{"id":"https://openalex.org/W2531139278","doi":"https://doi.org/10.1145/2987491.2987515","title":"Supporting Wicked Problems with Procedural Decision Support Systems","display_name":"Supporting Wicked Problems with Procedural Decision Support Systems","publication_year":2016,"publication_date":"2016-09-26","ids":{"openalex":"https://openalex.org/W2531139278","doi":"https://doi.org/10.1145/2987491.2987515","mag":"2531139278"},"language":"en","primary_location":{"id":"doi:10.1145/2987491.2987515","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2987491.2987515","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Annual Conference of the South African Institute of Computer Scientists and Information Technologists","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031394634","display_name":"Carianne Pretorius","orcid":"https://orcid.org/0000-0001-7423-7527"},"institutions":[{"id":"https://openalex.org/I26092322","display_name":"Stellenbosch University","ror":"https://ror.org/05bk57929","country_code":"ZA","type":"education","lineage":["https://openalex.org/I26092322"]}],"countries":["ZA"],"is_corresponding":true,"raw_author_name":"Carianne Pretorius","raw_affiliation_strings":["Department of Information Science, Stellenbosch, ZA"],"affiliations":[{"raw_affiliation_string":"Department of Information Science, Stellenbosch, ZA","institution_ids":["https://openalex.org/I26092322"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5031394634"],"corresponding_institution_ids":["https://openalex.org/I26092322"],"apc_list":null,"apc_paid":null,"fwci":0.8861,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.84742636,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"10"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10906","display_name":"AI-based Problem Solving and Planning","score":0.988099992275238,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10906","display_name":"AI-based Problem Solving and Planning","score":0.988099992275238,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14082","display_name":"Modeling, Simulation, and Optimization","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/2607","display_name":"Discrete Mathematics and Combinatorics"},"field":{"id":"https://openalex.org/fields/26","display_name":"Mathematics"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.983299970626831,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6524245738983154},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"Decision support system","score":0.5267578959465027},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.37968024611473083},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.21302923560142517}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6524245738983154},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.5267578959465027},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37968024611473083},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.21302923560142517}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2987491.2987515","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2987491.2987515","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Annual Conference of the South African Institute of Computer Scientists and Information Technologists","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.800000011920929,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320322697","display_name":"Harry Crossley Foundation","ror":null}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":106,"referenced_works":["https://openalex.org/W26406251","https://openalex.org/W37428858","https://openalex.org/W112872855","https://openalex.org/W150775819","https://openalex.org/W157213131","https://openalex.org/W158727920","https://openalex.org/W182979018","https://openalex.org/W205863454","https://openalex.org/W1513402407","https://openalex.org/W1528702458","https://openalex.org/W1534434276","https://openalex.org/W1543040011","https://openalex.org/W1556064267","https://openalex.org/W1557127976","https://openalex.org/W1569055712","https://openalex.org/W1569447401","https://openalex.org/W1573273788","https://openalex.org/W1577462115","https://openalex.org/W1584574224","https://openalex.org/W1595575180","https://openalex.org/W1719443873","https://openalex.org/W1798367730","https://openalex.org/W1818305201","https://openalex.org/W1843353293","https://openalex.org/W1968297949","https://openalex.org/W1974182173","https://openalex.org/W1977153588","https://openalex.org/W1978585401","https://openalex.org/W1986646649","https://openalex.org/W1986822984","https://openalex.org/W1989184972","https://openalex.org/W1989388297","https://openalex.org/W1996654773","https://openalex.org/W1999897475","https://openalex.org/W2000402020","https://openalex.org/W2001139739","https://openalex.org/W2001309069","https://openalex.org/W2006384854","https://openalex.org/W2007754499","https://openalex.org/W2010793828","https://openalex.org/W2011270727","https://openalex.org/W2011764602","https://openalex.org/W2017655222","https://openalex.org/W2023545276","https://openalex.org/W2026524354","https://openalex.org/W2027047704","https://openalex.org/W2030377852","https://openalex.org/W2031247304","https://openalex.org/W2032126665","https://openalex.org/W2037150067","https://openalex.org/W2039907976","https://openalex.org/W2047528855","https://openalex.org/W2053062086","https://openalex.org/W2056891801","https://openalex.org/W2057323457","https://openalex.org/W2071668565","https://openalex.org/W2071891728","https://openalex.org/W2074446939","https://openalex.org/W2082986185","https://openalex.org/W2083112083","https://openalex.org/W2085045111","https://openalex.org/W2086521356","https://openalex.org/W2090193197","https://openalex.org/W2090534177","https://openalex.org/W2093454802","https://openalex.org/W2093628757","https://openalex.org/W2096016260","https://openalex.org/W2096452841","https://openalex.org/W2111628838","https://openalex.org/W2111735243","https://openalex.org/W2112172163","https://openalex.org/W2116800918","https://openalex.org/W2124975206","https://openalex.org/W2125524641","https://openalex.org/W2133469585","https://openalex.org/W2146340995","https://openalex.org/W2148962857","https://openalex.org/W2152592635","https://openalex.org/W2161111414","https://openalex.org/W2164693167","https://openalex.org/W2168263734","https://openalex.org/W2172541264","https://openalex.org/W2256708171","https://openalex.org/W2346370112","https://openalex.org/W2480230639","https://openalex.org/W2483117857","https://openalex.org/W2496585054","https://openalex.org/W2503202548","https://openalex.org/W2617143625","https://openalex.org/W2765649949","https://openalex.org/W3011865677","https://openalex.org/W3136623575","https://openalex.org/W3148326454","https://openalex.org/W4211002515","https://openalex.org/W4211192102","https://openalex.org/W4230635969","https://openalex.org/W4237285569","https://openalex.org/W4245409838","https://openalex.org/W4256258608","https://openalex.org/W4285719527","https://openalex.org/W4301424608","https://openalex.org/W4301958211","https://openalex.org/W6607368831","https://openalex.org/W6658252949","https://openalex.org/W6692099576","https://openalex.org/W6791820699"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W2382290278","https://openalex.org/W2478288626","https://openalex.org/W2350741829","https://openalex.org/W2530322880","https://openalex.org/W1596801655"],"abstract_inverted_index":{"Wicked":[0],"problems":[1,5,27,44,71],"are":[2,98],"immensely":[3],"complex":[4,70],"that":[6,24,121],"do":[7],"not":[8],"lend":[9],"themselves":[10],"to":[11,29,36,41,46,73,76,84,142,151,159],"resolution":[12,175],"through":[13],"traditional":[14,90],"problem-solving":[15],"approaches.":[16],"This":[17],"capriciousness":[18],"is":[19,140],"particularly":[20],"troublesome":[21],"for":[22,50,53,68,130,133,164,174],"organizations":[23],"encounter":[25],"such":[26,148],"due":[28,72],"their":[30,74],"very":[31],"nature":[32],"being":[33,92],"highly":[34,69],"prone":[35],"fluctuation.":[37],"Further,":[38],"any":[39],"attempts":[40],"resolve":[42],"wicked":[43,113,134,177],"tend":[45],"be":[47],"irreversible":[48],"---":[49],"better":[51],"or":[52],"worse.":[54],"Decision":[55],"support":[56],"systems":[57],"(DSSs)":[58],"have":[59],"long":[60],"been":[61],"hailed":[62],"as":[63,125],"a":[64,87,149],"panacea":[65],"of":[66,105,109,147,170,176],"sorts":[67],"ability":[75],"assist":[77],"in":[78,102,112,155],"storing,":[79],"retrieving,":[80],"and":[81,158,168],"manipulating":[82],"information":[83],"arrive":[85],"at":[86,95],"decision.":[88],"However,":[89],"DSSs,":[91],"originally":[93],"aimed":[94],"semi-structured":[96],"problems,":[97],"rendered":[99],"almost":[100],"ineffectual":[101],"the":[103,106,119,144,156,165],"face":[104],"high":[107],"levels":[108],"complexity":[110],"inherent":[111],"problems.":[114,135,178],"Consequently,":[115],"this":[116],"paper":[117],"outlines":[118],"argument":[120],"posits":[122],"procedural":[123,171],"rationality":[124],"an":[126,161],"alternative":[127],"underlying":[128],"mechanism":[129],"developing":[131],"DSSs":[132,172],"An":[136],"empirical":[137],"literature":[138],"review":[139],"utilized":[141],"locate":[143],"required":[145],"characteristics":[146],"DSS,":[150],"evaluate":[152],"cognizance":[153],"thereof":[154],"research,":[157],"present":[160],"integrated":[162],"model":[163],"design,":[166],"development,":[167],"utilisation":[169],"specifically":[173]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2017,"cited_by_count":2}],"updated_date":"2026-03-07T16:01:11.037858","created_date":"2025-10-10T00:00:00"}
