{"id":"https://openalex.org/W1966543025","doi":"https://doi.org/10.1145/2686612.2686681","title":"Designer-client communication in web design","display_name":"Designer-client communication in web design","publication_year":2014,"publication_date":"2014-12-02","ids":{"openalex":"https://openalex.org/W1966543025","doi":"https://doi.org/10.1145/2686612.2686681","mag":"1966543025"},"language":"en","primary_location":{"id":"doi:10.1145/2686612.2686681","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2686612.2686681","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103353691","display_name":"Andrew Dekker","orcid":null},"institutions":[{"id":"https://openalex.org/I165143802","display_name":"The University of Queensland","ror":"https://ror.org/00rqy9422","country_code":"AU","type":"education","lineage":["https://openalex.org/I165143802"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Andrew Dekker","raw_affiliation_strings":["University of Queensland, Australia","University of Queensland, Australia,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Queensland, Australia","institution_ids":["https://openalex.org/I165143802"]},{"raw_affiliation_string":"University of Queensland, Australia,","institution_ids":["https://openalex.org/I165143802"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5025551136","display_name":"Peter Worthy","orcid":"https://orcid.org/0000-0002-9124-1330"},"institutions":[{"id":"https://openalex.org/I165143802","display_name":"The University of Queensland","ror":"https://ror.org/00rqy9422","country_code":"AU","type":"education","lineage":["https://openalex.org/I165143802"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Peter Worthy","raw_affiliation_strings":["University of Queensland, Australia","University of Queensland, Australia,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Queensland, Australia","institution_ids":["https://openalex.org/I165143802"]},{"raw_affiliation_string":"University of Queensland, Australia,","institution_ids":["https://openalex.org/I165143802"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043779815","display_name":"Stephen Viller","orcid":"https://orcid.org/0000-0003-1954-5441"},"institutions":[{"id":"https://openalex.org/I165143802","display_name":"The University of Queensland","ror":"https://ror.org/00rqy9422","country_code":"AU","type":"education","lineage":["https://openalex.org/I165143802"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Stephen Viller","raw_affiliation_strings":["University of Queensland, Australia","University of Queensland, Australia,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Queensland, Australia","institution_ids":["https://openalex.org/I165143802"]},{"raw_affiliation_string":"University of Queensland, Australia,","institution_ids":["https://openalex.org/I165143802"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050637110","display_name":"Kirsten Zimbardi","orcid":null},"institutions":[{"id":"https://openalex.org/I165143802","display_name":"The University of Queensland","ror":"https://ror.org/00rqy9422","country_code":"AU","type":"education","lineage":["https://openalex.org/I165143802"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Kirsten Zimbardi","raw_affiliation_strings":["University of Queensland, Australia","University of Queensland, Australia,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Queensland, Australia","institution_ids":["https://openalex.org/I165143802"]},{"raw_affiliation_string":"University of Queensland, Australia,","institution_ids":["https://openalex.org/I165143802"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110288741","display_name":"Ricky Robinson","orcid":null},"institutions":[{"id":"https://openalex.org/I165143802","display_name":"The University of Queensland","ror":"https://ror.org/00rqy9422","country_code":"AU","type":"education","lineage":["https://openalex.org/I165143802"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Ricky Robinson","raw_affiliation_strings":["University of Queensland, Australia","University of Queensland, Australia,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Queensland, Australia","institution_ids":["https://openalex.org/I165143802"]},{"raw_affiliation_string":"University of Queensland, Australia,","institution_ids":["https://openalex.org/I165143802"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I165143802"],"apc_list":null,"apc_paid":null,"fwci":0.6486,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.69447361,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"440","last_page":"443"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7118017673492432},{"id":"https://openalex.org/keywords/web-design","display_name":"Web design","score":0.45991650223731995},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4170208275318146},{"id":"https://openalex.org/keywords/web-service","display_name":"Web service","score":0.38170966506004333},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3256145715713501}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7118017673492432},{"id":"https://openalex.org/C521306242","wikidata":"https://www.wikidata.org/wiki/Q190637","display_name":"Web design","level":3,"score":0.45991650223731995},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4170208275318146},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.38170966506004333},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3256145715713501}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2686612.2686681","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2686612.2686681","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W2018860888","https://openalex.org/W2112580560","https://openalex.org/W2160143212","https://openalex.org/W2163015397","https://openalex.org/W2170699450","https://openalex.org/W6683730435"],"related_works":["https://openalex.org/W1585501219","https://openalex.org/W2752793062","https://openalex.org/W2083496135","https://openalex.org/W2058873586","https://openalex.org/W1921392269","https://openalex.org/W2006873214","https://openalex.org/W124504236","https://openalex.org/W2340876489","https://openalex.org/W3147180876","https://openalex.org/W2109885672"],"abstract_inverted_index":{"This":[0],"paper":[1],"reflects":[2],"on":[3,132],"a":[4,12,21,34,75,120],"participant":[5],"observational":[6],"study":[7],"that":[8,39,62,84,124],"was":[9,20],"conducted":[10],"during":[11],"long-term":[13],"iterative":[14],"design":[15,88],"project":[16,152],"in":[17,53,79,97,134,143],"which":[18,135],"there":[19,73],"high":[22],"level":[23],"of":[24,36,66,77,122,151],"digital":[25,67],"communication":[26,37,68],"between":[27,69,102],"the":[28,44,64,80,87,103,127,144],"designers":[29],"and":[30,47,82,105,130,141],"clients.":[31],"We":[32,90],"describe":[33,119],"number":[35,76,121],"technologies":[38,109],"were":[40,52,95,112],"employed":[41],"to":[42,99,146],"support":[43,148],"designer-client":[45],"communication,":[46],"examine":[48,91],"how":[49,92],"successful":[50,114],"they":[51],"supporting":[54],"this":[55,149],"work.":[56,153],"In":[57],"our":[58],"reflection":[59],"we":[60,118],"find":[61],"although":[63],"nature":[65],"participants":[70],"appears":[71],"straightforward,":[72],"are":[74],"complexities":[78],"roles":[81],"messiness":[83],"occurs":[85],"throughout":[86],"process.":[89],"these":[93,136],"channels":[94],"used":[96],"tandem":[98],"effectively":[100],"communicate":[101],"stakeholders,":[104],"explore":[106],"why":[107],"some":[108],"(primarily":[110],"email)":[111],"more":[113],"than":[115],"others.":[116],"Finally,":[117],"patterns":[123],"emerged":[125],"within":[126],"overall":[128],"narrative,":[129],"reflect":[131],"ways":[133],"tools":[137],"could":[138],"be":[139],"considered":[140],"designed":[142],"future":[145],"better":[147],"kind":[150]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}