{"id":"https://openalex.org/W2588146065","doi":"https://doi.org/10.1145/2998181.2998207","title":"Understanding Trust amid Delays in Crowdfunding","display_name":"Understanding Trust amid Delays in Crowdfunding","publication_year":2017,"publication_date":"2017-02-14","ids":{"openalex":"https://openalex.org/W2588146065","doi":"https://doi.org/10.1145/2998181.2998207","mag":"2588146065"},"language":"en","primary_location":{"id":"doi:10.1145/2998181.2998207","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2998181.2998207","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100753727","display_name":"Yongsung Kim","orcid":"https://orcid.org/0000-0002-2026-8050"},"institutions":[{"id":"https://openalex.org/I111979921","display_name":"Northwestern University","ror":"https://ror.org/000e0be47","country_code":"US","type":"education","lineage":["https://openalex.org/I111979921"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Yongsung Kim","raw_affiliation_strings":["Northwestern University, Evanston, IL, USA"],"affiliations":[{"raw_affiliation_string":"Northwestern University, Evanston, IL, USA","institution_ids":["https://openalex.org/I111979921"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073851550","display_name":"Aaron Shaw","orcid":"https://orcid.org/0000-0003-4330-957X"},"institutions":[{"id":"https://openalex.org/I111979921","display_name":"Northwestern University","ror":"https://ror.org/000e0be47","country_code":"US","type":"education","lineage":["https://openalex.org/I111979921"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Aaron Shaw","raw_affiliation_strings":["Northwestern University, Evanston, IL, USA"],"affiliations":[{"raw_affiliation_string":"Northwestern University, Evanston, IL, USA","institution_ids":["https://openalex.org/I111979921"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013414457","display_name":"Haoqi Zhang","orcid":"https://orcid.org/0000-0003-3363-7545"},"institutions":[{"id":"https://openalex.org/I111979921","display_name":"Northwestern University","ror":"https://ror.org/000e0be47","country_code":"US","type":"education","lineage":["https://openalex.org/I111979921"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Haoqi Zhang","raw_affiliation_strings":["Northwestern University, Evanston, IL, USA"],"affiliations":[{"raw_affiliation_string":"Northwestern University, Evanston, IL, USA","institution_ids":["https://openalex.org/I111979921"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058390249","display_name":"Elizabeth M. Gerber","orcid":"https://orcid.org/0000-0001-8914-071X"},"institutions":[{"id":"https://openalex.org/I111979921","display_name":"Northwestern University","ror":"https://ror.org/000e0be47","country_code":"US","type":"education","lineage":["https://openalex.org/I111979921"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Elizabeth Gerber","raw_affiliation_strings":["Northwestern University, Evanston, IL, USA"],"affiliations":[{"raw_affiliation_string":"Northwestern University, Evanston, IL, USA","institution_ids":["https://openalex.org/I111979921"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5100753727"],"corresponding_institution_ids":["https://openalex.org/I111979921"],"apc_list":null,"apc_paid":null,"fwci":7.6142,"has_fulltext":false,"cited_by_count":39,"citation_normalized_percentile":{"value":0.97094341,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1982","last_page":"1996"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10987","display_name":"Microfinance and Financial Inclusion","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/duration","display_name":"Duration (music)","score":0.6710536479949951},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6495831608772278},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5779008865356445},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.517609715461731},{"id":"https://openalex.org/keywords/identity","display_name":"Identity (music)","score":0.4940650761127472},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.46770092844963074},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4080023765563965},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.4025540351867676},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.30834275484085083}],"concepts":[{"id":"https://openalex.org/C112758219","wikidata":"https://www.wikidata.org/wiki/Q16038819","display_name":"Duration (music)","level":2,"score":0.6710536479949951},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6495831608772278},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5779008865356445},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.517609715461731},{"id":"https://openalex.org/C2778355321","wikidata":"https://www.wikidata.org/wiki/Q17079427","display_name":"Identity (music)","level":2,"score":0.4940650761127472},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.46770092844963074},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4080023765563965},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4025540351867676},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.30834275484085083},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C124952713","wikidata":"https://www.wikidata.org/wiki/Q8242","display_name":"Literature","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C24890656","wikidata":"https://www.wikidata.org/wiki/Q82811","display_name":"Acoustics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2998181.2998207","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2998181.2998207","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":50,"referenced_works":["https://openalex.org/W323338930","https://openalex.org/W1868427966","https://openalex.org/W1969799269","https://openalex.org/W1972656285","https://openalex.org/W1983903351","https://openalex.org/W1985194760","https://openalex.org/W1985496673","https://openalex.org/W1987710704","https://openalex.org/W1994040152","https://openalex.org/W1996871891","https://openalex.org/W2004845716","https://openalex.org/W2016521544","https://openalex.org/W2030483771","https://openalex.org/W2032091634","https://openalex.org/W2047213990","https://openalex.org/W2050362133","https://openalex.org/W2073402063","https://openalex.org/W2090513801","https://openalex.org/W2098517871","https://openalex.org/W2102479365","https://openalex.org/W2103933416","https://openalex.org/W2107766120","https://openalex.org/W2111971407","https://openalex.org/W2119881131","https://openalex.org/W2125588186","https://openalex.org/W2136208628","https://openalex.org/W2136407476","https://openalex.org/W2142175015","https://openalex.org/W2143736924","https://openalex.org/W2146792708","https://openalex.org/W2147117158","https://openalex.org/W2151230586","https://openalex.org/W2157411221","https://openalex.org/W2158083740","https://openalex.org/W2162879253","https://openalex.org/W2183356160","https://openalex.org/W2324341692","https://openalex.org/W2398017033","https://openalex.org/W2398514781","https://openalex.org/W2539563439","https://openalex.org/W2618923511","https://openalex.org/W2918497828","https://openalex.org/W2996523803","https://openalex.org/W3022339544","https://openalex.org/W3121716941","https://openalex.org/W3122097470","https://openalex.org/W3122705134","https://openalex.org/W3125753404","https://openalex.org/W4229500680","https://openalex.org/W4248588746"],"related_works":["https://openalex.org/W2348837382","https://openalex.org/W746329893","https://openalex.org/W4205872570","https://openalex.org/W4245971243","https://openalex.org/W1922805944","https://openalex.org/W4253588120","https://openalex.org/W2383732295","https://openalex.org/W2942717012","https://openalex.org/W4248716494","https://openalex.org/W2162226802"],"abstract_inverted_index":{"Trust":[0],"is":[1,14],"essential":[2],"for":[3,149],"beginning":[4],"and":[5,12,85,98,118,133,152],"maintaining":[6,153],"relationships":[7],"online":[8],"where":[9],"assessing":[10],"uncertainties":[11],"risks":[13],"difficult.":[15],"While":[16],"product":[17],"delays":[18,35,151],"have":[19],"been":[20],"shown":[21],"to":[22],"reduce":[23],"trust":[24,37,56,80,154],"in":[25,38,57,155],"e-commerce":[26],"settings,":[27],"we":[28,50,70,109],"understand":[29,104],"little":[30],"about":[31],"the":[32,39,105,121,141],"effect":[33],"of":[34,43,76,100,125,130,143],"on":[36,64,90],"increasingly":[40],"popular":[41],"context":[42],"crowdfunding.":[44,156],"In":[45],"a":[46,73,91,111],"mixed":[47],"method":[48],"study,":[49],"examine":[51],"what":[52],"factors":[53,77,106],"influence":[54],"backers'":[55,79,82],"crowdfunding":[58,68,136],"when":[59],"rewards":[60],"are":[61,138],"delayed.":[62],"Based":[63],"in-depth":[65],"interviews":[66],"with":[67,114,140],"participants,":[69],"found":[71,119],"that":[72,120],"rich":[74],"set":[75],"influenced":[78],"including":[81],"role":[83],"identity":[84],"domain":[86],"knowledge,":[87],"backer's":[88],"research":[89],"creator's":[92,134],"background,":[93],"creators'":[94],"communication":[95],"during":[96],"delays,":[97,108],"duration":[99,142],"delays.":[101],"To":[102],"better":[103],"affecting":[107],"conducted":[110],"regression":[112],"analysis":[113],"4,089":[115],"delayed":[116],"projects":[117],"funding":[122],"goal,":[123],"number":[124,129],"backers,":[126],"percent":[127],"raised,":[128],"reward":[131],"levels,":[132],"previous":[135],"experience":[137],"associated":[139],"delay.":[144],"We":[145],"discuss":[146],"design":[147],"implications":[148],"managing":[150]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":9},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}