{"id":"https://openalex.org/W2606455678","doi":"https://doi.org/10.1145/3030207.3030215","title":"A Tool Supporting the Analytical Evaluation of Service Level Agreements","display_name":"A Tool Supporting the Analytical Evaluation of Service Level Agreements","publication_year":2017,"publication_date":"2017-04-17","ids":{"openalex":"https://openalex.org/W2606455678","doi":"https://doi.org/10.1145/3030207.3030215","mag":"2606455678"},"language":"en","primary_location":{"id":"doi:10.1145/3030207.3030215","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3030207.3030215","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 8th ACM/SPEC on International Conference on Performance Engineering","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5040540636","display_name":"Falko Bause","orcid":"https://orcid.org/0009-0008-1923-3134"},"institutions":[{"id":"https://openalex.org/I200332995","display_name":"TU Dortmund University","ror":"https://ror.org/01k97gp34","country_code":"DE","type":"education","lineage":["https://openalex.org/I200332995"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Falko Bause","raw_affiliation_strings":["TU Dortmund, Dortmund, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"TU Dortmund, Dortmund, Germany","institution_ids":["https://openalex.org/I200332995"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022119933","display_name":"Peter Buchholz","orcid":"https://orcid.org/0000-0002-9966-7686"},"institutions":[{"id":"https://openalex.org/I200332995","display_name":"TU Dortmund University","ror":"https://ror.org/01k97gp34","country_code":"DE","type":"education","lineage":["https://openalex.org/I200332995"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Peter Buchholz","raw_affiliation_strings":["TU Dortmund, Dortmund, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"TU Dortmund, Dortmund, Germany","institution_ids":["https://openalex.org/I200332995"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5025108638","display_name":"Johannes May","orcid":null},"institutions":[{"id":"https://openalex.org/I200332995","display_name":"TU Dortmund University","ror":"https://ror.org/01k97gp34","country_code":"DE","type":"education","lineage":["https://openalex.org/I200332995"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Johannes May","raw_affiliation_strings":["TU Dortmund, Dortmund, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"TU Dortmund, Dortmund, Germany","institution_ids":["https://openalex.org/I200332995"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I200332995"],"apc_list":null,"apc_paid":null,"fwci":0.4496,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.50045643,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"233","last_page":"244"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10772","display_name":"Distributed systems and fault tolerance","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10138","display_name":"Network Traffic and Congestion Control","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5931999087333679},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5175113677978516},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.3305009603500366},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1351320743560791}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5931999087333679},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5175113677978516},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.3305009603500366},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1351320743560791},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3030207.3030215","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3030207.3030215","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 8th ACM/SPEC on International Conference on Performance Engineering","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4699999988079071}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":23,"referenced_works":["https://openalex.org/W2328412","https://openalex.org/W1484465040","https://openalex.org/W1531513045","https://openalex.org/W1751123594","https://openalex.org/W1986632072","https://openalex.org/W1987305513","https://openalex.org/W2001172853","https://openalex.org/W2035923914","https://openalex.org/W2040924693","https://openalex.org/W2097718262","https://openalex.org/W2101112998","https://openalex.org/W2113541785","https://openalex.org/W2119242743","https://openalex.org/W2123304193","https://openalex.org/W2124262702","https://openalex.org/W2136608864","https://openalex.org/W2147206873","https://openalex.org/W2155303087","https://openalex.org/W2157189792","https://openalex.org/W2271586634","https://openalex.org/W2680820409","https://openalex.org/W4247726752","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2065180665","https://openalex.org/W2374348909","https://openalex.org/W2317981192","https://openalex.org/W2394396836","https://openalex.org/W2376987262","https://openalex.org/W2357769479","https://openalex.org/W2367232817","https://openalex.org/W3146261580","https://openalex.org/W2372810956","https://openalex.org/W2391001450"],"abstract_inverted_index":{"Quantitative":[0],"aspects":[1],"of":[2,19,122,138,148,178],"modern":[3],"IT":[4],"systems":[5,104,128],"are":[6,32,38,99,115,143],"often":[7],"specified":[8,33,144],"by":[9],"service":[10,42,55,179],"level":[11],"agreements":[12],"(SLAs)":[13],"which":[14,37,142,166],"relate":[15],"the":[16,66,119,133,136,139,146,149,152,162,176,182],"maximal":[17],"load":[18,134],"a":[20,41,113,167],"system":[21],"with":[22],"guaranteed":[23],"bounds":[24,123,131,160],"for":[25,34,60,124,132,161],"response":[26],"times":[27],"and":[28,63,74,112,135],"delays.":[29],"These":[30],"quantities":[31],"single":[35],"services":[36,48,62],"combined":[39],"in":[40,87,126,145,172,181],"oriented":[43],"architecture":[44],"(SOA)":[45],"to":[46,50,64,69,77,102,158,170,174],"composed":[47,61,127],"offered":[49],"potential":[51],"users":[52],"or":[53],"other":[54],"providers.":[56],"To":[57],"derive":[58],"SLAs":[59,147],"plan":[65],"required":[67,163],"capacity":[68,165],"guarantee":[70,175],"SLAs,":[71],"appropriate":[72],"methods":[73],"tools":[75],"have":[76],"be":[78,156],"used":[79,157],"that":[80,95,117],"compute":[81],"results":[82],"based":[83,105,129],"on":[84,106,130],"information":[85],"given":[86],"SLAs.":[88,183],"In":[89],"this":[90],"paper":[91],"it":[92],"is":[93],"argued":[94],"most":[96],"available":[97],"approaches":[98],"not":[100],"sufficient":[101],"analyze":[103],"SLA":[107],"information.":[108],"A":[109],"new":[110],"method":[111],"tool":[114,154],"presented":[116,153],"support":[118],"efficient":[120],"calculation":[121],"delays":[125],"delay":[137],"individual":[140],"components":[141],"components.":[150],"Furthermore,":[151],"can":[155],"generate":[159],"processing":[164],"provider":[168],"has":[169],"provide":[171],"order":[173],"quality":[177],"defined":[180]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}