{"id":"https://openalex.org/W2090690331","doi":"https://doi.org/10.1145/2500342.2500356","title":"In situ observations of non-verbal emotional behaviours for multimodal avatar design in e-commerce","display_name":"In situ observations of non-verbal emotional behaviours for multimodal avatar design in e-commerce","publication_year":2013,"publication_date":"2013-06-24","ids":{"openalex":"https://openalex.org/W2090690331","doi":"https://doi.org/10.1145/2500342.2500356","mag":"2090690331"},"language":"en","primary_location":{"id":"doi:10.1145/2500342.2500356","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2500342.2500356","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the International Conference on Multimedia, Interaction, Design and Innovation","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033854838","display_name":"Abdullah A. M. Al Sokkar","orcid":null},"institutions":[{"id":"https://openalex.org/I153648349","display_name":"University of Leicester","ror":"https://ror.org/04h699437","country_code":"GB","type":"education","lineage":["https://openalex.org/I153648349"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Abdullah A. M. Al Sokkar","raw_affiliation_strings":["University of Leicester, Leicester, U.K"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Leicester, Leicester, U.K","institution_ids":["https://openalex.org/I153648349"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033477639","display_name":"Effie Lai\u2010Chong Law","orcid":"https://orcid.org/0000-0002-0873-0150"},"institutions":[{"id":"https://openalex.org/I153648349","display_name":"University of Leicester","ror":"https://ror.org/04h699437","country_code":"GB","type":"education","lineage":["https://openalex.org/I153648349"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Effie Lai-Chong Law","raw_affiliation_strings":["University of Leicester, Leicester, U.K"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Leicester, Leicester, U.K","institution_ids":["https://openalex.org/I153648349"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.16259238,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"12"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9898999929428101,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9898999929428101,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13155","display_name":"Digital Communication and Language","score":0.9882000088691711,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12496","display_name":"Color perception and design","score":0.9872000217437744,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/gesture","display_name":"Gesture","score":0.8871415853500366},{"id":"https://openalex.org/keywords/avatar","display_name":"Avatar","score":0.8371862769126892},{"id":"https://openalex.org/keywords/facial-expression","display_name":"Facial expression","score":0.8218159675598145},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5919347405433655},{"id":"https://openalex.org/keywords/nonverbal-communication","display_name":"Nonverbal communication","score":0.5599817037582397},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5542963743209839},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5463748574256897},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.5168814659118652},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4927084743976593},{"id":"https://openalex.org/keywords/observational-study","display_name":"Observational study","score":0.42082738876342773},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3680899739265442},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.3367113471031189},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.21721866726875305},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.19544315338134766}],"concepts":[{"id":"https://openalex.org/C207347870","wikidata":"https://www.wikidata.org/wiki/Q371174","display_name":"Gesture","level":2,"score":0.8871415853500366},{"id":"https://openalex.org/C2777365542","wikidata":"https://www.wikidata.org/wiki/Q83090","display_name":"Avatar","level":2,"score":0.8371862769126892},{"id":"https://openalex.org/C195704467","wikidata":"https://www.wikidata.org/wiki/Q327968","display_name":"Facial expression","level":2,"score":0.8218159675598145},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5919347405433655},{"id":"https://openalex.org/C145633318","wikidata":"https://www.wikidata.org/wiki/Q207125","display_name":"Nonverbal communication","level":2,"score":0.5599817037582397},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5542963743209839},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5463748574256897},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5168814659118652},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4927084743976593},{"id":"https://openalex.org/C23131810","wikidata":"https://www.wikidata.org/wiki/Q818574","display_name":"Observational study","level":2,"score":0.42082738876342773},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3680899739265442},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3367113471031189},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.21721866726875305},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.19544315338134766},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2500342.2500356","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2500342.2500356","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the International Conference on Multimedia, Interaction, Design and Innovation","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W205537498","https://openalex.org/W260668095","https://openalex.org/W791007803","https://openalex.org/W1495375099","https://openalex.org/W1529791556","https://openalex.org/W1593012692","https://openalex.org/W1598690355","https://openalex.org/W1951008065","https://openalex.org/W2003047610","https://openalex.org/W2012724889","https://openalex.org/W2048223886","https://openalex.org/W2060008374","https://openalex.org/W2060087714","https://openalex.org/W2069227632","https://openalex.org/W2102532543","https://openalex.org/W2107002552","https://openalex.org/W2134835361","https://openalex.org/W2147332467","https://openalex.org/W2167557160","https://openalex.org/W2517480918","https://openalex.org/W4244897183","https://openalex.org/W6635087628"],"related_works":["https://openalex.org/W3138471234","https://openalex.org/W4247958311","https://openalex.org/W4396832849","https://openalex.org/W1584662471","https://openalex.org/W2782095833","https://openalex.org/W4399125999","https://openalex.org/W4206297952","https://openalex.org/W1872262506","https://openalex.org/W2169060180","https://openalex.org/W4396748111"],"abstract_inverted_index":{"This":[0],"paper":[1],"reports":[2],"an":[3],"empirical":[4],"study":[5,37],"on":[6],"non-verbal":[7],"emotional":[8,30],"behaviours":[9],"-":[10,16],"facial":[11,70,82],"expressions":[12,31,71,83],"and":[13,72,102],"body":[14,73],"gestures":[15,74],"with":[17,28,46,65],"the":[18,23,36,56,93],"ultimate":[19],"goal":[20],"of":[21,25,68],"informing":[22],"design":[24],"multimodal":[26],"avatars":[27,105],"authentic":[29],"for":[32,91,103,106],"e-commerce":[33,107],"websites.":[34],"In":[35],"12":[38],"salespersons":[39],"were":[40,44,84],"observed":[41],"when":[42],"they":[43],"interacting":[45],"29":[47],"customers":[48],"in":[49,75,99],"two":[50],"furniture":[51],"retail":[52],"shops.":[53],"To":[54],"facilitate":[55],"observational":[57],"process,":[58],"we":[59],"developed":[60],"a":[61,66,96],"template":[62,94],"called":[63],"NEBOT":[64],"set":[67],"common":[69],"human-human":[76],"communications.":[77],"Results":[78],"indicate":[79],"that":[80],"neutral":[81],"more":[85],"frequently":[86],"used":[87],"than":[88],"expected.":[89],"Implications":[90],"improving":[92],"as":[95],"research":[97],"tool":[98],"other":[100],"contexts":[101],"designing":[104],"websites":[108],"are":[109],"inferred.":[110]},"counts_by_year":[{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}