{"id":"https://openalex.org/W2798947808","doi":"https://doi.org/10.1145/3170427.3188467","title":"How Do the Open Source Communities Address Usability and UX Issues?","display_name":"How Do the Open Source Communities Address Usability and UX Issues?","publication_year":2018,"publication_date":"2018-04-20","ids":{"openalex":"https://openalex.org/W2798947808","doi":"https://doi.org/10.1145/3170427.3188467","mag":"2798947808"},"language":"en","primary_location":{"id":"doi:10.1145/3170427.3188467","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3170427.3188467","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["arxiv","crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://arxiv.org/pdf/1902.07704","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Jinghui Cheng","orcid":null},"institutions":[{"id":"https://openalex.org/I45683168","display_name":"Polytechnique Montr\u00e9al","ror":"https://ror.org/05f8d4e86","country_code":"CA","type":"education","lineage":["https://openalex.org/I45683168"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Jinghui Cheng","raw_affiliation_strings":["Polytechnique Montreal, Montreal, PQ, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Polytechnique Montreal, Montreal, PQ, Canada","institution_ids":["https://openalex.org/I45683168"]}]},{"author_position":"last","author":{"id":null,"display_name":"Jin L.C. Guo","orcid":null},"institutions":[{"id":"https://openalex.org/I5023651","display_name":"McGill University","ror":"https://ror.org/01pxwe438","country_code":"CA","type":"education","lineage":["https://openalex.org/I5023651"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Jin L.C. Guo","raw_affiliation_strings":["McGill University, Montreal, PQ, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"McGill University, Montreal, PQ, Canada","institution_ids":["https://openalex.org/I5023651"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.4593,"has_fulltext":false,"cited_by_count":20,"citation_normalized_percentile":{"value":0.89449053,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9954000115394592,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9050999879837036},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.4715999960899353},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.46480000019073486},{"id":"https://openalex.org/keywords/focus-group","display_name":"Focus group","score":0.46299999952316284},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.4578999876976013},{"id":"https://openalex.org/keywords/web-usability","display_name":"Web usability","score":0.43290001153945923},{"id":"https://openalex.org/keywords/pluralistic-walkthrough","display_name":"Pluralistic walkthrough","score":0.43160000443458557},{"id":"https://openalex.org/keywords/open-source-software","display_name":"Open source software","score":0.40560001134872437}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9050999879837036},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6015999913215637},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5059000253677368},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.4715999960899353},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.46480000019073486},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.46299999952316284},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4578999876976013},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.43290001153945923},{"id":"https://openalex.org/C188688815","wikidata":"https://www.wikidata.org/wiki/Q7205541","display_name":"Pluralistic walkthrough","level":3,"score":0.43160000443458557},{"id":"https://openalex.org/C2988343187","wikidata":"https://www.wikidata.org/wiki/Q1130645","display_name":"Open source software","level":3,"score":0.40560001134872437},{"id":"https://openalex.org/C3018397939","wikidata":"https://www.wikidata.org/wiki/Q3644502","display_name":"Open source","level":3,"score":0.36719998717308044},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3573000133037567},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3529999852180481},{"id":"https://openalex.org/C62993174","wikidata":"https://www.wikidata.org/wiki/Q2928808","display_name":"Usability goals","level":4,"score":0.3504999876022339},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.34389999508857727},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.3352000117301941},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.31859999895095825},{"id":"https://openalex.org/C11324603","wikidata":"https://www.wikidata.org/wiki/Q2502322","display_name":"Usability lab","level":4,"score":0.3179999887943268},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3034000098705292},{"id":"https://openalex.org/C3018587665","wikidata":"https://www.wikidata.org/wiki/Q7268696","display_name":"Qualitative analysis","level":3,"score":0.30079999566078186},{"id":"https://openalex.org/C3255780","wikidata":"https://www.wikidata.org/wiki/Q1616517","display_name":"Heuristic evaluation","level":3,"score":0.2985999882221222},{"id":"https://openalex.org/C91262260","wikidata":"https://www.wikidata.org/wiki/Q528074","display_name":"End user","level":2,"score":0.2802000045776367},{"id":"https://openalex.org/C87105883","wikidata":"https://www.wikidata.org/wiki/Q1107002","display_name":"Cognitive walkthrough","level":4,"score":0.25839999318122864},{"id":"https://openalex.org/C2775936607","wikidata":"https://www.wikidata.org/wiki/Q466845","display_name":"Tracking (education)","level":2,"score":0.2572000026702881}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3170427.3188467","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3170427.3188467","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:arXiv.org:1902.07704","is_oa":true,"landing_page_url":"http://arxiv.org/abs/1902.07704","pdf_url":"https://arxiv.org/pdf/1902.07704","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":"2331-8422","issn":["2331-8422"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},{"id":"pmh:oai:publications.polymtl.ca:40362","is_oa":false,"landing_page_url":"https://publications.polymtl.ca/40362/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401013","display_name":"PolyPublie (\u00c9cole Polytechnique de Montr\u00e9al)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I45683168","host_organization_name":"Polytechnique Montr\u00e9al","host_organization_lineage":["https://openalex.org/I45683168"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Communication de conf\u00e9rence"}],"best_oa_location":{"id":"pmh:oai:arXiv.org:1902.07704","is_oa":true,"landing_page_url":"http://arxiv.org/abs/1902.07704","pdf_url":"https://arxiv.org/pdf/1902.07704","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":"2331-8422","issn":["2331-8422"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W21302520","https://openalex.org/W2003633340","https://openalex.org/W2015318330","https://openalex.org/W2060076282","https://openalex.org/W2098799070","https://openalex.org/W2611152333"],"related_works":[],"abstract_inverted_index":{"Usability":[0],"and":[1,11,32,52,68,72,99,112],"user":[2],"experience":[3],"(UX)":[4],"issues":[5,36,101],"are":[6],"often":[7],"not":[8],"well":[9],"emphasized":[10],"addressed":[12,70],"in":[13,37,102],"open":[14],"source":[15],"software":[16],"(OSS)":[17],"development.":[18],"There":[19],"is":[20],"an":[21,46,55],"imperative":[22],"need":[23],"for":[24],"supporting":[25],"OSS":[26,62,87,103],"communities":[27,63,104],"to":[28],"collaboratively":[29],"identify,":[30],"understand,":[31],"fix":[33],"UX":[34,73,100],"design":[35],"a":[38],"distributed":[39],"environment.":[40],"In":[41],"this":[42,50],"paper,":[43],"we":[44],"provide":[45],"initial":[47],"step":[48],"towards":[49],"effort":[51],"report":[53],"on":[54,90],"exploratory":[56],"study":[57],"that":[58,95],"investigated":[59],"how":[60],"the":[61,109,115,118,121,127],"currently":[64],"reported,":[65],"discussed,":[66],"negotiated,":[67],"eventually":[69],"usability":[71,98],"issues.":[74],"We":[75],"conducted":[76],"in-depth":[77],"qualitative":[78],"analysis":[79],"of":[80,114,120,129],"selected":[81],"issue":[82],"tracking":[83],"threads":[84],"from":[85],"three":[86],"projects":[88],"hosted":[89],"GitHub.":[91],"Our":[92],"findings":[93],"indicated":[94],"discussions":[96],"about":[97],"were":[105],"largely":[106],"influenced":[107],"by":[108],"personal":[110],"opinions":[111],"experiences":[113],"participants.":[116],"Moreover,":[117],"characteristics":[119],"community":[122],"may":[123],"have":[124],"greatly":[125],"affected":[126],"focus":[128],"such":[130],"discussion.":[131]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":3}],"updated_date":"2026-08-26T07:47:46.906454","created_date":"2018-05-07T00:00:00"}
