{"id":"https://openalex.org/W2048873518","doi":"https://doi.org/10.1145/2541016.2541049","title":"The effect of language in answering qualitative questions in user experience evaluation web-surveys","display_name":"The effect of language in answering qualitative questions in user experience evaluation web-surveys","publication_year":2013,"publication_date":"2013-11-25","ids":{"openalex":"https://openalex.org/W2048873518","doi":"https://doi.org/10.1145/2541016.2541049","mag":"2048873518"},"language":"en","primary_location":{"id":"doi:10.1145/2541016.2541049","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2541016.2541049","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5042787122","display_name":"Tanja Walsh","orcid":null},"institutions":[{"id":"https://openalex.org/I4210133110","display_name":"Tampere University","ror":null,"country_code":"FI","type":null,"lineage":["https://openalex.org/I4210133110"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Tanja Walsh","raw_affiliation_strings":["Tampere University of Technology, Tampere, Finland","Tampere University of Technology , Tampere, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tampere University of Technology, Tampere, Finland","institution_ids":["https://openalex.org/I4210133110"]},{"raw_affiliation_string":"Tampere University of Technology , Tampere, Finland","institution_ids":["https://openalex.org/I4210133110"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068728702","display_name":"Piia Nurkka","orcid":null},"institutions":[{"id":"https://openalex.org/I4210133110","display_name":"Tampere University","ror":null,"country_code":"FI","type":null,"lineage":["https://openalex.org/I4210133110"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Piia Nurkka","raw_affiliation_strings":["Tampere University of Technology, Tampere, Finland","Tampere University of Technology , Tampere, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tampere University of Technology, Tampere, Finland","institution_ids":["https://openalex.org/I4210133110"]},{"raw_affiliation_string":"Tampere University of Technology , Tampere, Finland","institution_ids":["https://openalex.org/I4210133110"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073977055","display_name":"Helen Petrie","orcid":"https://orcid.org/0000-0002-0100-9846"},"institutions":[{"id":"https://openalex.org/I52099693","display_name":"University of York","ror":"https://ror.org/04m01e293","country_code":"GB","type":"education","lineage":["https://openalex.org/I52099693"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Helen Petrie","raw_affiliation_strings":["University of York Heslington, York, United Kingdom","University of York, Heslington York, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of York Heslington, York, United Kingdom","institution_ids":["https://openalex.org/I52099693"]},{"raw_affiliation_string":"University of York, Heslington York, United Kingdom","institution_ids":["https://openalex.org/I52099693"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5075851942","display_name":"Jaana Olsson","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jaana Olsson","raw_affiliation_strings":["Suuntaamo Oy, Tampere, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Suuntaamo Oy, Tampere, Finland","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.12450879,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"73","last_page":"82"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13155","display_name":"Digital Communication and Language","score":0.9689000248908997,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13155","display_name":"Digital Communication and Language","score":0.9689000248908997,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12679","display_name":"Focus Groups and Qualitative Methods","score":0.9638000130653381,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/question-answering","display_name":"Question answering","score":0.779168963432312},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7404968738555908},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.6028057336807251},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.44791117310523987},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.40172654390335083}],"concepts":[{"id":"https://openalex.org/C44291984","wikidata":"https://www.wikidata.org/wiki/Q1074173","display_name":"Question answering","level":2,"score":0.779168963432312},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7404968738555908},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.6028057336807251},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.44791117310523987},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.40172654390335083}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2541016.2541049","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2541016.2541049","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education","score":0.8700000047683716}],"awards":[],"funders":[{"id":"https://openalex.org/F4320321855","display_name":"Tekes","ror":"https://ror.org/02ag8cq23"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W1488727463","https://openalex.org/W1531843070","https://openalex.org/W1656334634","https://openalex.org/W1800561057","https://openalex.org/W2016546280","https://openalex.org/W2020639717","https://openalex.org/W2030968805","https://openalex.org/W2034503479","https://openalex.org/W2051406789","https://openalex.org/W2054104635","https://openalex.org/W2062299969","https://openalex.org/W2086956503","https://openalex.org/W2087029545","https://openalex.org/W2094104579","https://openalex.org/W2110603020","https://openalex.org/W2155116937","https://openalex.org/W2166598923","https://openalex.org/W2169391115","https://openalex.org/W6638412340","https://openalex.org/W6774204415"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2384605597","https://openalex.org/W2387743295","https://openalex.org/W3082787378","https://openalex.org/W2136007095","https://openalex.org/W2366230879","https://openalex.org/W3208425359","https://openalex.org/W2349927912","https://openalex.org/W4288102755","https://openalex.org/W2103247590"],"abstract_inverted_index":{"We":[0,73],"investigated":[1],"the":[2,48,62,76,82,125,129],"effect":[3],"of":[4,20,61,69,105,149],"language":[5,90,118],"in":[6,10,33,65,71,87,101,124,144,156,180],"answering":[7,86,100],"qualitative":[8,168],"questions":[9],"user":[11,130],"experience":[12],"(UX)":[13],"evaluation":[14],"web-surveys.":[15],"Two":[16],"cross-cultural":[17],"case":[18,107],"studies":[19,108],"high":[21],"tech":[22],"sports":[23],"watches":[24],"with":[25],"altogether":[26],"176":[27],"participants":[28],"were":[29,35,58],"carried":[30],"out.":[31],"Comparisons":[32],"answers":[34],"made":[36],"among":[37,84,98],"72":[38],"native":[39,51,54,89,117,159,183],"English":[40,45,55],"speakers":[41],"and":[42,53,67,146,154],"104":[43],"non-native":[44],"speakers.":[46],"In":[47],"first":[49],"study":[50],"Italian":[52,66],"speaking":[56],"users":[57,121],"compared.":[59],"Half":[60],"Italians":[63,85,99],"answered":[64],"half":[68],"them":[70],"English.":[72,102],"found":[74],"that":[75,110,164],"response":[77],"rate":[78],"for":[79],"participating":[80],"to":[81,95,122,133,141,177],"survey":[83],"their":[88,181],"was":[91],"64":[92],"%":[93],"compared":[94],"only":[96],"38%":[97],"The":[103,161],"results":[104,162],"our":[106],"indicate":[109],"translating":[111],"a":[112],"UX":[113],"web-survey":[114],"into":[115],"participants'":[116],"would":[119],"motivate":[120],"participate":[123],"study,":[126],"especially":[127],"if":[128,165],"sample":[131],"needs":[132],"include":[134],"more":[135,143,166],"varied":[136],"users.":[137],"It":[138],"is":[139,170],"easier":[140],"describe":[142],"details":[145],"give":[147],"examples":[148],"experiences,":[150],"express":[151],"emotions,":[152],"feelings":[153],"ideas":[155],"one's":[157],"own":[158,182],"language.":[160,184],"suggest":[163],"descriptive":[167],"data":[169],"needed":[171],"from":[172],"users,":[173],"they":[174],"are":[175],"able":[176],"answer":[178],"better":[179]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}