{"id":"https://openalex.org/W2398946839","doi":"https://doi.org/10.1145/2858036.2858572","title":"Using Crowd Sourcing to Measure the Effects of System Response Delays on User Engagement","display_name":"Using Crowd Sourcing to Measure the Effects of System Response Delays on User Engagement","publication_year":2016,"publication_date":"2016-05-05","ids":{"openalex":"https://openalex.org/W2398946839","doi":"https://doi.org/10.1145/2858036.2858572","mag":"2398946839"},"language":"en","primary_location":{"id":"doi:10.1145/2858036.2858572","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2858036.2858572","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086212032","display_name":"Brandon Taylor","orcid":null},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Brandon Taylor","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032134965","display_name":"Anind K. Dey","orcid":"https://orcid.org/0000-0002-3004-0770"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Anind K. Dey","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024012980","display_name":"Daniel P. Siewiorek","orcid":"https://orcid.org/0000-0001-6644-3929"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Daniel Siewiorek","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043560713","display_name":"Asim\ufeff Smailagic","orcid":"https://orcid.org/0000-0001-8524-997X"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Asim Smailagic","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I74973139"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"4413","last_page":"4422"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11165","display_name":"Image and Video Quality Assessment","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.752424418926239},{"id":"https://openalex.org/keywords/latency","display_name":"Latency (audio)","score":0.5900762677192688},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5225990414619446},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.5095215439796448},{"id":"https://openalex.org/keywords/incentive","display_name":"Incentive","score":0.48149383068084717},{"id":"https://openalex.org/keywords/response-time","display_name":"Response time","score":0.4475553333759308},{"id":"https://openalex.org/keywords/lag","display_name":"Lag","score":0.44399356842041016},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.36949968338012695},{"id":"https://openalex.org/keywords/real-time-computing","display_name":"Real-time computing","score":0.32412925362586975},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.1887555718421936}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.752424418926239},{"id":"https://openalex.org/C82876162","wikidata":"https://www.wikidata.org/wiki/Q17096504","display_name":"Latency (audio)","level":2,"score":0.5900762677192688},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5225990414619446},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5095215439796448},{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.48149383068084717},{"id":"https://openalex.org/C19012869","wikidata":"https://www.wikidata.org/wiki/Q578372","display_name":"Response time","level":2,"score":0.4475553333759308},{"id":"https://openalex.org/C75778745","wikidata":"https://www.wikidata.org/wiki/Q342626","display_name":"Lag","level":2,"score":0.44399356842041016},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.36949968338012695},{"id":"https://openalex.org/C79403827","wikidata":"https://www.wikidata.org/wiki/Q3988","display_name":"Real-time computing","level":1,"score":0.32412925362586975},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.1887555718421936},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C121684516","wikidata":"https://www.wikidata.org/wiki/Q7600677","display_name":"Computer graphics (images)","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2858036.2858572","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2858036.2858572","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.6299999952316284}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W156034388","https://openalex.org/W1577841485","https://openalex.org/W1973971463","https://openalex.org/W2001895410","https://openalex.org/W2002433915","https://openalex.org/W2011976980","https://openalex.org/W2014375476","https://openalex.org/W2025267865","https://openalex.org/W2034457643","https://openalex.org/W2048028791","https://openalex.org/W2057041629","https://openalex.org/W2061232032","https://openalex.org/W2062742763","https://openalex.org/W2074493025","https://openalex.org/W2089115820","https://openalex.org/W2089666999","https://openalex.org/W2092589856","https://openalex.org/W2106568252","https://openalex.org/W2113000322","https://openalex.org/W2114269021","https://openalex.org/W2115860724","https://openalex.org/W2116030706","https://openalex.org/W2117492729","https://openalex.org/W2121884932","https://openalex.org/W2129636357","https://openalex.org/W2135099885","https://openalex.org/W2137244916","https://openalex.org/W2151401338","https://openalex.org/W2158685692","https://openalex.org/W2160842550","https://openalex.org/W2326713822","https://openalex.org/W2342091124","https://openalex.org/W3023580939","https://openalex.org/W3122078363","https://openalex.org/W3123368171","https://openalex.org/W4240511086"],"related_works":["https://openalex.org/W2429057255","https://openalex.org/W2187546663","https://openalex.org/W148745890","https://openalex.org/W4389670110","https://openalex.org/W2611942503","https://openalex.org/W4315621326","https://openalex.org/W2899790217","https://openalex.org/W2898395619","https://openalex.org/W2091631669","https://openalex.org/W169895511"],"abstract_inverted_index":{"It":[0],"is":[1,19,22],"well":[2],"established":[3],"that":[4,61,78],"delays":[5,81,148,171],"in":[6,116,142,151],"system":[7,79,117,169,190],"response":[8,40,80,118,170],"time":[9,41],"negatively":[10],"impact":[11,77,173],"productivity,":[12],"error":[13],"rates":[14],"and":[15,109,135,144],"user":[16,85,174],"satisfaction.":[17],"What":[18],"less":[20],"clear":[21],"the":[23,76,102,111,152,187],"degree":[24],"to":[25,74,99,172,185],"which":[26,73],"these":[27,45,147],"effects":[28,46,112],"deter":[29],"users":[30],"from":[31,64],"engaging":[32],"with":[33,55,72,168],"a":[34,92,155],"system.":[35],"Usability":[36],"guidelines":[37],"provide":[38],"rough":[39],"targets":[42,67],"for":[43,94],"minimizing":[44],"across":[47],"various":[48],"types":[49,108],"of":[50,105,113,154,189],"interactions.":[51],"However,":[52],"developers":[53],"faced":[54],"technical":[56],"limitations":[57],"or":[58],"cost":[59,188],"constraints":[60],"prevent":[62],"them":[63],"meeting":[65],"such":[66,180],"are":[68],"given":[69],"no":[70],"data":[71],"estimate":[75],"will":[82],"have":[83],"on":[84],"engagement.":[86,175],"In":[87],"this":[88],"work,":[89],"we":[90,162,177],"demonstrate":[91],"methodology":[93],"using":[95],"crowd":[96,156],"sourcing":[97],"platforms":[98],"examine":[100],"(1)":[101],"relative":[103],"impacts":[104],"different":[106],"delay":[107,125],"(2)":[110],"marginal":[114],"changes":[115],"times.":[119],"We":[120],"compare":[121],"two":[122],"common":[123],"network":[124,139],"types,":[126],"those":[127,136],"caused":[128,137],"by":[129,138],"limited":[130],"bandwidth":[131],"(increased":[132],"download":[133],"times)":[134],"latency":[140],"(lag":[141],"responsiveness),":[143],"present":[145],"how":[146,164,179],"reduce":[149],"engagement":[150],"context":[153],"sourced":[157],"image":[158],"classification":[159],"task.":[160],"Furthermore,":[161],"model":[163],"financial":[165],"incentives":[166],"interact":[167],"Finally,":[176],"show":[178],"models":[181],"can":[182],"be":[183],"used":[184],"optimize":[186],"design":[191],"choices.":[192]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}