{"id":"https://openalex.org/W2048970851","doi":"https://doi.org/10.1145/2684200.2684295","title":"Information Systems Implementation Delays and Inactivity Gaps","display_name":"Information Systems Implementation Delays and Inactivity Gaps","publication_year":2014,"publication_date":"2014-12-04","ids":{"openalex":"https://openalex.org/W2048970851","doi":"https://doi.org/10.1145/2684200.2684295","mag":"2048970851"},"language":"en","primary_location":{"id":"doi:10.1145/2684200.2684295","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2684200.2684295","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 16th International Conference on Information Integration and Web-based Applications & Services","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057780510","display_name":"Matt Glowatz","orcid":null},"institutions":[{"id":"https://openalex.org/I100930933","display_name":"University College Dublin","ror":"https://ror.org/05m7pjf47","country_code":"IE","type":"education","lineage":["https://openalex.org/I100930933"]}],"countries":["IE"],"is_corresponding":true,"raw_author_name":"Matt Glowatz","raw_affiliation_strings":["University College Dublin, School of Business, Dublin 4, Ireland"],"affiliations":[{"raw_affiliation_string":"University College Dublin, School of Business, Dublin 4, Ireland","institution_ids":["https://openalex.org/I100930933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5066727483","display_name":"David Malone","orcid":"https://orcid.org/0000-0002-6947-586X"},"institutions":[{"id":"https://openalex.org/I100930933","display_name":"University College Dublin","ror":"https://ror.org/05m7pjf47","country_code":"IE","type":"education","lineage":["https://openalex.org/I100930933"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"David Malone","raw_affiliation_strings":["University College Dublin, School of Business, Dublin 4, Ireland"],"affiliations":[{"raw_affiliation_string":"University College Dublin, School of Business, Dublin 4, Ireland","institution_ids":["https://openalex.org/I100930933"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5003452542","display_name":"Ian N. Fleming","orcid":"https://orcid.org/0000-0001-9505-6418"},"institutions":[{"id":"https://openalex.org/I100930933","display_name":"University College Dublin","ror":"https://ror.org/05m7pjf47","country_code":"IE","type":"education","lineage":["https://openalex.org/I100930933"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Ian Fleming","raw_affiliation_strings":["University College Dublin, School of Business, Dublin 4, Ireland"],"affiliations":[{"raw_affiliation_string":"University College Dublin, School of Business, Dublin 4, Ireland","institution_ids":["https://openalex.org/I100930933"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5057780510"],"corresponding_institution_ids":["https://openalex.org/I100930933"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.16567684,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"346","last_page":"355"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9864000082015991,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9864000082015991,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9659000039100647,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.958299994468689,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6296565532684326}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6296565532684326}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2684200.2684295","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2684200.2684295","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 16th International Conference on Information Integration and Web-based Applications & Services","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W40564306","https://openalex.org/W156034388","https://openalex.org/W166535027","https://openalex.org/W635149649","https://openalex.org/W1491644571","https://openalex.org/W1508343863","https://openalex.org/W1515402129","https://openalex.org/W1547147080","https://openalex.org/W1548906858","https://openalex.org/W1603882355","https://openalex.org/W1721421031","https://openalex.org/W1859502711","https://openalex.org/W1987789700","https://openalex.org/W2011976980","https://openalex.org/W2014646675","https://openalex.org/W2022144799","https://openalex.org/W2042089614","https://openalex.org/W2046538006","https://openalex.org/W2056854682","https://openalex.org/W2062673559","https://openalex.org/W2064787066","https://openalex.org/W2078765786","https://openalex.org/W2103406492","https://openalex.org/W2110506823","https://openalex.org/W2124975206","https://openalex.org/W2130427181","https://openalex.org/W2135617001","https://openalex.org/W2136525163","https://openalex.org/W2140918053","https://openalex.org/W2152581456","https://openalex.org/W2172112217","https://openalex.org/W2276049535","https://openalex.org/W2400252665","https://openalex.org/W2898367376","https://openalex.org/W3019397394","https://openalex.org/W4245006836","https://openalex.org/W4388509419","https://openalex.org/W6630359271"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W2382290278","https://openalex.org/W2478288626","https://openalex.org/W2350741829","https://openalex.org/W2530322880","https://openalex.org/W1596801655"],"abstract_inverted_index":{"This":[0],"paper":[1],"presents":[2],"findings":[3,54],"of":[4,35,48,108],"an":[5,45],"empirical":[6],"study":[7],"into":[8],"how":[9],"delays":[10,79,99,104,109],"and":[11,24,39],"inactivity":[12,57],"gaps":[13,58],"affect":[14],"end":[15,66,85,95],"user":[16,67,86],"perception":[17,68,87],"in":[18,69,88],"the":[19,28,70,75,89],"system":[20,117],"implementation":[21,71,90],"phase":[22],"-":[23,26],"subsequently":[25],"during":[27,116],"actual":[29],"usage":[30],"phase.":[31,91],"The":[32,53,92],"authors'":[33],"methods":[34],"research":[36],"included":[37],"interviews":[38],"online":[40],"surveys":[41],"with":[42,105],"employees":[43],"within":[44],"accounts":[46],"team":[47],"a":[49,62,81],"company":[50],"named":[51],"DFS.":[52],"indicate":[55],"that":[56],"(short":[59],"delays)":[60],"have":[61],"negative":[63],"impact":[64],"on":[65,74,84,113],"phase,":[72],"however":[73],"other":[76],"hand,":[77],"long":[78],"pose":[80],"minor":[82],"effect":[83],"data":[93],"reveals":[94],"users":[96],"view":[97],"longer":[98],"more":[100],"positively":[101],"than":[102],"shorter":[103],"both":[106],"types":[107],"having":[110],"no":[111],"bearing":[112],"satisfaction":[114],"levels":[115],"usage.":[118]},"counts_by_year":[{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}