{"id":"https://openalex.org/W2760187077","doi":"https://doi.org/10.1145/3136273.3136277","title":"Students' Satisfaction and Expectations in Higher Education","display_name":"Students' Satisfaction and Expectations in Higher Education","publication_year":2017,"publication_date":"2017-09-20","ids":{"openalex":"https://openalex.org/W2760187077","doi":"https://doi.org/10.1145/3136273.3136277","mag":"2760187077"},"language":"en","primary_location":{"id":"doi:10.1145/3136273.3136277","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3136273.3136277","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 8th Balkan Conference in Informatics","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036236635","display_name":"Sanja \u010candrli\u0107","orcid":"https://orcid.org/0000-0003-1272-093X"},"institutions":[{"id":"https://openalex.org/I154347574","display_name":"University of Rijeka","ror":"https://ror.org/05r8dqr10","country_code":"HR","type":"education","lineage":["https://openalex.org/I154347574"]}],"countries":["HR"],"is_corresponding":true,"raw_author_name":"Sanja Candrlic","raw_affiliation_strings":["University of Rijeka - Department of Informatics, Croatia"],"affiliations":[{"raw_affiliation_string":"University of Rijeka - Department of Informatics, Croatia","institution_ids":["https://openalex.org/I154347574"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079411717","display_name":"Danijela Jak\u0161i\u0107","orcid":"https://orcid.org/0000-0002-7205-8872"},"institutions":[{"id":"https://openalex.org/I154347574","display_name":"University of Rijeka","ror":"https://ror.org/05r8dqr10","country_code":"HR","type":"education","lineage":["https://openalex.org/I154347574"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Danijela Jaksic","raw_affiliation_strings":["University of Rijeka - Department of Informatics, Croatia"],"affiliations":[{"raw_affiliation_string":"University of Rijeka - Department of Informatics, Croatia","institution_ids":["https://openalex.org/I154347574"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5015955079","display_name":"Patrizia Po\u0161\u010di\u0107","orcid":"https://orcid.org/0000-0001-5456-7991"},"institutions":[{"id":"https://openalex.org/I154347574","display_name":"University of Rijeka","ror":"https://ror.org/05r8dqr10","country_code":"HR","type":"education","lineage":["https://openalex.org/I154347574"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Patrizia Poscic","raw_affiliation_strings":["University of Rijeka - Department of Informatics, Croatia"],"affiliations":[{"raw_affiliation_string":"University of Rijeka - Department of Informatics, Croatia","institution_ids":["https://openalex.org/I154347574"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5036236635"],"corresponding_institution_ids":["https://openalex.org/I154347574"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.19097339,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"5"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12671","display_name":"Management and Marketing Education","score":0.980400025844574,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12671","display_name":"Management and Marketing Education","score":0.980400025844574,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.9776999950408936,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.9516000151634216,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/grading","display_name":"Grading (engineering)","score":0.8261559009552002},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5881181955337524},{"id":"https://openalex.org/keywords/informatics","display_name":"Informatics","score":0.5713812708854675},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4544149339199066},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.44245463609695435},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4374474883079529},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.4196015000343323},{"id":"https://openalex.org/keywords/mathematics-education","display_name":"Mathematics education","score":0.38345932960510254},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32872068881988525},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.10915148258209229},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.07775214314460754}],"concepts":[{"id":"https://openalex.org/C2777286243","wikidata":"https://www.wikidata.org/wiki/Q5591926","display_name":"Grading (engineering)","level":2,"score":0.8261559009552002},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5881181955337524},{"id":"https://openalex.org/C191630685","wikidata":"https://www.wikidata.org/wiki/Q4027615","display_name":"Informatics","level":2,"score":0.5713812708854675},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4544149339199066},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.44245463609695435},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4374474883079529},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.4196015000343323},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.38345932960510254},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32872068881988525},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.10915148258209229},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.07775214314460754},{"id":"https://openalex.org/C147176958","wikidata":"https://www.wikidata.org/wiki/Q77590","display_name":"Civil engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3136273.3136277","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3136273.3136277","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 8th Balkan Conference in Informatics","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8500000238418579,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W41471371","https://openalex.org/W2003820460","https://openalex.org/W2012726875","https://openalex.org/W2018306005","https://openalex.org/W2174099527","https://openalex.org/W2184292188","https://openalex.org/W2528648034","https://openalex.org/W2537584408"],"related_works":["https://openalex.org/W2064165679","https://openalex.org/W1588461101","https://openalex.org/W3208525924","https://openalex.org/W2591833644","https://openalex.org/W2885058781","https://openalex.org/W3127248583","https://openalex.org/W1552490082","https://openalex.org/W4236439135","https://openalex.org/W2189583758","https://openalex.org/W3009904625"],"abstract_inverted_index":{"This":[0],"paper":[1,97],"presents":[2],"a":[3,30,100],"research":[4],"on":[5,35,108,115],"the":[6,16,25,42,44,49,54,80,119,128],"criteria":[7,114],"of":[8,18,41,46,51,58,71,77,88,95,103,111,113],"students'":[9,22,109,125],"satisfaction":[10,104,117],"and":[11,56,62,67,73,86,121],"their":[12],"study":[13,26,38,120],"expectations":[14,23,126],"in":[15],"field":[17],"informatics.":[19],"First":[20],"year":[21],"from":[24,127],"were":[27],"measured":[28],"using":[29],"survey.":[31],"It":[32],"was":[33],"focused":[34],"eleven":[36],"criteria:":[37],"program,":[39],"organization":[40],"study,":[43],"content":[45],"obligatory":[47],"courses,":[48,53],"choices":[50],"elective":[52],"art":[55],"quality":[57,87],"informing,":[59],"teaching":[60,63],"style":[61,66],"methods,":[64],"grading":[65,68],"criterion,":[69],"availability":[70,76],"literature":[72],"learning":[74],"materials,":[75],"IT":[78],"resources,":[79],"possibility":[81],"for":[82],"acquiring":[83],"practical":[84],"competencies":[85],"communication":[89],"with":[90,118],"teachers.":[91],"The":[92],"main":[93],"contributions":[94],"this":[96],"are:":[98],"a)":[99],"defined":[101],"set":[102],"criteria,":[105],"b)":[106],"information":[107],"perception":[110],"influence":[112],"overall":[116],"c)":[122],"insight":[123],"into":[124],"study.":[129]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
