859038795"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.4614,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.62009705,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"1805","last_page":"1814"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10064","display_name":"Complex Network Analysis Techniques","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/3109","display_name":"Statistical and Nonlinear Physics"},"field":{"id":"https://openalex.org/fields/31","display_name":"Physics and Astronomy"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10064","display_name":"Complex Network Analysis Techniques","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/3109","display_name":"Statistical and Nonlinear Physics"},"field":{"id":"https://openalex.org/fields/31","display_name":"Physics and Astronomy"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7837409377098083},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.6478369235992432},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5611811876296997},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.5601856708526611},{"id":"https://openalex.org/keywords/web-query-classification","display_name":"Web query classification","score":0.5354502201080322},{"id":"https://openalex.org/keywords/web-search-query","display_name":"Web search query","score":0.5331418514251709},{"id":"https://openalex.org/keywords/aka","display_name":"AKA","score":0.509070098400116},{"id":"https://openalex.org/keywords/sargable","display_name":"Sargable","score":0.46567079424858093},{"id":"https://openalex.org/keywords/query-expansion","display_name":"Query expansion","score":0.4383094608783722},{"id":"https://openalex.org/keywords/search-engine","display_name":"Search engine","score":0.3760432004928589},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.3694794774055481},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.10345393419265747}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7837409377098083},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.6478369235992432},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5611811876296997},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.5601856708526611},{"id":"https://openalex.org/C118689300","wikidata":"https://www.wikidata.org/wiki/Q7978614","display_name":"Web query classification","level":4,"score":0.5354502201080322},{"id":"https://openalex.org/C164120249","wikidata":"https://www.wikidata.org/wiki/Q995982","display_name":"Web search query","level":3,"score":0.5331418514251709},{"id":"https://openalex.org/C121158502","wikidata":"https://www.wikidata.org/wiki/Q4652161","display_name":"AKA","level":2,"score":0.509070098400116},{"id":"https://openalex.org/C192939062","wikidata":"https://www.wikidata.org/wiki/Q104840822","display_name":"Sargable","level":4,"score":0.46567079424858093},{"id":"https://openalex.org/C99016210","wikidata":"https://www.wikidata.org/wiki/Q5488129","display_name":"Query expansion","level":2,"score":0.4383094608783722},{"id":"https://openalex.org/C97854310","wikidata":"https://www.wikidata.org/wiki/Q19541","display_name":"Search engine","level":2,"score":0.3760432004928589},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.3694794774055481},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.10345393419265747},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3178876.3186174","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3178876.3186174","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 World Wide Web Conference on World Wide Web  - WWW '18","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3178876.3186174","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3178876.3186174","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 World Wide Web Conference on World Wide Web  - WWW '18","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.4099999964237213,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320338287","display_name":"Oak Ridge National Laboratory","ror":"https://ror.org/01qz5mb56"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W1501981338","https://openalex.org/W1504598460","https://openalex.org/W1543542044","https://openalex.org/W1564094940","https://openalex.org/W1573579329","https://openalex.org/W1680189815","https://openalex.org/W1854214752","https://openalex.org/W1919479438","https://openalex.org/W1971421925","https://openalex.org/W1972645849","https://openalex.org/W1973867972","https://openalex.org/W1976969221","https://openalex.org/W1993803315","https://openalex.org/W2018838261","https://openalex.org/W2019099268","https://openalex.org/W2022891825","https://openalex.org/W2027684023","https://openalex.org/W2032273054","https://openalex.org/W2033193852","https://openalex.org/W2040956707","https://openalex.org/W2051009771","https://openalex.org/W2056767790","https://openalex.org/W2061820396","https://openalex.org/W2069870183","https://openalex.org/W2098266052","https://openalex.org/W2098759550","https://openalex.org/W2108858998","https://openalex.org/W2117079628","https://openalex.org/W2127800791","https://openalex.org/W2131681506","https://openalex.org/W2132613313","https://openalex.org/W2139694940","https://openalex.org/W2144882256","https://openalex.org/W2151936673","https://openalex.org/W2160411082","https://openalex.org/W2160555926","https://openalex.org/W2164594745","https://openalex.org/W2175110005","https://openalex.org/W2336445533","https://openalex.org/W2950468916","https://openalex.org/W2963122331","https://openalex.org/W2997134027","https://openalex.org/W3118655244","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2096359267","https://openalex.org/W2901901036","https://openalex.org/W2026738364","https://openalex.org/W2093300859","https://openalex.org/W2124814993","https://openalex.org/W2013069866","https://openalex.org/W1793997780","https://openalex.org/W2572349046","https://openalex.org/W2113390685","https://openalex.org/W1560919561"],"abstract_inverted_index":{"Customer":[0,18],"Interaction":[1],"Networks":[2],"(CINs)":[3],"are":[4],"a":[5,25,36,47,61],"natural":[6],"framework":[7],"for":[8,142,154],"representing":[9],"and":[10,41,82,91,158],"mining":[11],"customer":[12],"interactions":[13,19,80],"with":[14,21,46,67],"E-Commerce":[15],"search":[16,109,152],"engines.":[17],"begin":[20,98],"the":[22,55,74,101,114,161,170],"submission":[23],"of":[24,38,103,175],"query":[26,42,63],"formulated":[27],"based":[28,128,146],"on":[29,130,147,173],"an":[30,71],"initial":[31],"product":[32,39,48,57,76,108],"intent,":[33],"followed":[34],"by":[35,99,117],"sequence":[37],"engagement":[40],"reformulation":[43],"actions.":[44],"Engagement":[45],"(e.g.":[49],"clicks)":[50],"indicates":[51,64],"its":[52],"relevance":[53],"to":[54,60,87,122],"customer\u00bbs":[56,75],"intent.":[58,77],"Reformulation":[59],"new":[62],"either":[65],"dissatisfaction":[66],"current":[68],"results,":[69],"or":[70],"evolution":[72],"in":[73],"Analyzing":[78],"such":[79],"within":[81],"across":[83],"sessions,":[84],"enables":[85],"us":[86],"discover":[88],"various":[89],"query-query":[90],"query-product":[92],"relationships.":[93],"In":[94],"this":[95],"work,":[96],"we":[97],"studying":[100],"properties":[102,115],"CINs":[104,118],"developed":[105],"using":[106],"Walmart.com\u00bbs":[107],"logs.":[110],"We":[111,134],"observe":[112],"that":[113],"exhibited":[116],"make":[119],"it":[120],"possible":[121],"mine":[123],"intent":[124],"relationships":[125],"between":[126],"queries":[127,145,166],"purely":[129],"their":[131],"structural":[132],"information.":[133],"show":[135],"how":[136],"these":[137],"relations":[138],"can":[139],"be":[140],"exploited":[141],"a)":[143],"clustering":[144],"intents,":[148],"b)":[149],"significantly":[150],"improve":[151],"quality":[153],"poorly":[155],"performing":[156],"queries,":[157],"c)":[159],"identify":[160],"most":[162],"influential":[163],"(aka.":[164],"\u00bbcritical\u00bb)":[165],"whose":[167],"performance":[168,174],"have":[169],"highest":[171],"impact":[172],"other":[176],"queries.":[177]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}