{"id":"https://openalex.org/W2166438076","doi":"https://doi.org/10.1145/2470654.2481285","title":"Analyzing users' narratives to understand experience with interactive products","display_name":"Analyzing users' narratives to understand experience with interactive products","publication_year":2013,"publication_date":"2013-04-27","ids":{"openalex":"https://openalex.org/W2166438076","doi":"https://doi.org/10.1145/2470654.2481285","mag":"2166438076"},"language":"en","primary_location":{"id":"doi:10.1145/2470654.2481285","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2470654.2481285","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047046377","display_name":"Alexandre N. Tuch","orcid":null},"institutions":[{"id":"https://openalex.org/I124055696","display_name":"University of Copenhagen","ror":"https://ror.org/035b05819","country_code":"DK","type":"education","lineage":["https://openalex.org/I124055696"]}],"countries":["DK"],"is_corresponding":true,"raw_author_name":"Alexandre N. Tuch","raw_affiliation_strings":["University of Copenhagen, Copenhagen, Denmark"],"affiliations":[{"raw_affiliation_string":"University of Copenhagen, Copenhagen, Denmark","institution_ids":["https://openalex.org/I124055696"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060495982","display_name":"Rune Trusell","orcid":null},"institutions":[{"id":"https://openalex.org/I124055696","display_name":"University of Copenhagen","ror":"https://ror.org/035b05819","country_code":"DK","type":"education","lineage":["https://openalex.org/I124055696"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Rune Trusell","raw_affiliation_strings":["University of Copenhagen, Copenhagen, Denmark"],"affiliations":[{"raw_affiliation_string":"University of Copenhagen, Copenhagen, Denmark","institution_ids":["https://openalex.org/I124055696"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5015615908","display_name":"Kasper Hornb\u00e6k","orcid":"https://orcid.org/0000-0001-8742-1198"},"institutions":[{"id":"https://openalex.org/I124055696","display_name":"University of Copenhagen","ror":"https://ror.org/035b05819","country_code":"DK","type":"education","lineage":["https://openalex.org/I124055696"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Kasper Hornb\u00e6k","raw_affiliation_strings":["University of Copenhagen, Copenhagen, Denmark"],"affiliations":[{"raw_affiliation_string":"University of Copenhagen, Copenhagen, Denmark","institution_ids":["https://openalex.org/I124055696"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5047046377"],"corresponding_institution_ids":["https://openalex.org/I124055696"],"apc_list":null,"apc_paid":null,"fwci":93.7529,"has_fulltext":false,"cited_by_count":138,"citation_normalized_percentile":{"value":0.99884142,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"2079","last_page":"2088"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12214","display_name":"Media Influence and Health","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1208","display_name":"Literature and Literary Theory"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12214","display_name":"Media Influence and Health","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1208","display_name":"Literature and Literary Theory"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10355","display_name":"Impact of Technology on Adolescents","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9905999898910522,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/narrative","display_name":"Narrative","score":0.9028300046920776},{"id":"https://openalex.org/keywords/anger","display_name":"Anger","score":0.7470158934593201},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.6523614525794983},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5921834707260132},{"id":"https://openalex.org/keywords/content-analysis","display_name":"Content analysis","score":0.5320713520050049},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.44860318303108215},{"id":"https://openalex.org/keywords/contrast","display_name":"Contrast (vision)","score":0.4294261038303375},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.42471814155578613},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.36133572459220886},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.356981098651886},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3456937074661255},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.21040073037147522},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.1491876244544983},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.13825619220733643},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.09846705198287964}],"concepts":[{"id":"https://openalex.org/C199033989","wikidata":"https://www.wikidata.org/wiki/Q1318295","display_name":"Narrative","level":2,"score":0.9028300046920776},{"id":"https://openalex.org/C2779302386","wikidata":"https://www.wikidata.org/wiki/Q79871","display_name":"Anger","level":2,"score":0.7470158934593201},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.6523614525794983},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5921834707260132},{"id":"https://openalex.org/C162446236","wikidata":"https://www.wikidata.org/wiki/Q653137","display_name":"Content analysis","level":2,"score":0.5320713520050049},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.44860318303108215},{"id":"https://openalex.org/C2776502983","wikidata":"https://www.wikidata.org/wiki/Q690182","display_name":"Contrast (vision)","level":2,"score":0.4294261038303375},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.42471814155578613},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.36133572459220886},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.356981098651886},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3456937074661255},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.21040073037147522},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1491876244544983},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.13825619220733643},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.09846705198287964},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/2470654.2481285","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2470654.2481285","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:pure.atira.dk:openaire_cris_publications/11807f56-0b73-474f-a081-d12c7bfa8f8f","is_oa":false,"landing_page_url":"https://curis.ku.dk/portal/da/publications/analyzing-users-narratives-to-understand-experience-with-interactive-products(11807f56-0b73-474f-a081-d12c7bfa8f8f).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306401983","display_name":"Research at the University of Copenhagen (University of Copenhagen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I124055696","host_organization_name":"University of Copenhagen","host_organization_lineage":["https://openalex.org/I124055696"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Tuch , A N , Trusell , R & Hornb\u00e6k , K 2013 , Analyzing users' narratives to understand experience with interactive products . in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '13) . Association for Computing Machinery , pp. 2079-2088 , The ACM SIGCHI Conference on Human Factors in Computing Systems , Paris , France , 27/04/2013 . https://doi.org/10.1145/2470654.2481285","raw_type":"contributionToPeriodical"},{"id":"pmh:oai:pure.atira.dk:publications/11807f56-0b73-474f-a081-d12c7bfa8f8f","is_oa":false,"landing_page_url":"https://researchprofiles.ku.dk/da/publications/11807f56-0b73-474f-a081-d12c7bfa8f8f","pdf_url":null,"source":{"id":"https://openalex.org/S4306401983","display_name":"Research at the University of Copenhagen (University of Copenhagen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I124055696","host_organization_name":"University of Copenhagen","host_organization_lineage":["https://openalex.org/I124055696"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Tuch , A N , Trusell , R & Hornb\u00e6k , K 2013 , Analyzing users' narratives to understand experience with interactive products . in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '13) . Association for Computing Machinery , pp. 2079-2088 , The ACM SIGCHI Conference on Human Factors in Computing Systems , Paris , France , 27/04/2013 . https://doi.org/10.1145/2470654.2481285","raw_type":"contributionToPeriodical"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4","score":0.7900000214576721}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":40,"referenced_works":["https://openalex.org/W202303397","https://openalex.org/W1557001362","https://openalex.org/W1573234480","https://openalex.org/W1699247647","https://openalex.org/W1729310130","https://openalex.org/W1973452851","https://openalex.org/W1982965960","https://openalex.org/W1987970830","https://openalex.org/W1988535468","https://openalex.org/W1994232196","https://openalex.org/W2017398389","https://openalex.org/W2020639717","https://openalex.org/W2047406674","https://openalex.org/W2061387704","https://openalex.org/W2062299969","https://openalex.org/W2071575120","https://openalex.org/W2095282869","https://openalex.org/W2105439949","https://openalex.org/W2109475526","https://openalex.org/W2115009695","https://openalex.org/W2140910804","https://openalex.org/W2141708418","https://openalex.org/W2141846678","https://openalex.org/W2148905283","https://openalex.org/W2151401338","https://openalex.org/W2152710862","https://openalex.org/W2153376863","https://openalex.org/W2158390034","https://openalex.org/W2166706824","https://openalex.org/W2172006589","https://openalex.org/W2281492572","https://openalex.org/W2338664601","https://openalex.org/W2489406233","https://openalex.org/W2900790966","https://openalex.org/W3216043304","https://openalex.org/W4242883546","https://openalex.org/W4246147982","https://openalex.org/W4292994367","https://openalex.org/W6633398628","https://openalex.org/W6736575291"],"related_works":["https://openalex.org/W2531159956","https://openalex.org/W2158625435","https://openalex.org/W1968844886","https://openalex.org/W2030507284","https://openalex.org/W2060991067","https://openalex.org/W2087919909","https://openalex.org/W2334836877","https://openalex.org/W2471312190","https://openalex.org/W2411302867","https://openalex.org/W2140808952"],"abstract_inverted_index":{"Recent":[0],"research":[1],"in":[2,111],"user":[3],"experience":[4,146],"(UX)":[5],"has":[6,17],"studied":[7],"narratives,":[8],"users'":[9],"account":[10],"of":[11,33,42,59,63,68,134],"their":[12,26],"interaction":[13],"with":[14,51],"technology.":[15,52],"It":[16],"emphasized":[18],"specific":[19],"constructs":[20],"(e.g.,":[21],"affect,":[22],"needs,":[23],"hedonics)":[24],"and":[25,40,48,75,93,122],"interrelation,":[27],"but":[28],"rarely":[29],"analyzed":[30],"the":[31,34,38,132],"content":[32,39,70,140],"narratives.":[35],"We":[36,53],"analyze":[37],"structure":[41],"691":[43],"user-generated":[44],"narratives":[45,85,118],"on":[46],"positive":[47,84],"negative":[49,117],"experiences":[50],"use":[54],"a":[55,112],"multi-method":[56,129],"approach":[57,130],"consisting":[58],"manual":[60],"(structural":[61],"analysis":[62,71,74,141],"narratives)":[64],"as":[65,67,91],"well":[66],"automated":[69,135],"methods":[72,142],"(psycholinguistic":[73],"machine":[76],"learning).":[77],"These":[78],"analyses":[79],"show":[80],"converging":[81],"evidence":[82],"that":[83],"predominantly":[86],"concern":[87],"social":[88],"aspects":[89],"such":[90],"family":[92],"friends.":[94],"In":[95,115],"addition,":[96],"technology":[97],"is":[98],"positively":[99],"experienced":[100],"when":[101],"it":[102],"enables":[103],"users":[104],"to":[105,125,138],"do":[106],"things":[107],"more":[108],"efficiently":[109],"or":[110],"new":[113],"way.":[114],"contrast,":[116],"often":[119],"express":[120],"anger":[121],"frustration":[123],"due":[124],"technological":[126],"failures.":[127],"Our":[128],"illustrates":[131],"potential":[133],"(as":[136],"opposed":[137],"manual)":[139],"for":[143],"studying":[144],"text-based":[145],"reports.":[147]},"counts_by_year":[{"year":2025,"cited_by_count":49},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":12},{"year":2018,"cited_by_count":10},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":11},{"year":2013,"cited_by_count":1}],"updated_date":"2026-03-08T08:50:53.379069","created_date":"2025-10-10T00:00:00"}