{"id":"https://openalex.org/W2013472488","doi":"https://doi.org/10.1145/2642937.2642958","title":"Personas in the middle","display_name":"Personas in the middle","publication_year":2014,"publication_date":"2014-09-15","ids":{"openalex":"https://openalex.org/W2013472488","doi":"https://doi.org/10.1145/2642937.2642958","mag":"2013472488"},"language":"en","primary_location":{"id":"doi:10.1145/2642937.2642958","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2642937.2642958","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 29th ACM/IEEE International Conference on Automated Software Engineering","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102905826","display_name":"Mona Rahimi","orcid":"https://orcid.org/0000-0002-4785-747X"},"institutions":[{"id":"https://openalex.org/I118353179","display_name":"DePaul University","ror":"https://ror.org/04xtx5t16","country_code":"US","type":"education","lineage":["https://openalex.org/I118353179"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Mona Rahimi","raw_affiliation_strings":["DePaul University, Chicago, USA","DePaul University (Chicago, USA)"],"affiliations":[{"raw_affiliation_string":"DePaul University, Chicago, USA","institution_ids":["https://openalex.org/I118353179"]},{"raw_affiliation_string":"DePaul University (Chicago, USA)","institution_ids":["https://openalex.org/I118353179"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5037363688","display_name":"Jane Cleland\u2010Huang","orcid":"https://orcid.org/0000-0001-9436-5606"},"institutions":[{"id":"https://openalex.org/I118353179","display_name":"DePaul University","ror":"https://ror.org/04xtx5t16","country_code":"US","type":"education","lineage":["https://openalex.org/I118353179"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jane Cleland-Huang","raw_affiliation_strings":["DePaul University, Chicago, USA","DePaul University (Chicago, USA)"],"affiliations":[{"raw_affiliation_string":"DePaul University, Chicago, USA","institution_ids":["https://openalex.org/I118353179"]},{"raw_affiliation_string":"DePaul University (Chicago, USA)","institution_ids":["https://openalex.org/I118353179"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5102905826"],"corresponding_institution_ids":["https://openalex.org/I118353179"],"apc_list":null,"apc_paid":null,"fwci":1.5644,"has_fulltext":false,"cited_by_count":22,"citation_normalized_percentile":{"value":0.82632942,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"479","last_page":"484"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9785000085830688,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7704576849937439},{"id":"https://openalex.org/keywords/persona","display_name":"Persona","score":0.7579069137573242},{"id":"https://openalex.org/keywords/feature","display_name":"Feature (linguistics)","score":0.7287756204605103},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5703282952308655},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.5445454716682434},{"id":"https://openalex.org/keywords/cluster-analysis","display_name":"Cluster analysis","score":0.4165518879890442},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.40211671590805054},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3777289390563965},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.36803919076919556},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3579919934272766},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3092683255672455},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.09622722864151001}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7704576849937439},{"id":"https://openalex.org/C313442","wikidata":"https://www.wikidata.org/wiki/Q778556","display_name":"Persona","level":2,"score":0.7579069137573242},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.7287756204605103},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5703282952308655},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.5445454716682434},{"id":"https://openalex.org/C73555534","wikidata":"https://www.wikidata.org/wiki/Q622825","display_name":"Cluster analysis","level":2,"score":0.4165518879890442},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.40211671590805054},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3777289390563965},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.36803919076919556},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3579919934272766},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3092683255672455},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.09622722864151001},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2642937.2642958","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2642937.2642958","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 29th ACM/IEEE International Conference on Automated Software Engineering","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G3161873926","display_name":null,"funder_award_id":"CCF: 1265178","funder_id":"https://openalex.org/F4320337387","funder_display_name":"Division of Computing and Communication Foundations"}],"funders":[{"id":"https://openalex.org/F4320337387","display_name":"Division of Computing and Communication Foundations","ror":"https://ror.org/01mng8331"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W11453436","https://openalex.org/W1488899659","https://openalex.org/W1524106684","https://openalex.org/W1988030277","https://openalex.org/W1993344876","https://openalex.org/W2017373262","https://openalex.org/W2028561093","https://openalex.org/W2045487373","https://openalex.org/W2090471195","https://openalex.org/W2105539612","https://openalex.org/W2117400858","https://openalex.org/W2121832034","https://openalex.org/W2127626360","https://openalex.org/W2145813135","https://openalex.org/W2998314454","https://openalex.org/W4242182825","https://openalex.org/W6629165625"],"related_works":["https://openalex.org/W2795366572","https://openalex.org/W2886588594","https://openalex.org/W3005214328","https://openalex.org/W2920961600","https://openalex.org/W3091061106","https://openalex.org/W2610743940","https://openalex.org/W1513171822","https://openalex.org/W4312802148","https://openalex.org/W4285553851","https://openalex.org/W4389400787"],"abstract_inverted_index":{"Many":[0],"software":[1],"systems":[2],"utilize":[3],"forums":[4],"to":[5,12,65,76,88,95],"allow":[6],"a":[7,37,48],"broad":[8],"set":[9,49],"of":[10,19,28,45,50,69,80],"stakeholders":[11],"request":[13],"features.":[14],"However":[15],"the":[16,43,78,108,119],"resulting":[17],"mass":[18],"ideas":[20],"and":[21,26,62,72,94,111],"comments":[22],"can":[23],"make":[24],"prioritization":[25],"management":[27],"feature":[29,51,70,90,116],"requests":[30,52,71,117],"challenging.":[31],"In":[32],"this":[33],"paper":[34],"we":[35],"propose":[36],"novel":[38],"approach":[39,57,103],"for":[40],"partially":[41],"automating":[42],"creation":[44],"personas":[46,85],"from":[47,107],"in":[53,118],"open":[54],"forums.":[55],"Our":[56],"utilizes":[58],"topic":[59],"clustering,":[60],"classification,":[61],"association":[63],"rules":[64],"identify":[66],"meaningful":[67],"groupings":[68],"then":[73,112],"uses":[74],"them":[75],"guide":[77],"construction":[79],"personas.":[81],"Once":[82],"created,":[83],"these":[84],"are":[86],"leveraged":[87],"coordinate":[89],"requests,":[91],"track":[92],"changes,":[93],"provide":[96],"stakeholder":[97],"communication":[98],"mechanisms.":[99],"We":[100],"illustrate":[101],"our":[102],"with":[104],"examples":[105],"taken":[106],"health-insurance":[109],"domain":[110],"evaluate":[113],"it":[114],"against":[115],"SugarCRM":[120],"project.":[121]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2}],"updated_date":"2026-01-13T01:12:25.745995","created_date":"2025-10-10T00:00:00"}
