{"id":"https://openalex.org/W2045272120","doi":"https://doi.org/10.1145/2503859.2503881","title":"How to develop financial applications with game features in e-banking?","display_name":"How to develop financial applications with game features in e-banking?","publication_year":2013,"publication_date":"2013-07-11","ids":{"openalex":"https://openalex.org/W2045272120","doi":"https://doi.org/10.1145/2503859.2503881","mag":"2045272120"},"language":"en","primary_location":{"id":"doi:10.1145/2503859.2503881","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2503859.2503881","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2013 International Conference on Information Systems and Design of Communication","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/10071/29238","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011618303","display_name":"Lu\u00eds Filipe Rodrigues","orcid":"https://orcid.org/0000-0002-2088-2747"},"institutions":[{"id":"https://openalex.org/I110026055","display_name":"Iscte \u2013 Instituto Universit\u00e1rio de Lisboa","ror":"https://ror.org/014837179","country_code":"PT","type":"education","lineage":["https://openalex.org/I110026055"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Lu\u00eds Filipe Rodrigues","raw_affiliation_strings":["Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), Lisboa, Portugal","Instituto Universitario de Lisboa ISCTE-IUL, Lisboa, Portugal#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), Lisboa, Portugal","institution_ids":["https://openalex.org/I110026055"]},{"raw_affiliation_string":"Instituto Universitario de Lisboa ISCTE-IUL, Lisboa, Portugal#TAB#","institution_ids":["https://openalex.org/I110026055"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006235395","display_name":"Carlos J. Costa","orcid":"https://orcid.org/0000-0002-1037-0561"},"institutions":[{"id":"https://openalex.org/I110026055","display_name":"Iscte \u2013 Instituto Universit\u00e1rio de Lisboa","ror":"https://ror.org/014837179","country_code":"PT","type":"education","lineage":["https://openalex.org/I110026055"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Carlos J. Costa","raw_affiliation_strings":["Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), Lisboa, Portugal","Instituto Universitario de Lisboa ISCTE-IUL, Lisboa, Portugal#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), Lisboa, Portugal","institution_ids":["https://openalex.org/I110026055"]},{"raw_affiliation_string":"Instituto Universitario de Lisboa ISCTE-IUL, Lisboa, Portugal#TAB#","institution_ids":["https://openalex.org/I110026055"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5078386028","display_name":"Ab\u00edlio Oliveira","orcid":"https://orcid.org/0000-0001-8144-4583"},"institutions":[{"id":"https://openalex.org/I110026055","display_name":"Iscte \u2013 Instituto Universit\u00e1rio de Lisboa","ror":"https://ror.org/014837179","country_code":"PT","type":"education","lineage":["https://openalex.org/I110026055"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Ab\u00edlio Oliveira","raw_affiliation_strings":["Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), Lisboa, Portugal","Instituto Universitario de Lisboa ISCTE-IUL, Lisboa, Portugal#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), Lisboa, Portugal","institution_ids":["https://openalex.org/I110026055"]},{"raw_affiliation_string":"Instituto Universitario de Lisboa ISCTE-IUL, Lisboa, Portugal#TAB#","institution_ids":["https://openalex.org/I110026055"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.5074,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.91963388,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"124","last_page":"134"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10731","display_name":"Educational Games and Gamification","score":0.9840999841690063,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13913","display_name":"Blockchain Technology in Education and Learning","score":0.9757000207901001,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6168400049209595},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.6032794713973999},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.518393337726593},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4836677014827728},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4725724756717682},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4713574945926666},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4668090343475342},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.4648536443710327},{"id":"https://openalex.org/keywords/customer-relationship-management","display_name":"Customer relationship management","score":0.4376028776168823},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4279382824897766},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.22149255871772766},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.1849810779094696},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.08263474702835083},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.07162582874298096}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6168400049209595},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.6032794713973999},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.518393337726593},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4836677014827728},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4725724756717682},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4713574945926666},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4668090343475342},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.4648536443710327},{"id":"https://openalex.org/C98825075","wikidata":"https://www.wikidata.org/wiki/Q485643","display_name":"Customer relationship management","level":2,"score":0.4376028776168823},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4279382824897766},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.22149255871772766},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.1849810779094696},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.08263474702835083},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.07162582874298096},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/2503859.2503881","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2503859.2503881","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2013 International Conference on Information Systems and Design of Communication","raw_type":"proceedings-article"},{"id":"pmh:oai:repositorio.iscte-iul.pt:10071/29238","is_oa":true,"landing_page_url":"http://hdl.handle.net/10071/29238","pdf_url":null,"source":{"id":"https://openalex.org/S7407055197","display_name":"Reposit\u00f3rio do ISCTE-IUL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"conferenceObject"}],"best_oa_location":{"id":"pmh:oai:repositorio.iscte-iul.pt:10071/29238","is_oa":true,"landing_page_url":"http://hdl.handle.net/10071/29238","pdf_url":null,"source":{"id":"https://openalex.org/S7407055197","display_name":"Reposit\u00f3rio do ISCTE-IUL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"conferenceObject"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":51,"referenced_works":["https://openalex.org/W21065629","https://openalex.org/W80595451","https://openalex.org/W112191815","https://openalex.org/W158297150","https://openalex.org/W188026565","https://openalex.org/W240642894","https://openalex.org/W264007260","https://openalex.org/W283812555","https://openalex.org/W316732505","https://openalex.org/W626826289","https://openalex.org/W648652292","https://openalex.org/W815501962","https://openalex.org/W929270456","https://openalex.org/W1480823969","https://openalex.org/W1511827303","https://openalex.org/W1519785837","https://openalex.org/W1520545511","https://openalex.org/W1521891762","https://openalex.org/W1561235871","https://openalex.org/W1604953524","https://openalex.org/W1980569376","https://openalex.org/W1999874111","https://openalex.org/W2019381741","https://openalex.org/W2028471868","https://openalex.org/W2047440530","https://openalex.org/W2047806017","https://openalex.org/W2084622410","https://openalex.org/W2100064951","https://openalex.org/W2111419001","https://openalex.org/W2112741432","https://openalex.org/W2117945084","https://openalex.org/W2126801635","https://openalex.org/W2127180043","https://openalex.org/W2128783070","https://openalex.org/W2131013305","https://openalex.org/W2131274516","https://openalex.org/W2134062730","https://openalex.org/W2143176882","https://openalex.org/W2155629590","https://openalex.org/W2305130666","https://openalex.org/W2502036478","https://openalex.org/W2530575520","https://openalex.org/W2743146240","https://openalex.org/W2752455916","https://openalex.org/W4206522103","https://openalex.org/W4240896783","https://openalex.org/W4285719527","https://openalex.org/W6604548840","https://openalex.org/W6631161121","https://openalex.org/W6631323527","https://openalex.org/W6633555171"],"related_works":["https://openalex.org/W2429057255","https://openalex.org/W2187546663","https://openalex.org/W148745890","https://openalex.org/W4389670110","https://openalex.org/W2611942503","https://openalex.org/W4315621326","https://openalex.org/W2899790217","https://openalex.org/W2598865957","https://openalex.org/W1576092969","https://openalex.org/W2524154428"],"abstract_inverted_index":{"As":[0],"for":[1,113,124],"Gamification,":[2],"it":[3,30,71],"is":[4],"about":[5],"business":[6,27],"software":[7,13,61],"with":[8,131],"game":[9,64,144],"characteristics,":[10],"understanding":[11],"the":[12,18,26,44,55,60,78,84,91,96,114,122,143,150,175,179],"development":[14,93,110,115],"process":[15],"will":[16,21,62,69],"improve":[17,25],"practices,":[19],"and":[20,34,37,66,95,106,141,162],"more":[22,31],"than":[23],"likely,":[24],"itself":[28],"(make":[29],"efficient,":[32],"effective,":[33],"less":[35],"costly":[36],"mainly":[38],"collect":[39],"a":[40,51,101,136,170],"positive":[41,102,172],"influence":[42],"from":[43],"customers).":[45],"This":[46],"study":[47],"aims":[48],"to":[49,57,83,120,134,139,149,168,177],"develop":[50],"framework":[52,80],"that":[53,59,67,77,146,166],"provides":[54],"mechanisms":[56],"ensure":[58],"have":[63,169],"characteristic":[65],"clients":[68],"recognize":[70],"as":[72],"Gamification.":[73],"Our":[74],"results":[75,99],"show":[76],"five-step":[79],"proposal":[81],"applied":[82],"Gamification":[85],"project":[86],"management":[87],"on":[88,104,174],"this":[89,117,125],"study,":[90],"Spiral":[92],"model,":[94],"group":[97],"discussion":[98],"into":[100],"effect":[103],"customers":[105],"e-business.":[107],"The":[108,129],"spiral":[109],"methodology":[111],"used":[112],"of":[116,127,152,155,159,164],"application":[118],"showed":[119],"be":[121,135],"appropriated":[123],"type":[126],"project.":[128],"tests":[130],"discussion-groups":[132],"proved":[133],"key":[137],"\"tool\"":[138],"identify":[140],"adapt":[142],"characteristics":[145],"has":[147],"led":[148],"improvement":[151],"customer":[153],"perception":[154],"socialness,":[156],"usefulness":[157],"ease":[158,163],"use,":[160],"enjoyment":[161],"use":[165,178],"probed":[167],"strong":[171],"impact":[173],"intention":[176],"game.":[180]},"counts_by_year":[{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2014,"cited_by_count":1}],"updated_date":"2026-06-14T07:44:22.658603","created_date":"2025-10-10T00:00:00"}