{"id":"https://openalex.org/W2128587712","doi":"https://doi.org/10.1145/2554850.2554878","title":"From ratings to trust","display_name":"From ratings to trust","publication_year":2014,"publication_date":"2014-03-24","ids":{"openalex":"https://openalex.org/W2128587712","doi":"https://doi.org/10.1145/2554850.2554878","mag":"2128587712"},"language":"en","primary_location":{"id":"doi:10.1145/2554850.2554878","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2554850.2554878","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 29th Annual ACM Symposium on Applied Computing","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007061198","display_name":"Guibing Guo","orcid":"https://orcid.org/0000-0002-1709-5056"},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":true,"raw_author_name":"Guibing Guo","raw_affiliation_strings":["Nanyang Technological University, Singapore","Nanyang Technological University (Singapore)"],"affiliations":[{"raw_affiliation_string":"Nanyang Technological University, Singapore","institution_ids":["https://openalex.org/I172675005"]},{"raw_affiliation_string":"Nanyang Technological University (Singapore)","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071127825","display_name":"Jie Zhang","orcid":"https://orcid.org/0000-0001-9176-170X"},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Jie Zhang","raw_affiliation_strings":["Nanyang Technological University, Singapore","Nanyang Technological University (Singapore)"],"affiliations":[{"raw_affiliation_string":"Nanyang Technological University, Singapore","institution_ids":["https://openalex.org/I172675005"]},{"raw_affiliation_string":"Nanyang Technological University (Singapore)","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005709068","display_name":"Dani\u00ebl Thalmann","orcid":"https://orcid.org/0000-0002-0451-7491"},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Daniel Thalmann","raw_affiliation_strings":["Nanyang Technological University, Singapore","Nanyang Technological University (Singapore)"],"affiliations":[{"raw_affiliation_string":"Nanyang Technological University, Singapore","institution_ids":["https://openalex.org/I172675005"]},{"raw_affiliation_string":"Nanyang Technological University (Singapore)","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043883509","display_name":"Anirban Basu","orcid":"https://orcid.org/0000-0001-5438-0959"},"institutions":[{"id":"https://openalex.org/I71799228","display_name":"KDDI (Japan)","ror":"https://ror.org/03r7fm174","country_code":"JP","type":"company","lineage":["https://openalex.org/I71799228"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Anirban Basu","raw_affiliation_strings":["KDDI R&D Laboratories, Inc., Japan"],"affiliations":[{"raw_affiliation_string":"KDDI R&D Laboratories, Inc., Japan","institution_ids":["https://openalex.org/I71799228"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006046553","display_name":"Neil Yorke\u2010Smith","orcid":"https://orcid.org/0000-0002-1814-3515"},"institutions":[{"id":"https://openalex.org/I241749","display_name":"University of Cambridge","ror":"https://ror.org/013meh722","country_code":"GB","type":"education","lineage":["https://openalex.org/I241749"]},{"id":"https://openalex.org/I98635879","display_name":"American University of Beirut","ror":"https://ror.org/04pznsd21","country_code":"LB","type":"education","lineage":["https://openalex.org/I98635879"]}],"countries":["GB","LB"],"is_corresponding":false,"raw_author_name":"Neil Yorke-Smith","raw_affiliation_strings":["American University of Beirut, Lebanon and University of Cambridge, UK"],"affiliations":[{"raw_affiliation_string":"American University of Beirut, Lebanon and University of Cambridge, UK","institution_ids":["https://openalex.org/I98635879","https://openalex.org/I241749"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5007061198"],"corresponding_institution_ids":["https://openalex.org/I172675005"],"apc_list":null,"apc_paid":null,"fwci":30.8722,"has_fulltext":false,"cited_by_count":80,"citation_normalized_percentile":{"value":0.99574783,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"248","last_page":"253"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10927","display_name":"Access Control and Trust","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10927","display_name":"Access Control and Trust","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10764","display_name":"Privacy-Preserving Technologies in Data","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.9969000220298767,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8214132785797119},{"id":"https://openalex.org/keywords/metric","display_name":"Metric (unit)","score":0.676328718662262},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.6353795528411865},{"id":"https://openalex.org/keywords/recommender-system","display_name":"Recommender system","score":0.6233416795730591},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.5541476607322693},{"id":"https://openalex.org/keywords/trust-management","display_name":"Trust management (information system)","score":0.5113574862480164},{"id":"https://openalex.org/keywords/computational-trust","display_name":"Computational trust","score":0.4763484299182892},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.40082380175590515},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3434978723526001},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.34329357743263245},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.16876783967018127},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.09420451521873474},{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.07019433379173279}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8214132785797119},{"id":"https://openalex.org/C176217482","wikidata":"https://www.wikidata.org/wiki/Q860554","display_name":"Metric (unit)","level":2,"score":0.676328718662262},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.6353795528411865},{"id":"https://openalex.org/C557471498","wikidata":"https://www.wikidata.org/wiki/Q554950","display_name":"Recommender system","level":2,"score":0.6233416795730591},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5541476607322693},{"id":"https://openalex.org/C2776384856","wikidata":"https://www.wikidata.org/wiki/Q17145767","display_name":"Trust management (information system)","level":2,"score":0.5113574862480164},{"id":"https://openalex.org/C160521178","wikidata":"https://www.wikidata.org/wiki/Q5157345","display_name":"Computational trust","level":3,"score":0.4763484299182892},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.40082380175590515},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3434978723526001},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.34329357743263245},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.16876783967018127},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.09420451521873474},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.07019433379173279},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2554850.2554878","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2554850.2554878","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 29th Annual ACM Symposium on Applied Computing","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","score":0.4399999976158142,"id":"https://metadata.un.org/sdg/17"}],"awards":[{"id":"https://openalex.org/G7514975245","display_name":null,"funder_award_id":"M4020110.020","funder_id":"https://openalex.org/F4320320751","funder_display_name":"Ministry of Education - Singapore"}],"funders":[{"id":"https://openalex.org/F4320320751","display_name":"Ministry of Education - Singapore","ror":"https://ror.org/01kcva023"},{"id":"https://openalex.org/F4320321026","display_name":"Ministry of Earth Sciences","ror":"https://ror.org/013cf5k59"},{"id":"https://openalex.org/F4320322724","display_name":"Ministry of Education, India","ror":"https://ror.org/048xjjh50"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W64411449","https://openalex.org/W622503240","https://openalex.org/W1589148151","https://openalex.org/W1724456722","https://openalex.org/W1770617812","https://openalex.org/W1980202081","https://openalex.org/W1988557441","https://openalex.org/W2019405505","https://openalex.org/W2022642792","https://openalex.org/W2064637959","https://openalex.org/W2070845054","https://openalex.org/W2098685442","https://openalex.org/W2105805302","https://openalex.org/W2110689325","https://openalex.org/W2114038260","https://openalex.org/W2133266261","https://openalex.org/W2138825227","https://openalex.org/W2496571893","https://openalex.org/W4206836763","https://openalex.org/W4230402357"],"related_works":["https://openalex.org/W2916013893","https://openalex.org/W2406819003","https://openalex.org/W2049283755","https://openalex.org/W2380484878","https://openalex.org/W2521155355","https://openalex.org/W2170496240","https://openalex.org/W2509590646","https://openalex.org/W2097156757","https://openalex.org/W2381388525","https://openalex.org/W2167620197"],"abstract_inverted_index":{"Trust":[0],"has":[1],"been":[2,28],"extensively":[3],"studied":[4],"and":[5,46,94,115],"its":[6],"effectiveness":[7],"demonstrated":[8],"in":[9,20,68],"recommender":[10],"systems.":[11],"Due":[12],"to":[13,30,80,87,95],"the":[14,51,71,82],"lack":[15],"of":[16,53,65,70,73,84],"explicit":[17,89],"trust":[18,24,33,66,85,90,93,109],"information":[19],"most":[21],"systems,":[22],"many":[23],"metric":[25],"approaches":[26],"have":[27,40],"proposed":[29],"infer":[31],"implicit":[32,92],"from":[34,91],"user":[35],"ratings.":[36,56],"However,":[37],"previous":[38],"works":[39],"not":[41],"compared":[42],"these":[43],"different":[44],"approaches,":[45],"oftentimes":[47],"focus":[48],"only":[49],"on":[50,101],"performance":[52],"predictive":[54],"item":[55],"In":[57],"this":[58],"paper,":[59],"we":[60],"first":[61],"analyse":[62],"five":[63],"kinds":[64],"metrics":[67,86,110,119],"light":[69],"properties":[72],"trust.":[74],"We":[75],"conduct":[76],"an":[77],"empirical":[78],"study":[79],"explore":[81],"ability":[83],"distinguish":[88],"generate":[96],"accurate":[97],"predictions.":[98],"Experimental":[99],"results":[100],"two":[102],"real-world":[103],"data":[104],"sets":[105],"show":[106],"that":[107,117],"existing":[108],"cannot":[111],"provide":[112],"satisfying":[113],"performance,":[114],"indicate":[116],"future":[118],"should":[120],"be":[121],"designed":[122],"more":[123],"carefully.":[124]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":17},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":9},{"year":2018,"cited_by_count":8},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":11},{"year":2015,"cited_by_count":8},{"year":2014,"cited_by_count":7}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}