{"id":"https://openalex.org/W1973370367","doi":"https://doi.org/10.1145/2512209.2512213","title":"Improving service continuity","display_name":"Improving service continuity","publication_year":2013,"publication_date":"2013-10-01","ids":{"openalex":"https://openalex.org/W1973370367","doi":"https://doi.org/10.1145/2512209.2512213","mag":"1973370367"},"language":"en","primary_location":{"id":"doi:10.1145/2512209.2512213","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2512209.2512213","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2nd annual conference on Research in information technology","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035545391","display_name":"Louis Turnbull","orcid":null},"institutions":[{"id":"https://openalex.org/I39815113","display_name":"Georgia Southern University","ror":"https://ror.org/04agmb972","country_code":"US","type":"education","lineage":["https://openalex.org/I39815113"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Louis Turnbull","raw_affiliation_strings":["Georgia Southern University, Statesboro, GA","Georgia Southern University, Statesboro GA#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Georgia Southern University, Statesboro, GA","institution_ids":["https://openalex.org/I39815113"]},{"raw_affiliation_string":"Georgia Southern University, Statesboro GA#TAB#","institution_ids":["https://openalex.org/I39815113"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074023863","display_name":"Henry Ochieng","orcid":null},"institutions":[{"id":"https://openalex.org/I39815113","display_name":"Georgia Southern University","ror":"https://ror.org/04agmb972","country_code":"US","type":"education","lineage":["https://openalex.org/I39815113"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Henry Ochieng","raw_affiliation_strings":["Georgia Southern University, Statesboro, GA","Georgia Southern University, Statesboro GA#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Georgia Southern University, Statesboro, GA","institution_ids":["https://openalex.org/I39815113"]},{"raw_affiliation_string":"Georgia Southern University, Statesboro GA#TAB#","institution_ids":["https://openalex.org/I39815113"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064533906","display_name":"Chris Kadlec","orcid":null},"institutions":[{"id":"https://openalex.org/I39815113","display_name":"Georgia Southern University","ror":"https://ror.org/04agmb972","country_code":"US","type":"education","lineage":["https://openalex.org/I39815113"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Chris Kadlec","raw_affiliation_strings":["Georgia Southern University, Statesboro, GA","Georgia Southern University, Statesboro GA#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Georgia Southern University, Statesboro, GA","institution_ids":["https://openalex.org/I39815113"]},{"raw_affiliation_string":"Georgia Southern University, Statesboro GA#TAB#","institution_ids":["https://openalex.org/I39815113"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035970753","display_name":"Jordan Shropshire","orcid":null},"institutions":[{"id":"https://openalex.org/I39815113","display_name":"Georgia Southern University","ror":"https://ror.org/04agmb972","country_code":"US","type":"education","lineage":["https://openalex.org/I39815113"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jordan Shropshire","raw_affiliation_strings":["Georgia Southern University, Statesboro, GA","Georgia Southern University, Statesboro GA#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Georgia Southern University, Statesboro, GA","institution_ids":["https://openalex.org/I39815113"]},{"raw_affiliation_string":"Georgia Southern University, Statesboro GA#TAB#","institution_ids":["https://openalex.org/I39815113"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.3773,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.64277645,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"43","last_page":"46"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10400","display_name":"Network Security and Intrusion Detection","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10400","display_name":"Network Security and Intrusion Detection","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9915000200271606,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9912999868392944,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/disaster-recovery","display_name":"Disaster recovery","score":0.678869366645813},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6776390075683594},{"id":"https://openalex.org/keywords/scalability","display_name":"Scalability","score":0.6368358135223389},{"id":"https://openalex.org/keywords/data-center","display_name":"Data center","score":0.5827646851539612},{"id":"https://openalex.org/keywords/resilience","display_name":"Resilience (materials science)","score":0.5651677250862122},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5650453567504883},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4538983702659607},{"id":"https://openalex.org/keywords/disaster-response","display_name":"Disaster response","score":0.4198395907878876},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.40624120831489563},{"id":"https://openalex.org/keywords/emergency-management","display_name":"Emergency management","score":0.3633132874965668},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.34241971373558044},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.3321703374385834},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.30402514338493347},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.13973847031593323},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.1199667751789093}],"concepts":[{"id":"https://openalex.org/C129230348","wikidata":"https://www.wikidata.org/wiki/Q1140205","display_name":"Disaster recovery","level":2,"score":0.678869366645813},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6776390075683594},{"id":"https://openalex.org/C48044578","wikidata":"https://www.wikidata.org/wiki/Q727490","display_name":"Scalability","level":2,"score":0.6368358135223389},{"id":"https://openalex.org/C153740404","wikidata":"https://www.wikidata.org/wiki/Q671224","display_name":"Data center","level":2,"score":0.5827646851539612},{"id":"https://openalex.org/C2779585090","wikidata":"https://www.wikidata.org/wiki/Q3457762","display_name":"Resilience (materials science)","level":2,"score":0.5651677250862122},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5650453567504883},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4538983702659607},{"id":"https://openalex.org/C3018653863","wikidata":"https://www.wikidata.org/wiki/Q5281355","display_name":"Disaster response","level":3,"score":0.4198395907878876},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.40624120831489563},{"id":"https://openalex.org/C62555980","wikidata":"https://www.wikidata.org/wiki/Q1460420","display_name":"Emergency management","level":2,"score":0.3633132874965668},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.34241971373558044},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3321703374385834},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.30402514338493347},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13973847031593323},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.1199667751789093},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C97355855","wikidata":"https://www.wikidata.org/wiki/Q11473","display_name":"Thermodynamics","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2512209.2512213","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2512209.2512213","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2nd annual conference on Research in information technology","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5799999833106995,"id":"https://metadata.un.org/sdg/13","display_name":"Climate action"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":3,"referenced_works":["https://openalex.org/W1576551487","https://openalex.org/W2168595508","https://openalex.org/W2187137153"],"related_works":["https://openalex.org/W2388209524","https://openalex.org/W93111763","https://openalex.org/W4241945896","https://openalex.org/W4402721021","https://openalex.org/W2032452226","https://openalex.org/W2394422641","https://openalex.org/W4401497630","https://openalex.org/W2578808763","https://openalex.org/W2096153544","https://openalex.org/W2160089643"],"abstract_inverted_index":{"Data":[0],"centers":[1,64],"provide":[2],"highly-scalable":[3],"and":[4,16,60,81,99,130],"reliable":[5],"computing":[6],"for":[7,84,143],"enterprise":[8],"services":[9],"such":[10],"as":[11],"web":[12],"hosting,":[13],"email,":[14],"applications,":[15],"file":[17],"storage.":[18],"Because":[19],"they":[20],"integrate":[21],"a":[22,31,75,140],"range":[23],"of":[24,37,44,50,77,95,101,127,147],"different":[25],"systems,":[26],"data":[27,63,85,96,148],"center":[28,97],"administration":[29],"is":[30,40,89,139],"complex":[32],"process.":[33,106],"Managing":[34],"the":[35,48,69,102,119,125,128,132,145],"risk":[36],"IT":[38,78,103],"disaster":[39,79,104],"especially":[41],"difficult.":[42],"Layers":[43],"interrelated":[45],"infrastructure":[46,98],"multiply":[47],"effect":[49],"system":[51],"malfunctions.":[52],"Seemingly-small":[53],"problems":[54],"can":[55],"turn":[56],"into":[57,115],"major":[58],"disasters":[59],"take":[61],"entire":[62],"offline.":[65],"To":[66],"cope":[67],"with":[68],"myriad":[70],"risks,":[71],"this":[72],"research":[73],"develops":[74],"matrix":[76,88,129],"prevention":[80],"mitigation":[82],"techniques":[83,111,133],"centers.":[86,149],"The":[87,137],"organized":[90],"along":[91],"two":[92],"dimensions:":[93],"attributes":[94],"elements":[100],"recovery":[105],"It":[107],"includes":[108],"134":[109],"specific":[110],"which":[112],"were":[113],"clustered":[114],"49":[116],"cells":[117],"within":[118,134],"matrix.":[120],"An":[121],"expert":[122],"panel":[123],"assessed":[124],"validity":[126],"ranked":[131],"each":[135],"cell.":[136],"result":[138],"comprehensive":[141],"tool":[142],"improving":[144],"resilience":[146]},"counts_by_year":[{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
