{"id":"https://openalex.org/W2045949054","doi":"https://doi.org/10.1145/2470654.2466230","title":"Messaging to your doctors","display_name":"Messaging to your doctors","publication_year":2013,"publication_date":"2013-04-27","ids":{"openalex":"https://openalex.org/W2045949054","doi":"https://doi.org/10.1145/2470654.2466230","mag":"2045949054"},"language":"en","primary_location":{"id":"doi:10.1145/2470654.2466230","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2470654.2466230","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102372661","display_name":"Si Sun","orcid":null},"institutions":[{"id":"https://openalex.org/I102322142","display_name":"Rutgers, The State University of New Jersey","ror":"https://ror.org/05vt9qd57","country_code":"US","type":"education","lineage":["https://openalex.org/I102322142"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Si Sun","raw_affiliation_strings":["Rutgers University, New Brunswick, NJ, USA"],"affiliations":[{"raw_affiliation_string":"Rutgers University, New Brunswick, NJ, USA","institution_ids":["https://openalex.org/I102322142"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031324289","display_name":"Xiaomu Zhou","orcid":"https://orcid.org/0009-0005-3349-6633"},"institutions":[{"id":"https://openalex.org/I102322142","display_name":"Rutgers, The State University of New Jersey","ror":"https://ror.org/05vt9qd57","country_code":"US","type":"education","lineage":["https://openalex.org/I102322142"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Xiaomu Zhou","raw_affiliation_strings":["Rutgers University, New Brunswick, New Jersey, USA","Rutgers University, New Brunswick , New Jersey, USA"],"affiliations":[{"raw_affiliation_string":"Rutgers University, New Brunswick, New Jersey, USA","institution_ids":["https://openalex.org/I102322142"]},{"raw_affiliation_string":"Rutgers University, New Brunswick , New Jersey, USA","institution_ids":["https://openalex.org/I102322142"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070908224","display_name":"Joshua C. Denny","orcid":"https://orcid.org/0000-0002-3049-7332"},"institutions":[{"id":"https://openalex.org/I200719446","display_name":"Vanderbilt University","ror":"https://ror.org/02vm5rt34","country_code":"US","type":"education","lineage":["https://openalex.org/I200719446"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Joshua C. Denny","raw_affiliation_strings":["Vanderbilt University, Nashville, Tennessee, USA","Vanderbilt University, Nashville, Tennessee, USA,"],"affiliations":[{"raw_affiliation_string":"Vanderbilt University, Nashville, Tennessee, USA","institution_ids":["https://openalex.org/I200719446"]},{"raw_affiliation_string":"Vanderbilt University, Nashville, Tennessee, USA,","institution_ids":["https://openalex.org/I200719446"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007747729","display_name":"Trent S. Rosenbloom","orcid":null},"institutions":[{"id":"https://openalex.org/I200719446","display_name":"Vanderbilt University","ror":"https://ror.org/02vm5rt34","country_code":"US","type":"education","lineage":["https://openalex.org/I200719446"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Trent S. Rosenbloom","raw_affiliation_strings":["Vanderbilt University, Nashville, Tennessee, USA","Vanderbilt University, Nashville, Tennessee, USA,"],"affiliations":[{"raw_affiliation_string":"Vanderbilt University, Nashville, Tennessee, USA","institution_ids":["https://openalex.org/I200719446"]},{"raw_affiliation_string":"Vanderbilt University, Nashville, Tennessee, USA,","institution_ids":["https://openalex.org/I200719446"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084072550","display_name":"Hua Xu","orcid":"https://orcid.org/0000-0002-5274-4672"},"institutions":[{"id":"https://openalex.org/I200719446","display_name":"Vanderbilt University","ror":"https://ror.org/02vm5rt34","country_code":"US","type":"education","lineage":["https://openalex.org/I200719446"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Hua Xu","raw_affiliation_strings":["Vanderbilt University, Nashville, Tennessee, USA","Vanderbilt University, Nashville, Tennessee, USA,"],"affiliations":[{"raw_affiliation_string":"Vanderbilt University, Nashville, Tennessee, USA","institution_ids":["https://openalex.org/I200719446"]},{"raw_affiliation_string":"Vanderbilt University, Nashville, Tennessee, USA,","institution_ids":["https://openalex.org/I200719446"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5102372661"],"corresponding_institution_ids":["https://openalex.org/I102322142"],"apc_list":null,"apc_paid":null,"fwci":4.9027,"has_fulltext":false,"cited_by_count":42,"citation_normalized_percentile":{"value":0.94639175,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1739","last_page":"1748"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12918","display_name":"Healthcare Systems and Technology","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10737","display_name":"Health Literacy and Information Accessibility","score":0.9718999862670898,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/patient-portal","display_name":"Patient portal","score":0.928909182548523},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.6813854575157166},{"id":"https://openalex.org/keywords/psychosocial","display_name":"Psychosocial","score":0.6047855615615845},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5365424752235413},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.515893816947937},{"id":"https://openalex.org/keywords/patient-care","display_name":"Patient care","score":0.45604661107063293},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3860873579978943},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.3479647636413574},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.33806174993515015},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3319332003593445},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.3222595453262329},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.16664940118789673},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.08318930864334106}],"concepts":[{"id":"https://openalex.org/C2776153502","wikidata":"https://www.wikidata.org/wiki/Q7144994","display_name":"Patient portal","level":3,"score":0.928909182548523},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.6813854575157166},{"id":"https://openalex.org/C150966472","wikidata":"https://www.wikidata.org/wiki/Q3410145","display_name":"Psychosocial","level":2,"score":0.6047855615615845},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5365424752235413},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.515893816947937},{"id":"https://openalex.org/C2989236134","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Patient care","level":2,"score":0.45604661107063293},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3860873579978943},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.3479647636413574},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.33806174993515015},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3319332003593445},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.3222595453262329},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.16664940118789673},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.08318930864334106},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2470654.2466230","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2470654.2466230","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6399999856948853,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W409344806","https://openalex.org/W1836470756","https://openalex.org/W1967359323","https://openalex.org/W1987774112","https://openalex.org/W1989956003","https://openalex.org/W1993868829","https://openalex.org/W2004516713","https://openalex.org/W2013405620","https://openalex.org/W2018652556","https://openalex.org/W2033026182","https://openalex.org/W2045789465","https://openalex.org/W2046609007","https://openalex.org/W2047820558","https://openalex.org/W2061779066","https://openalex.org/W2062027977","https://openalex.org/W2076234407","https://openalex.org/W2087271627","https://openalex.org/W2090204622","https://openalex.org/W2099098279","https://openalex.org/W2106691710","https://openalex.org/W2127982148","https://openalex.org/W2137578694","https://openalex.org/W2139520047","https://openalex.org/W2139765507","https://openalex.org/W2139932896","https://openalex.org/W2140222804","https://openalex.org/W2141775465","https://openalex.org/W2164783989","https://openalex.org/W2166899528","https://openalex.org/W2167435698","https://openalex.org/W2170439750","https://openalex.org/W2414543911"],"related_works":["https://openalex.org/W2511633412","https://openalex.org/W3132386800","https://openalex.org/W2896459163","https://openalex.org/W1508468526","https://openalex.org/W2728101909","https://openalex.org/W2944603912","https://openalex.org/W2931797021","https://openalex.org/W2912116317","https://openalex.org/W52571267","https://openalex.org/W2990732772"],"abstract_inverted_index":{"The":[0],"patient":[1,65,122,145,176],"portal":[2,51,66,81,123,146],"is":[3,147,166],"a":[4,50,54,86,138],"relatively":[5],"new":[6],"healthcare":[7,18],"information":[8,19,162,185],"technology":[9],"that":[10,120],"enables":[11],"patients":[12,44,105,151],"more":[13,68],"convenient":[14],"access":[15],"to":[16,23,26,168,172],"their":[17,27,47,110],"and":[20,38,67,72,76,103,112,115,129,152,178,184],"allows":[21],"them":[22],"send":[24],"messages":[25,37,95],"doctors.":[28],"Our":[29,83],"study":[30],"examines":[31],"the":[32,39,61,64,74,80,93,121,125,144,153,173,179],"themes":[33],"discussed":[34,91],"in":[35,42,53,92],"these":[36],"different":[40,188],"ways":[41],"which":[43],"communicate":[45],"with":[46,109],"providers":[48],"via":[49],"employed":[52],"large":[55],"medical":[56],"center.":[57],"We":[58,118],"also":[59],"explore":[60],"differences":[62],"between":[63],"traditional":[69],"communication":[70,94,128,158,183],"media,":[71],"investigated":[73],"advantages":[75],"potential":[77],"problems":[78],"of":[79,89,127,156,175,182],"system.":[82],"findings":[84],"show":[85],"wide":[87],"variety":[88],"topics":[90],"(such":[96],"as":[97],"medication,":[98],"appointments,":[99],"laboratory":[100],"tests,":[101],"etc.)":[102],"how":[104],"provide":[106],"information,":[107],"consult":[108],"providers,":[111],"express":[113],"psychosocial":[114],"emotional":[116],"needs.":[117],"argue":[119],"improves":[124],"accuracy":[126],"could":[130],"facilitate":[131],"illness":[132],"management":[133],"for":[134],"patients,":[135],"especially":[136],"over":[137],"longer":[139],"term.":[140],"However,":[141],"messaging":[142],"through":[143],"not":[148],"popular":[149],"among":[150],"simultaneous":[154],"use":[155,174],"multiple":[157],"media":[159],"may":[160],"create":[161],"gaps.":[163],"More":[164],"research":[165],"needed":[167],"better":[169],"elucidate":[170],"barriers":[171],"portals":[177],"optimal":[180],"methods":[181],"integration":[186],"given":[187],"contexts.":[189]},"counts_by_year":[{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}