{"id":"https://openalex.org/W2588382657","doi":"https://doi.org/10.1145/3011141.3011189","title":"A heuristic checklist for usability evaluation of Saudi government mobile applications","display_name":"A heuristic checklist for usability evaluation of Saudi government mobile applications","publication_year":2016,"publication_date":"2016-11-28","ids":{"openalex":"https://openalex.org/W2588382657","doi":"https://doi.org/10.1145/3011141.3011189","mag":"2588382657"},"language":"en","primary_location":{"id":"doi:10.1145/3011141.3011189","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3011141.3011189","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 18th International Conference on Information Integration and Web-based Applications and Services","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063710079","display_name":"Hend S. Al\u2010Khalifa","orcid":"https://orcid.org/0000-0002-7328-4935"},"institutions":[{"id":"https://openalex.org/I28022161","display_name":"King Saud University","ror":"https://ror.org/02f81g417","country_code":"SA","type":"education","lineage":["https://openalex.org/I28022161"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Hend S. Al-Khalifa","raw_affiliation_strings":["King Saud University, Riyadh, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"King Saud University, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I28022161"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090455999","display_name":"Bashayer Al-Twaim","orcid":null},"institutions":[{"id":"https://openalex.org/I28022161","display_name":"King Saud University","ror":"https://ror.org/02f81g417","country_code":"SA","type":"education","lineage":["https://openalex.org/I28022161"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Bashayer Al-Twaim","raw_affiliation_strings":["King Saud University, Riyadh, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"King Saud University, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I28022161"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029646746","display_name":"Bedour AlHarbi","orcid":null},"institutions":[{"id":"https://openalex.org/I28022161","display_name":"King Saud University","ror":"https://ror.org/02f81g417","country_code":"SA","type":"education","lineage":["https://openalex.org/I28022161"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Bedour AlHarbi","raw_affiliation_strings":["King Saud University, Riyadh, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"King Saud University, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I28022161"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I28022161"],"apc_list":null,"apc_paid":null,"fwci":0.8356,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.77302689,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"375","last_page":"378"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12238","display_name":"Green IT and Sustainability","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12799","display_name":"Mobile and Web Applications","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9606263637542725},{"id":"https://openalex.org/keywords/checklist","display_name":"Checklist","score":0.8127822875976562},{"id":"https://openalex.org/keywords/heuristic-evaluation","display_name":"Heuristic evaluation","score":0.7649922370910645},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6640264987945557},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5718338489532471},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.5010712146759033},{"id":"https://openalex.org/keywords/web-usability","display_name":"Web usability","score":0.48944178223609924},{"id":"https://openalex.org/keywords/usability-inspection","display_name":"Usability inspection","score":0.4842395484447479},{"id":"https://openalex.org/keywords/usability-lab","display_name":"Usability lab","score":0.4562905430793762},{"id":"https://openalex.org/keywords/usability-engineering","display_name":"Usability engineering","score":0.41775691509246826},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.37637194991111755},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.34479930996894836},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.2868613600730896},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.0761546790599823}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9606263637542725},{"id":"https://openalex.org/C2779356329","wikidata":"https://www.wikidata.org/wiki/Q922625","display_name":"Checklist","level":2,"score":0.8127822875976562},{"id":"https://openalex.org/C3255780","wikidata":"https://www.wikidata.org/wiki/Q1616517","display_name":"Heuristic evaluation","level":3,"score":0.7649922370910645},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6640264987945557},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5718338489532471},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5010712146759033},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.48944178223609924},{"id":"https://openalex.org/C23456302","wikidata":"https://www.wikidata.org/wiki/Q7901668","display_name":"Usability inspection","level":4,"score":0.4842395484447479},{"id":"https://openalex.org/C11324603","wikidata":"https://www.wikidata.org/wiki/Q2502322","display_name":"Usability lab","level":4,"score":0.4562905430793762},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.41775691509246826},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.37637194991111755},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.34479930996894836},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.2868613600730896},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0761546790599823},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3011141.3011189","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3011141.3011189","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 18th International Conference on Information Integration and Web-based Applications and Services","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.44999998807907104}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W1449999937","https://openalex.org/W1907860790","https://openalex.org/W1993925935","https://openalex.org/W2004882361","https://openalex.org/W2031848747","https://openalex.org/W2048385912","https://openalex.org/W2073053223","https://openalex.org/W2127286445","https://openalex.org/W2152309982","https://openalex.org/W4239496300"],"related_works":["https://openalex.org/W2488259327","https://openalex.org/W196378406","https://openalex.org/W2075732570","https://openalex.org/W70895398","https://openalex.org/W1503614465","https://openalex.org/W1601819814","https://openalex.org/W2580784735","https://openalex.org/W2017322369","https://openalex.org/W1964763852","https://openalex.org/W2212131490"],"abstract_inverted_index":{"Usability":[0],"of":[1,17,63],"government":[2,54,65],"mobile":[3,18,55,66],"applications":[4,56],"is":[5,27],"essential":[6],"for":[7,53],"the":[8,15,24],"effective":[9],"use":[10],"by":[11],"end":[12],"users.":[13],"However,":[14],"lack":[16],"application":[19],"usability":[20,50],"checklist":[21],"tailored":[22,52],"to":[23,32],"governmental":[25],"sector":[26],"a":[28,44,61],"problem":[29],"that":[30],"needs":[31],"be":[33],"tackled.":[34],"In":[35],"this":[36],"paper":[37],"we":[38],"report":[39],"our":[40],"experience":[41],"in":[42],"drafting":[43],"heuristic":[45],"checklist,":[46],"based":[47],"on":[48,60],"previous":[49],"metrics,":[51],"and":[57],"apply":[58],"it":[59],"sample":[62],"Saudi":[64],"applications.":[67]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2026-06-28T08:01:55.173337","created_date":"2025-10-10T00:00:00"}