{"id":"https://openalex.org/W2796158690","doi":"https://doi.org/10.1145/3173574.3173803","title":"Digital Payment and Its Discontents","display_name":"Digital Payment and Its Discontents","publication_year":2018,"publication_date":"2018-04-20","ids":{"openalex":"https://openalex.org/W2796158690","doi":"https://doi.org/10.1145/3173574.3173803","mag":"2796158690"},"language":"en","primary_location":{"id":"doi:10.1145/3173574.3173803","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3173574.3173803","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058437817","display_name":"Joyojeet Pal","orcid":"https://orcid.org/0000-0002-9076-2046"},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Joyojeet Pal","raw_affiliation_strings":["University of Michigan, Ann Arbor, MI, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Michigan, Ann Arbor, MI, USA","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046684979","display_name":"Priyank Chandra","orcid":"https://orcid.org/0000-0003-4024-8871"},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Priyank Chandra","raw_affiliation_strings":["University of Michigan, Ann Arbor, MI, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Michigan, Ann Arbor, MI, USA","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075232658","display_name":"Vaishnav Kameswaran","orcid":"https://orcid.org/0000-0003-1519-8956"},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Vaishnav Kameswaran","raw_affiliation_strings":["University of Michigan, Ann Arbor, MI, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Michigan, Ann Arbor, MI, USA","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079380625","display_name":"Aakanksha Parameshwar","orcid":null},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Aakanksha Parameshwar","raw_affiliation_strings":["University of Michigan, Ann Arbor, MI, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Michigan, Ann Arbor, MI, USA","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Sneha Joshi","orcid":null},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sneha Joshi","raw_affiliation_strings":["University of Michigan, Ann Arbor, MI, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Michigan, Ann Arbor, MI, USA","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5056968920","display_name":"Aditya Johri","orcid":"https://orcid.org/0000-0001-9018-7574"},"institutions":[{"id":"https://openalex.org/I162714631","display_name":"George Mason University","ror":"https://ror.org/02jqj7156","country_code":"US","type":"education","lineage":["https://openalex.org/I162714631"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Aditya Johri","raw_affiliation_strings":["George Mason University, Fairfax, VA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"George Mason University, Fairfax, VA, USA","institution_ids":["https://openalex.org/I162714631"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":13.1006,"has_fulltext":false,"cited_by_count":62,"citation_normalized_percentile":{"value":0.99571686,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"13"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9613000154495239,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9613000154495239,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12786","display_name":"Innovation and Socioeconomic Development","score":0.9609000086784363,"subfield":{"id":"https://openalex.org/subfields/1403","display_name":"Business and International Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9509000182151794,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.7838184833526611},{"id":"https://openalex.org/keywords/cash","display_name":"Cash","score":0.5472689270973206},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5470046997070312},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5321946144104004},{"id":"https://openalex.org/keywords/mobile-payment","display_name":"Mobile payment","score":0.490211546421051},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.48291894793510437},{"id":"https://openalex.org/keywords/digital-currency","display_name":"Digital currency","score":0.4787813425064087},{"id":"https://openalex.org/keywords/productivity","display_name":"Productivity","score":0.44700998067855835},{"id":"https://openalex.org/keywords/electronic-money","display_name":"Electronic money","score":0.42918848991394043},{"id":"https://openalex.org/keywords/commerce","display_name":"Commerce","score":0.4158513844013214},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.38344401121139526},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.298450231552124},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.19717547297477722},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.09160870313644409}],"concepts":[{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.7838184833526611},{"id":"https://openalex.org/C2778083465","wikidata":"https://www.wikidata.org/wiki/Q693464","display_name":"Cash","level":2,"score":0.5472689270973206},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5470046997070312},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5321946144104004},{"id":"https://openalex.org/C160949748","wikidata":"https://www.wikidata.org/wiki/Q1365703","display_name":"Mobile payment","level":3,"score":0.490211546421051},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.48291894793510437},{"id":"https://openalex.org/C48220719","wikidata":"https://www.wikidata.org/wiki/Q10836209","display_name":"Digital currency","level":3,"score":0.4787813425064087},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.44700998067855835},{"id":"https://openalex.org/C122941539","wikidata":"https://www.wikidata.org/wiki/Q10836209","display_name":"Electronic money","level":3,"score":0.42918848991394043},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.4158513844013214},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.38344401121139526},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.298450231552124},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.19717547297477722},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.09160870313644409},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3173574.3173803","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3173574.3173803","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.8100000023841858}],"awards":[{"id":"https://openalex.org/G3433727181","display_name":"RAPID: Collaborative Research: Technology Adoption during Environmental Jolts: Mobile Phone Use and Digital Services Appropriation during India's Demonetization Crisis","funder_award_id":"1733634","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"},{"id":"https://openalex.org/G6202146692","display_name":"RAPID: Collaborative Research: Technology Adoption during Environmental Jolts: Mobile Phone Use and Digital Services Appropriation during India's Demonetization Crisis","funder_award_id":"1734014","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":48,"referenced_works":["https://openalex.org/W133927714","https://openalex.org/W189620268","https://openalex.org/W1485699079","https://openalex.org/W1498112155","https://openalex.org/W1552217011","https://openalex.org/W1556808170","https://openalex.org/W1598864163","https://openalex.org/W1970325053","https://openalex.org/W1973654206","https://openalex.org/W1999522461","https://openalex.org/W2002318676","https://openalex.org/W2020462315","https://openalex.org/W2020930190","https://openalex.org/W2022473238","https://openalex.org/W2027243936","https://openalex.org/W2030791264","https://openalex.org/W2073377195","https://openalex.org/W2075627413","https://openalex.org/W2082166612","https://openalex.org/W2101298895","https://openalex.org/W2110782031","https://openalex.org/W2112023461","https://openalex.org/W2114333852","https://openalex.org/W2139464545","https://openalex.org/W2145598473","https://openalex.org/W2146475189","https://openalex.org/W2281528595","https://openalex.org/W2344918312","https://openalex.org/W2514542987","https://openalex.org/W2569181695","https://openalex.org/W2591195692","https://openalex.org/W2606586498","https://openalex.org/W2610304208","https://openalex.org/W2610576994","https://openalex.org/W2611173295","https://openalex.org/W2611515421","https://openalex.org/W2615943270","https://openalex.org/W2624399349","https://openalex.org/W2740996113","https://openalex.org/W2745931006","https://openalex.org/W2752525553","https://openalex.org/W2763434749","https://openalex.org/W2768447369","https://openalex.org/W2969575467","https://openalex.org/W3022339544","https://openalex.org/W3125511954","https://openalex.org/W4207014106","https://openalex.org/W4289253876"],"related_works":["https://openalex.org/W342241368","https://openalex.org/W1815903729","https://openalex.org/W2619218606","https://openalex.org/W2933038911","https://openalex.org/W2262119830","https://openalex.org/W2756869663","https://openalex.org/W4322194723","https://openalex.org/W2916474390","https://openalex.org/W2953262589","https://openalex.org/W3112721924"],"abstract_inverted_index":{"In":[0,35],"November":[1],"2016,":[2],"the":[3,8,12,23,69,125,147],"Government":[4],"of":[5,11,26,38,73,76,137],"India":[6],"banned":[7],"vast":[9],"majority":[10],"nation's":[13],"banknotes":[14,61],"in":[15,41],"a":[16,134],"move":[17,126],"referred":[18],"to":[19,85],"as":[20,79,81,89],"'demonetization',":[21],"with":[22,93],"stated":[24],"goals":[25],"fighting":[27],"corruption,":[28],"terrorism,":[29],"and":[30,43,71,91,97,105,120],"eventually":[31],"expanding":[32],"digital":[33,51,56,95,128,152],"transactions.":[34,99],"this":[36],"study":[37],"200":[39],"shop-keepers":[40],"Mumbai":[42],"Bengaluru,":[44],"we":[45,108],"found":[46],"that":[47,55,124,140],"cash":[48],"shortage":[49],"increased":[50],"payment":[52,65],"adoption":[53,66,114],"but":[54],"payments":[57,129,153],"fell":[58],"after":[59],"new":[60],"became":[62],"available.":[63],"Digital":[64],"depended":[67],"on":[68,103],"nature":[70],"scope":[72],"transactions,":[74],"type":[75],"product":[77],"sold,":[78],"well":[80],"personal":[82],"factors":[83],"specific":[84],"business":[86],"owners":[87],"such":[88],"comfort":[90],"familiarity":[92],"other":[94],"technologies":[96],"online":[98],"Using":[100],"theoretical":[101],"work":[102],"market":[104],"information":[106],"behavior,":[107],"examined":[109],"environmental":[110],"pushes":[111],"for":[112],"technology":[113],"against":[115],"prevalent":[116],"transactional":[117],"practices,":[118],"trust,":[119],"control.":[121],"We":[122],"propose":[123],"toward":[127],"must":[130],"be":[131],"framed":[132],"within":[133],"larger":[135],"undertaking":[136],"technology-driven":[138],"modernity":[139],"drives":[141],"these":[142],"initiatives,":[143],"rather":[144],"than":[145],"just":[146],"efficiency":[148],"or":[149],"productivity":[150],"gains":[151],"present.":[154]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":10},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":15},{"year":2018,"cited_by_count":1}],"updated_date":"2026-08-06T08:24:18.245995","created_date":"2025-10-10T00:00:00"}